Very comfortable and clean rooms with many amenities and relatively quiet area in contrast with the surroundings. Helpful staff. We booked with the option for breakfast, but then we realised that this was a set japanese menu, which was not our preferable option for morning (a bit heavy!), therefore we didn't try it.

Stayed in March 2025

Odd shaped / size bathtub or shower area.

Stayed in March 2025

None

Mostly everything

Stayed in March 2025

Such an excellent space - small, but cozy, the tatami flooring was inspired! Super comfortable beds and pillows, 10/10 recommendation. Also very central to town.

Stayed in March 2025

Staff weren't particularly friendly or helpful. Roof top bar was a plus but again staff unfriendly and very overpriced even for uk standards.

Very clean and comfortable. Excellent location. Quiet at night if you are a light sleeper like me!

Stayed in March 2025

I forgot to go to the rooftop bar... only thing I didn't like!

I loved the room! Faced the street, which is shockingly quiet, a few blocks in from the main road! Loved the theme and the bath. Bed was very comfortable. Location is very convenient. Close to convenience stores, coffee shops, banh mi, most of the tourist attractions were within a short walking distance. Staff were very attentive and helped with anything I needed. Adjusting the AC, coffee shop tips, accepting grab food deliveries. I'm glad I came across this hotel, and I will stay again.

Stayed in March 2025

Staff were inattentive. Walked into the rooftop bar twice (door does make a sound when slided) and the staff on duty just continued being on the phone. Breakfast staff got my order wrong. And i think the aircon duct/vent is very dusty as I kept sneezing in the room.

Comfortable and quiet room, wifi works well, love the bathtub and toiletries.

Stayed in March 2025

the wall is indeed thin. If your next door neibour is a happy couple then you might need some support from hotel staff. Dont hesitate to call the front desk for help if there are some weird noise happen at night.

design of the room is very effective, you get almost everything you need for either a biztrip or a personal trip. Staffs are helpful and polite, they still support me after check out for a few favours. Appreciate that.

Stayed in March 2025

It was expected that it would be slightly noisy from the construction nearby. There was a pub making noise too. I can hear my neighbour's TV which the hotel called them to lower their volume which was fine.

Location was good, easy to walk to most of the restaurants and cafes in the area. Room was new and beautiful. The design and comfort of the place was tastefully done with a lot of the torii gate motif. Staff was attentive as well.

Stayed in March 2025

We would have loved a wider variety at breakfast beyond the set Japanese-style menu. However, we appreciated how convenient it was on days when we had only a few minutes before heading out early.

We really appreciated the sophisticated use of space in the room, as well as the stylish design throughout. The bathroom had a unique, ambient feel that added to the experience. The location was both convenient and quiet, and the staff was kind and welcoming. Overall, a thoughtfully designed stay that we truly enjoyed.

Stayed in February 2025

Great location and very neat and clean.

Stayed in February 2025

Japanese style hotel is always reach my expectations. Room, Meal, services and especially a superb service from staffs. Very helpful in every circumstances.

Stayed in February 2025

No facilities (eg pool)

The Japanese theme, cocktail bar and aesthetic of the hotel.

Stayed in February 2025

Nothing

First time in Ho Chi Minh. Dubbed Mother-Daughter bonding trip 23-26 Feb 2025. Found Suzu Saigon Hotel on Booking.com. Arrived around 12pm. We managed to find Temple Leaf Spa located 450m or 4 min walk from the hotel to pass the time till our 2pm check-in. As we were walking to the spa the hotel area looks to be Little Japan. So many Japanese restaurants and peachy pleased to find out that the hotel is quite centrally located. Suzu is a pretty new hotel (7 mths old) with a Japanese theme. We booked the room with breakfast. You can choose 5 types of Japanese breakfast comprising udon, grill mackerel, chicken, etc in a bento set. Yums❤️ For vegetarian and vegans alike across the hotel you’ll find Lim Veggie Bistro. Good wholesome and original Vietnamese taste. Further down there’s Every Hour instagramable 70’s cafe filled with locals. The hot matcha latte is to die for! Rooms are decent size - not too big not too small. Toilet has the Japanese bidet which I like. Flush and water pressure super great. Love love the marshal speakers that come with the room! Hands down will choose Suzu Saigon Hotel over brands like Sheraton, Le Meridian, etc. Heads-up! Remember to pay in advance your booking. The hotel will send you a link in your message box 2-3 days before arrival. Realised some guests were caught unaware and lost their booking. Imagine arriving and tired from your flight only to be told that you do not have a room. Pasti mengamuk🙄 Booking.com please alert guests that it’s NOT pay at premise.

Stayed in February 2025

what a quiet gem in the middle of a bustling city.

Stayed in February 2025

Wish had an option to have or not have the round bathtub.

Fantastic location Super clean Very comfortable beddings Warm and cozy room Friendly staff who assisted us warmly even though we arrived closed to midnight.

Stayed in February 2025

It's a beautiful hotel. Around 17-20 mins walk from the centre. But it has everything around from amazing massages to amazing Japanese food Loved the dark room

Stayed in February 2025

NA

Staffs are super friendly and helpful.

Stayed in February 2025

Breakfast closed at 9am, which was a little earlier than we would have liked.

The room was very clean and comfortable. We enjoyed the decor and minimalist style. The staff at reception were very helpful, organising a day trip for us and looking after our luggage until our departure. Breakfast was very tasty and in Japanese style, meaning that there weren’t continental European options. We very much enjoyed our stay!

Stayed in January 2025

The shower was sprinkling a lot outside of the bathtub but that is rather an issue for the cleaning team than ourself

The bed. In all of our six month South east Asia Journey this was one of the most comfortable beds and blankets. The overall room design added to a very cozy feeling. The bathroom was nice as well. We loved the strong shower and the option for a bath, too. The room size was very good and there was plenty of space for the two of us. Location was nice and close to many good restaurants.

Stayed in December 2024

-

The bed was comfy. The room was quiet and no noise from the street. Good location and close to many restaurants. The Japanese breakfast was good.

Stayed in November 2024

TV. It is not easy to find the tv channels. Channel options are also really poor. The two movie channels play movies with subbed viet and dubbed viet.

Room, staff and quietness of the location. Curtains are great ad it totally blocks the light.

Stayed in January 2025

The hotel should provide a disclaimer that payment will be prepaid two days prior to checking in, to prevent any miscommunication or misunderstanding as I noticed some reviews talking about this issue.

I loved the breakfast meals provided, they were authentic Japanese cuisine meals and were super delicious. The room was super cosy, spacious and clean. The toilet was really clean as well and I truly appreciate the ease of use for the shower head and bath tub. The amenities provided were plentiful as well; the body soap, hand soap, shampoo, conditioner, toothbrush set and other toiletries were all of good quality and of sufficient supply. The room was super neat and clean, and there was even a Marshall speaker provided for use during my stay. The location of the hotel is really good, in the heart of Ho Chi Minh city and close to many shopping and food places. The staff were all super approachable, friendly and helpful and always attended to my questions and requests promptly.

Stayed in January 2025

Nothing 😊

Lovely hotel in such a great area. We were only here overnight, but wished we had stayed longer! The rooms were contemporary and tasteful, and facilities were amazing. Staff were very friendly and helpful, and the breakfast is delicious and unique! The hotel is located on the same street as some great places to eat, and a short walk to nearby shopping etc. We will definitely be back!

Stayed in January 2025