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  5. Reviews of 9TRIP STAY in Soho Residence - Service Apartment

Reviews of 9TRIP STAY in Soho Residence - Service Apartment

100 Cô Giang, District 1, Ho Chi Minh City, Vietnam

Review Score

Based on 197 apartment reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    8.3

  • Free Wifi

    9.2

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Showing 76 - 100

  • Reviewed: November 28, 2024

    6.0
    Ok but has room to improve
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    it was dirty with mark around the bed that I had to remove with some towels and water. also found hair in the toilet. shower had mould on the ceiling.

    I did like location... close to restaurants and market. Breakfast was homemade...Staff was very attentive and responded to my inquires quickly

    Stayed in November 2024

  • Reviewed: November 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    location, cleanliness, quietness, breakfast.

    Stayed in November 2024

  • Reviewed: November 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    We didn't receive exactly the same room as from booking. It was pretty dirty and bed was very hard and uncomfortable.

    Location and view was perfect.

    Stayed in November 2024

  • Reviewed: October 17, 2024

    3.0
    Would not recommend hiring through this company when there are so many others doing the right thing by their customers a
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    This wasn’t the property we spent time researching and booked. We booked a property that was a lot brighter and open and paid extra for it. This room was smaller darker unclean and had broken kitchen tap as well as filthy bathroom. We told the person who checked us in and then he said because we booked on Agoda it was a random room. We never booked on Agoda. We booked via the booking app and took time in doing so and paid the extra. There was bottles of water left but nothing else.

    Location

    Stayed in October 2024

  • Reviewed: October 8, 2024

    5.0
    Property were great but pillows weren’t clean and no new towels
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Pillows were quite filthy. Wasn’t given any new towels

    Excellent

    Stayed in October 2024

  • Reviewed: October 6, 2024

    10
    Would stay there again.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The only problem we had with the apartment is its unstable WiFi. We couldn’t really use WiFi at all when we were staying there.

    Nice apartment, the location is convenient and the breakfast is delicious.

    Stayed in October 2024

  • Reviewed: October 2, 2024

    1.0
    bad experience
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    the room service wasn't upto the standards and only 2 dishes in breakfast

    Stayed in October 2024

  • Reviewed: October 1, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    mattress are not comfortable at all and feel like sleeping on rock

    location and WIFI

    Stayed in September 2024

  • Reviewed: September 25, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There was a large hole in ceiling, pipes were exposed, owner said there wad recent water damage and decided to change our hotel the night before then changed it back to the original with hole in the roof. There is also an additional charge for paying by keycard. Breakfast open at 0730 as we were leaving at 7 to the airport, we couldn't get free breakfast.

    location

    Stayed in September 2024

  • Reviewed: September 17, 2024

    6.0
    Good location, staff is nice and good communication.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The lobby has mosquitoes , please wait close the the lobby door and not in the back, the cleanliness of the first apartment they put us in was not the cleanest and could be cleaner, we ended up wiping everything down with Clorox wipes and man or man it was nasty. ( so happy we had wipes) first and second room as night and day as far as fashion. No airport shuttle offerer like it says on the booking page. Be prepared to get a grab. Not expensive and cheaper. I thought this was more of a hotel not an Airbnb feel, so if you are looking for Airbnb feel. This is for you. Over all I didn’t hate it

    The breakfast and the staff was good! Communication was amazing! They did the best they could to make it easy to change rooms. the first bed in the room we had was comfortable, second room we were moved to, was like the pictures online but beds hard as a rock

    Stayed in September 2024

  • Reviewed: September 8, 2024

    10
    Exceptional
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved everything

    Loved the easy and early check in loved the views and loved everything

    Stayed in August 2024

  • Reviewed: August 16, 2024

    6.0
    Great for a few days
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The location

    This property was very clean and from the balcony the views were amazing

    Stayed in August 2024

  • Reviewed: August 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights

    I was a bit disappointed as I booked the place, the pictures had city view, but now there was a huge construction side building. They should update the pictures so they are not misleading. Also compared to all the pictures from the booking page, our apartment was very minimalistic. There was a washing machine- but no soap. There was no toothbrush or any toiletries. There was only a cheap discount shampoo, luckily I brought my own shampoo and conditioner. There was a coffee machine but no coffee. Everything we had to go and buy so it would have been a big upgrade if they could just put some coffee and toothbrush etc.

    The host was waiting for us on our arrival with the keys and was showing us everything. The apartment was big and good space. Clean was OK. The coffee shop below was very good.

