Nothing !

It was very clean and beautiful decorated in the local style with lots of detail. The vegetation around it complimented it beautifully to give a fabulous tranquil and very special experience.

Stayed in March 2025

Nothing

Repeat visitors, we love the accommodation, location and especially the staff!!

Stayed in February 2025

Nothing of note.

Very comfortable, clean, great ambience in the common areas, and staff were very helpful.

Stayed in February 2025

Unfortunately the sound proofed rooms aren’t so sound proofed. We had a room near the elevators on the second floor and could hear everything that went pass, including the walkie talkies the staffs used on a very high volume. We used earplugs during our stay. Should be an easy fix to add a sound proofing list for the door. You could also hear the neighbors from time to time. We also had a very strange issue with the water tank in our bathroom that caused a very high dripping sound. This should also be fixed easily (the staff was informed during our stay and tried their best doing a quick fix but it didn’t really work).

The hotel is situated a bit from the city center, meaning you can get a relaxing time from the busy streets and traffic. The staff were all super friendly and professional. Pool is perfect for relaxing a few hours or for taking a dip to cool off. Since the hotel was smaller it also gave the hotel a very personal touch. Good variety of breakfast!

Stayed in February 2025

A bit far from the old town (approx. 30min by foot). But okay if you don‘t mind walking. There‘s a beautiful promenade nearby with a lot of cafés and restaurants which leads directly to old town. You can also borrow bicycles. Soundproofing of doors and walls could be better.

Beautiful Hotel in a calm Area! The Staff was very helpful and nice. Delicious Breakfast with a lot of options!

Stayed in February 2025

Nothing

The hotel is boutique size and really well maintained. The rooms were a good size and the beds were comfortable. One of the big things for us were the staff, they were so friendly and went out of their way to help. I highly recommend the hotel.

Stayed in January 2025

Nothing

Great facilities, swimming pool, gym and location. Breakfast was really tasty too! Great view from the apartment.

Stayed in January 2025

Liked it all

Staff very friendly and hospitable. Lovely calm ‘oasis’ to retreat to after exploring busy Hoi An town

Stayed in January 2025

Nice hotel in a quiet area with several eating options close by. The beds were the most comfortable we experienced in Vietnam so far and the pool was lovely. We enjoyed walking to Hoi An village each day. The hotel staff were all very friendly. They organised our airport transfers, day trip to Ba Na Hills and tickets to the Hoi An Memories show. Thank you for an enjoyable stay!

Stayed in January 2025

The location is a little bit remote, some 20-25' walking distance from the old town.

Great value for money. Very friendly staff, nice interior, good breakfast, good size bedroom and bathroom.

Stayed in January 2025

Breakfast was good, staff were great

Stayed in November 2024

Nothing. Was all perfect.

Absolutely 10/10. Staff were so lovely, hotel was the nicest one we have stayed in throughout our 3 week trip across Vietnam. Food nice and service was excellent.

Stayed in January 2025

Comfortable stay for affordable price

Stayed in December 2024

Highly recommend. Such a warm, friendly and professional welcoming from the team at Shining Riverside. From start to finish, our trip was made comfortable with high levels of customer service and exceptional above and beyond gestures! You don’t only feel like a guest, you feel like a part of there family here at the Shining Riverside.

Stayed in November 2024

The pool, staff and atmosphere was amazing! Some bikes also available for free was a good surprised.

Stayed in November 2024

I loved the resort feel of the property for a fraction of the price. Staff were lovely and we were able to relax and unwind. Even though it’s a 5 minute drive outside dog old town it was nice to be slightly away from the hustle and bustle. Would definitely come back here.

Stayed in September 2024

The pool.

Stayed in September 2024

This hotel seems to be very popular for organised travel groups to stay the night. When these groups aren’t there, the hotel is very quiet and a good place to relax. However when these groups show up, they cause quite some disturbances in the common areas. Complaints to staff did not have any impact. We had this twice during our 4 night stay, think about groups of men communicating by shouting in the hallways at 5am, kids running down the halls throughout the night and ringing doors all over. We had to leave the outside/ pool area twice since there were groups of 20+ kids eating, shouting in the pool while their parents or hotel staff did not do anything.

Good rooms, friendly staff, nice pool and well kept garden, bicycles free to use and of good quality.

Stayed in August 2024

It was amazing, stunning room with beautiful views. Perfect location, excellent staff, delicious breakfast. We'd love to come back!

Stayed in July 2024

Nothing, it’s all good

2nd stay at The Shining Hotel and we enjoyed it as much as the 1st. Lovely hotel with super staff, tasty breakfast and very comfortable room.

Stayed in May 2024

The aircondition was a litle bit hot at night. Please check for next guests

Spacious room with nice view and friendly staff. Pool is cool, clean. Various breakfast with a lot of choice. Highly recommend and will comeback next time

Stayed in June 2024

There were some gekos in the hotel but they were innocent. I guess it's normal in this area

Very nice hotel, a lot of facilities, the rooms are very nice and clean. We liked the bikes very much, because even though the hotel was a bit far from the town center we took the bikes everyday. Very good price-quality balance

Stayed in May 2024

The distance from the hotel to the city centre was a bit far than expected and the walk was long. Other than that everything was perfect.

Spacious room with good facilities and friendly staff. A good selection of food was provided for breakfast buffet.

Stayed in May 2024

The hotel was a bit far away (20 minutes walking) but we used the free bikes from the hotel every day and it was great. We just had to bring them back by 9:30 pm.

We liked very much the facilities at the hotel and the care they have for their guests. We received a complimentary cocktail and a foot massage which was great. The breakfast was very very good.

Stayed in May 2024