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Reviews of Signature Halong Cruise This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Sun International Cruise Port, Ha Long, Vietnam

#22 of 320 hotels in Ha Long

Guests' Choice

Review Score

Based on 208 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.2

  • Staff

    9.8

  • Value for money

    8.8

  • Free Wifi

    4.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 31, 2025

    10
    Magical
    • Leisure trip
    • Couple
    • Senior Suite with Private Balcony - 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    This was a very special birthday cruise for me, I’d spent ages researching all Ha Long bay cruises and finally chose this one and it certainly didn’t disappoint. Staff and crew were lovely, friendly and very attentive. Food very amazing catering to my dietary requirements. Room with balcony would highly recommend. Even had a massage and the girls in the spa were lovely. Thank you for the big happy birthday performance and cake. Thank you to Morning, Vinnie, Sunny and all the staff for making my birthday magical.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Thoroughly enjoyed every minute - it was very well organised. Loved the kayaking
    • Leisure trip
    • Couple
    • Senior Suite with Private Balcony - 2 Days 1 Night
    • Stayed 1 night

    Both lunch and dinner were amazing - a huge variety of delicious courses.

    Stayed in February 2025

  • Reviewed: March 23, 2025

    10
    Exceptional
    • Family with young children
    • Senior Suite with Private Balcony - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Great service Andy was very pleasant and helpful

    Stayed in March 2025

  • Reviewed: March 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Senior Suite with Private Balcony - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn't clear that we weren't going to cruise down Halong Bay and were stopping in another bay. Also would have been lovely if we had the option to sitnon the deck and have our cocktails/drinks. Maybe an option to have a simpler meal so we got more time to sit and enjoy the view

    Beautiful old world ship

    Stayed in March 2025

  • Reviewed: March 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Senior Suite with Private Balcony - 3 Days 2 Nights
    • Stayed 2 nights

    Great cruising experience. Andy the manager was exceptionally professional and friendly, went out of his way to accommodate. Early morning Tai chi session on top deck with him was unique. They all worked hard on giving a culinary experience. It´s a wooden boat, so the wood creaks and croaks a bit, but I guess that makes it all the more authentic.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Jacuzzi - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good!

    Very nice experience, good food, great activities and especially great hospitality from Andy!!! Andy made sure that guests were happy and had everything they needed!!! 👍🥰

    Stayed in February 2025

  • Reviewed: February 23, 2025

    10
    Fantastic experience - a must do
    • Leisure trip
    • Couple
    • Senior Suite with Private Balcony - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Wow loved our cabin - booked ‘senior suite balcony’ which was all that was available at the time of booking and what a cabin!! We actually had two bedrooms to ourselves one with a small viewing balcony and a large balcony to off the main room too! The Ha Long Bay Area was very picturesque despite the slightly overcast weather. The organisation of the cruise was excellent from start to finish (Vinh our Cruise Manager organised our return transfer from our hotel to the port). The food was amazing and I thoroughly enjoyed the cooking class and early morning tai chi class (despite being rather useless at it). All in all a wonderful experience because of the peace and quiet, wonderful crew and the other passengers who were all very friendly but also because Vinh is such a wonderful Cruise Manager.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    10
    Excellent experience and Great staff.
    • Leisure trip
    • Couple
    • Triple Family Suite with Private Terrace - 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Signature cruises are a very well organised company. We booked through booking. Com and everything ran so smoothly from hotel transfer to from the cruise and throughout the whole 2 days. The staff were exceptional, nothing was too much trouble, they really wanted you to enjoy the experience. Special thanks to Lily in food and beverages and to cruise directors Ha and Morning who made the whole experience memorable. We stayed in the suite at the front of the boat that had a lovely sitting area. Very spacious room.Just check what cabin you are choosing, some seemed very small. The food was delicious and well presented, probably too much, not a criticism some people like a lot of food, you certainly won’t go hungry. We did the 2 night stay and I would recommend this one. I think just one night would feel like it’s over too soon. We got to do more, like visiting the floating fisherman’s village,kayaking and a cave that was less busy than the one day people were taken to.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    9.0
    A wonderfully memorable experience!
    • Leisure trip
    • Couple
    • Senior Suite with Private Balcony - 3 Days 2 Nights
    • Stayed 2 nights

    We thoroughly enjoyed our two-night stay with Signature Cruises. Our cruise manager, Andy, was a wonderful host and ensured we were well cared for throughout our stay. Our room was spacious and comfortable, and the meals on board the boat were exceptional. We really enjoyed our two kayaking experiences, visits to the caves, a swimming off the boat, in addition to appreciating the scenic beauty of Halong Bay.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    10
    Great 2 day, 1 night cruise with great staff and good food.
    • Leisure trip
    • Couple
    • Senior Suite with Private Balcony - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Would have liked some instruction on the squid fishing.

    Boat was nicer than we expected and our room was nice and big. Staff was extremely nice, funny, and helpful.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    10
    Lovely experience!!!
    • Leisure trip
    • Couple
    • Senior Suite with Private Balcony - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    We took the overnight cruise and we loved it! The food was great, varied and numerous dishes. The activities they planned gave us a nice grasp of the Vietnamese culture. All the crew are very attentive and truly nice people. Overall, everything was so well organised from the moment of registering to disembarking. Ha, the manager of our boat, 6 out of 5 stars!!! Thank you!!!