    Stayed in August 2024

  • Reviewed: August 10, 2024

    5.0
    Disappointed
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    Booked a Deluxe King Studio. Looked not much like the photos in their advertising. No toiletries, towels were very thin and small. Had to ask more towels after 3 days and were even smaller. Very few kitchen utensils. Had to empty the rubbish bins ourselves, but had to ask a neighbour on where the rubbish is deposited. A/C noisy. Hard to recommend

    Location

    Stayed in August 2024

  • Reviewed: July 27, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Cockroaches in the toilet everyday! The balcony had no space, had to squeeze in and out, the view was not any better. Ants in the room.

    I was safe.

    Stayed in May 2024

  • Reviewed: July 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were very friendly and helpful. The facilities were great.We enjoyed our breakfasts too. Thank you for a great stay.

    Stayed in July 2024

  • Reviewed: May 3, 2024

    6.0
    Manage your expectations don't rely on pictures I'm
    • Leisure trip
    • Solo traveler
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is a little away from main area but close to popular walking street. Building works next door seems like an abandoned unfinished apartment complex. Not a great view. Room looks larger in picture. Bed hard, noise insulation poor and room could do with with a renovation. Breakfast was a bit like home cooking not really what I'm used to but acceptable because of the nice people there.

    I liked the people managing the hotel and my contact to the apartment. Cheap accommodation seems popular with western people. Not sure why. If you really want to mix it with the locals then this is perfect. Walking the streets here will put you in the thick of things. This is cheap accommodation serviced apartments so one needs to keep expectations in check it's nothing like a hotel not even a 3 star one.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    6.0
    Switcheroo
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    They asked us to switch rooms - second room was not as advertised / good.

    Location

    Stayed in May 2024

  • Reviewed: April 30, 2024

    10
    Very satisfied
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 16 nights
    • Submitted from a mobile device

    Comfortable

    Clean and safety

    Stayed in April 2024

  • Reviewed: April 23, 2024

    4.0
    Not worth the money; misleading photos; unclean
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Finding several random people’s hair (including what looked pubic) was gross; the view was of a partially constructed massive building and nothing like what’s in the photos; old toothpaste on the wall; walls are definitely not soundproof; ‘balcony’, which looks onto the massive construction site, has space for 2 people to stand and that’s it; did not give us more water for the 2nd night of our stay; no hand soap, just body wash; doona cover was for a smaller bed; kitchen has the bare minimum of supplies (eg 1 soup spoon, no other spoons); the aircon (??) from the above unit drips down into the bathroom.

    Location was decent; accommodated our past-midnight check-in due to delayed flight; the ladies at breakfast were very lovely.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and nice apartment. Host ist very responsive and helpful. Would recommend.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Some western options for breakfast would be nice but food was good.

    Views of the city 33rd floor! A new modern apartment with all comforts Great location

    Stayed in April 2024

  • Reviewed: December 11, 2023

    5.0
    most disappointed stay at hcm city
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    1. The staff know i arrive 530pm but i waited 30 mins no sign of him. WhatsApp call no reply until i use phone line only he pick up. 2. he give me the wrong passcode to open the door and it is 1230am in the morning only he realise he give me wrong passcode 3. He never inform this booking need pay cash and if pay by credit card, need extra charge 3% 4. pictures of booking write got netflix but please bear in mind, everything u need to use back own account to log in 5. breakfast is in another room at 8th floor where no aircond available 6. during stay, no room service 7. inform them we will check out 1pm ans they say ok but 12pm sharp cleaner come and clean. told them we late check out and they are un happy 8. for the money, you can get better hotel around hcm city with variety of breakfast and you do not have the hassle to contact them and keep wondering they will pick up or not.

    1. the location is quite near to Bui Vien street

    Stayed in December 2023

  • Reviewed: November 1, 2023

    3.0
    Uncomfortable, dirty and no breakfast was included as per the title of the advertisement
    • Leisure trip
    • Solo traveler
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The beds were very hard and it made sleeping very difficult. The shower is covered in mould which makes it also smell really gross. The toilet was broken when we arrived, which they fixed very quickly but left the bathroom and toilet covered in toilet water. Also they advertised breakfast was included but there was no breakfast offered. Would not recommend.

    The location is great and the one guy we met was very nice.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    10
    Great place fantastic service.
    • Leisure trip
    • Solo traveler
    • Deluxe King Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    There is nothing negative to say about this place or the service. 100% satisfied.

    Location, very convenient and close to everything, convenience store very close, and plenty restaurans within a 3 to 5 minute walk. Property looks brand new, very clean and well maintained. Very spacious unit. Staff: The property manager who services the units , went out of his way every day to make sure everything was fine, as well as delivering breakfast daily, Great, great service, if I go back to Saigon, I will definitely try to stay here again, and I would recommend it highly. I had a 32nd floor unit , so the view was fantastic also.. There is even a small coffee shop right at the corner of the building, very nice.

    Stayed in October 2023

Showing 76 - 100

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