Nothing

Perfect location, excellent service, food and drink

Stayed in April 2025

Great location and service

Stayed in February 2025

nothing

everything

Stayed in March 2025

Nothing, except for difficulty in adjusting air-con. fan in our room.

The central location is wonderful for exploring the city on foot, as so many attractions are within walking distance. Our room was quiet and equipped with all the expected amenities. However, the air-con however blows powerfully even if turned down to min. Breakfast was outstanding, with a huge choice of fresh food, beautifully presented. Great juice selection and large choice of dishes cooked to order. Very attentive staff. It is for all these reasons that we have stayed in this hotel a couple of times in the past.

Stayed in February 2025

the heritage building

Stayed in January 2025

The hotel was amazing, but it was expensive.

Excellent in all aspects. Staff were incredible. Food was amazing. Location was superb. Room, super comfortable.

Stayed in December 2024

Didn’t like the way they charged your credit card for the full stay deposit at check in and then charge your credit card again for the full stay at checkout. Then they try to refund the original deposit. This is different to other hotels and very convoluted. I’m still waiting for my refund on the original deposit amount at check in.

Good location, staff and facilities.

Stayed in January 2025

Most facilities such as restaurants, gym and pool are located from level 1 to 5. So, long wait and congested in the lift if u want to go back to your room, which is usually on a higher level, like 15 plus. Expect the lift to stop pretty much on every floor with 10 guests in one lift.

The location was right at the centre close to shops.

Stayed in January 2025

Nothing

The hotel is lovely and the staff are exceptional. There was building work going on while I was there and my room was noisy. The staff were so accommodating in changing my room & also upgrading me for the inconvenience. We paid for the club lounge as part of our room & it was well worth it. They provide breakfast, afternoon tea & dinner. You could also grab a juice, tea or coffee any time through out the day. The staff in the club lounge were fantastic. When they found out I had an allergy to berries they made sure that there were desserts without berries available for me throughout my stay. Do yourself a favourable stay at this hotel. You won’t be disappointed.

Stayed in January 2025

Nothing to not like....

The location is perfect

Stayed in December 2024

A bit pricy

Everything perfect Love the gym and its staff

Stayed in December 2024

excellent breakfast, the best I ever had!!! and I am travelling a lot.

Stayed in November 2024

As the Vietnamese national team had managed to win an important game for the ASEAN Cup final, it was a bit loud due to the celebration, so further soundproofing would be nice.

Breakfast buffet spread was excellent, the location is pretty strategic as their new metro was just a 5 minute walk away and the rooftop bar has excellent views of the city center.

Stayed in December 2024

The lobby is pretty dark and old

The breakfast is very good

Stayed in December 2024

Even the double glazing and being on the 15th floor couldn't block the noise of the music event outside from 10am to midnight.

The pillows were so incredibly comfortable.

Stayed in December 2024

excellent

excellent

Stayed in November 2024

Yes

Yes

Stayed in October 2024

The room and the staff were absolutely fantastic!

Stayed in August 2024

Some of the areas in the hotel feel a little dated. The check in/out wasn't very efficient.

The location is great - super central and easily accessible. The room was large and comfortable. We have lounge access. The food was great but the drinks were a little limited. The lounge is quite dated. The breakfast options are vast! Make sure you have lots of space!

Stayed in June 2024

Excellent

Excellent

Stayed in September 2024

Very good and nice choices

Stayed in September 2024

Location was excellent. Short walk to shopping, entertainment and dining. Breakfast at the hotel was outstanding. Very pleasant stay and would recommend it highly.

Stayed in August 2024

Nothing

Great reception staff…..rooms a great size….good location in District 1….breakfast exceptional….one of the best ever from our extensive overseas trips

Stayed in August 2024

Couldn't find a fault and I'm a Virgo.

Couldn't have found at a better place in Ho Chi Minh City. Very clean and spacious room and large bathroom. Extremely comfortable stay and amazing breakfast buffet. Very courteous and helpful staff adds to the overall experience I have had for a second time. Great choice of restaurants around the property too. Definitely staying there again on my next visit.

Stayed in August 2024