    Stayed in February 2025

  • Reviewed: February 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Jacuzzi - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Our overnight stay on a boat in Ha Long Bay was a truly memorable experience. From start to finish, everything was perfectly organized—starting with the seamless pick-up and ending with a smooth departure. The atmosphere on board was incredibly pleasant, making it easy to relax and fully enjoy the breathtaking scenery of Ha Long Bay. The crew was exceptionally friendly and polite, always ensuring that we felt comfortable. A special mention goes to the crew manager, Vinh, who was remarkably attentive and humble, making sure that every guest had a wonderful experience. The food on board was excellent, with a variety of delicious dishes that catered to different tastes. The rooms were spotless and well-maintained, providing a cozy and comfortable space to rest after a day of exploring. Overall, this was an outstanding experience with top-notch service. I highly recommend this boat trip to anyone looking for a well-organized, relaxing, and enjoyable stay in Ha Long Bay.

    Stayed in February 2025

  • Reviewed: January 30, 2025

    10
    Over the moon!
    • Leisure trip
    • Couple
    • Senior Suite with Private Balcony - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely over the moon that we chose to spend our 24 hours at Halong Bay with Signature cruise. We normally don’t do cruise style but what an amazing experience. Staff were superb, special thanks to Morning who went above and beyond. Food was delicious and the rooms luxurious.

    Stayed in January 2025

  • Reviewed: January 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior Suite with Jacuzzi - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    I was supposed to have a balcony as per my booking but there wasn't one. Disappointing but andy did everything to try and make up for this

    Andy the cruise manager was absolutely amazing. The rest of the staff too! I thoroughly enjoyed the activities and the food was great!

    Stayed in January 2025

  • Reviewed: January 26, 2025

    9.0
    A lovely trip away!
    • Leisure trip
    • Couple
    • Senior Suite with Private Balcony - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing we didn’t like at all! I would just say if you are a looking for a super modern boat then this may not be the cruise for you but it was still very clean, well maintained and spacious.

    We had a fantastic time with signature cruises, and enjoyed relaxing while the boat took us to various destinations. Ha and the crew were excellent, very happy and attentive. Everything ran to time which is really important to make the most of the 1 night cruise.

    Stayed in January 2025

  • Reviewed: January 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Jacuzzi - 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    Not one bad thing to say about our experience, everything was terrific.

    Stayed in January 2025

  • Reviewed: January 24, 2025

    10
    Awesome experience and hospitality. Highly recommended.
    • Leisure trip
    • Family with young children
    • Junior Suite with Jacuzzi - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Property was clean and staff was exceptional. Our cruise manager Andy went an extra mile to ensure our stay was great. We celebrated my wife’s 40th birthday and they did everything to make her feel special.

    Stayed in January 2025

  • Reviewed: January 22, 2025

    10
    Fabulous cruise to outstanding views.
    • Leisure trip
    • Solo traveler
    • Junior Suite with Jacuzzi - 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Wonderful time about this ship. Staff were super. Food was delicious and seemed endless - so full each time.

    Stayed in January 2025

  • Reviewed: January 19, 2025

    10
    Amazing cruise
    • Leisure trip
    • Family with young children
    • Senior Suite with Private Balcony - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    This was wowwww experience. We enjoyed the cruise for 2 days, 1 night and loved absolutely everything. Staff is very kind and helpful. Especially Andy, who cares about everything to the smallest detail, to make things go smoothly. The room was large and clean with stunning views. Highly recommended!

    Stayed in January 2025

  • Reviewed: January 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Senior Suite with Private Balcony - 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Spectacular scenery in a very comfy room. Amazing food across the 3 days. Ha and Vinh could not do enough , along with all the rest of the staff. Great itinerary made a memorable cruise. When we disembarked, both Ha and Vinh ensured we were still looked after and went out of their way to escourt us to our taxi.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    10
    Amazing experience
    • Leisure trip
    • Family with young children
    • Triple Family Suite with Private Terrace - 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    We had the family suite with private terrace and it was better than expected. Really great team, with the cruise manager Vinnie, that was amazing! Superb food - Quality and quantity was perfect. We stayed 2 nights, one night I think is enough, but we had a great time and it was worth every single dong! Thank you so much.

    Stayed in January 2025

  • Reviewed: January 12, 2025

    10
    A wonderful cruise in Halong Bay
    • Leisure trip
    • Couple
    • Junior Suite with Jacuzzi - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee/ tea in brunch. Many things were excluded and had to be paid additionally.

    A wonderful cruise experience. The staff was very attentive. The cruise manager was fantastic. Plenty of activities. The food was served beautifully. .

    Stayed in January 2025

  • Reviewed: January 8, 2025

    10
    a memory we will never forget
    • Leisure trip
    • Family with young children
    • Junior Suite with Jacuzzi - 2 Days 1 Night
    • Stayed 1 night

    another guest was not happy with the kids aboard the ship, regardless of how they behaved

    food amazing and entire experience was beautiful

    Stayed in January 2025

  • Reviewed: January 8, 2025

    10
    Awesome
    • Leisure trip
    • Couple
    • Senior Suite with Private Balcony - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    It could have been more clean

    We booked cruise for 2D 1N and it was worth every penny. Andy our tour guide was very warm and guided us from start to end . Highly recommended .

    Stayed in January 2025

Showing 1 - 25

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