Ganh Gio Beach, Duong Dong, Phu Quoc, Vietnam
#308 of 413 hotels in Phu Quoc
Guests' ChoiceBased on 356 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
7.5
Facilities
7.6
Staff
8.4
Value for money
7.6
Free WiFi
8.6
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End of dialog contentReviewed: 2 April 2025
Nguyễn
United StatesThe hotel is a bit old and far from the center.
I had a wonderful stay at this resort! The pool is incredibly spacious, perfect for a relaxing swim. The breakfast spread was absolutely delicious with a wide variety of options to choose from. I was especially impressed by the friendly and welcoming staff, particularly Thuận, who made our stay even more enjoyable. Highly recommend this place
Stayed in April 2025
Reviewed: 27 March 2025
David
United KingdomThis hotel is the perfect place to unwind and connect with nature! With its abundance of greenery and natural surroundings, I felt like I was in a forest. I really like the staff here Quan, Gian, Yen, Tai, Thuan, Khanh. The friendly and attentive staff made my stay truly unforgettable.
Stayed in March 2025
Reviewed: 23 March 2025
Christian
GermanyHave many insects
I absolutely loved my stay at your hotel! The lush green surroundings and beautiful beach were breathtaking. The staff were also incredibly friendly and welcoming like FO team( FD+Bellman): Quan,Viet,Yen,Kim,Thuan,Tai, so nice. I felt right at home. Thanks all
Stayed in March 2025
Reviewed: 12 March 2025
Malcolm
United KingdomLack of management visibility. Poor housekeeping. Lack of atmosphere. No close restaurants/shops.
The layout of the hotel. It's isolated. Sunset friendly. The swimming pool. Private beach with good swimming.
Stayed in February 2025
Reviewed: 14 February 2025
Parinaaz
United KingdomThe balcony was full of lizards. It was infested with it. Besides that, top! The staff however struggle a little with the language, and slow service
Stayed in January 2025
Reviewed: 12 January 2025
Sw
Hong Kongtoo old
beach
Stayed in January 2025
Reviewed: 1 January 2025
Yuan
IrelandThe last night of our stay, our room no power! I have to walk to the reception to inform to staff! There was one staff came to fix it! He just opened the electricity box on the wall then he left! We thought he went to collect some equipments. We were waiting in the dark room for one hour still not being fixed. I have to go to the reception again! The reception staff said the staff went to our room early try to fix it however he thought no one in the room he cannot fix it! I really cannot understand the logic. This staff came to our room he even not knock the door. How he suppose to know if we are inside or not! This excuse we cannot accept it! I think they need to improve the service! Need to have their staffs trained! Also our last day, before we checked out we ordered buggy car to help us transfer our luggages to the reception. This staff asked for tips! I never experience this previous, I think the tip is what we are willing to give should not been asked for! It only happens one time, however I feel not comfortable!
The villa size is good also the view is amazing! Our villa is very close to the beach and restaurant! It has few swimming pools they all very clean. The beach has good view for sun set! Some of the staff are super friendly! They even remember my room number to drop us to our room. The reception staff is friendly always greeting to us! The food in the restaurant is good selections! Fresh made.
Stayed in December 2024
Reviewed: 21 December 2024
Edward
AustraliaBuilt to be a five star resort a decade ago but needs a bit of a refurb in some areas. Small things: our room didn’t have a tv remote, phone intermittently didn’t work, only one bath towel provided. Room service food (pizza) was average. Very few people used the spa/massage/restaurant due to high prices
Well built resort. Spacious rooms. Private beach and large pool. Very nice staff. Kitchen was nice enough to recook our takeaway noodles and let us eat in the restaurant.
Stayed in December 2024
Reviewed: 12 December 2024
Manisha
IndiaOverall a good experience
Stayed in December 2024
Reviewed: 3 December 2024
Gary
IrelandThe room could have been cleaner & the towels at the pool were clean but old & need replac
The peace & quiet
Stayed in November 2024
Reviewed: 21 October 2024
Thandiswa
South Africathe bathroom sink was leaking but they were quick to fix it after I had called.
the breakfast was amazing. They had a lot of varieties to choose from. The pool was amazing.
Stayed in September 2024
Reviewed: 14 October 2024
Beverly
AustraliaThe location is kinda far but they have taxes availability at the resort. The breakfast wasn't worth it though it's more of Asian breakfast.
The room was spacious. The stuff are so helpful and professional. The bed was so comfortable stayed at the villa.
Stayed in August 2024
Reviewed: 7 October 2024
David
AustraliaThe fire alarm going off in the middle of the night twice on separate nights
Location and rooms were fantastic
Stayed in September 2024
Reviewed: 8 July 2024
Raja
IndiaPremium Deluxe rooms are poorly maintained
Proximity to the beach
Stayed in July 2024
Reviewed: 7 July 2024
Mayaliman
IndiaThe dining menu was limited, a few more options would have been great, especially since the resort is a bit out of the way.
We booked a villa with pool view and the room was big, spacious, and well designed. It was comfortable and very clean. I had read some reviews about the resort being a bit run down and was worried, but it was totally worth it. One pool was not operational but other than that the resort was very well maintained and the seaside pool was really great. We thoroughly enjoyed our stay there and would have loved to stay longer if time permitted.
Stayed in July 2024
Reviewed: 14 June 2024
Yang
TaiwanPrivate beach is small bit away from the night market,need to take Grab
Nice and quiet villa, nice staff Big room
Stayed in June 2024
Reviewed: 2 May 2024
Linh
VietnamThe light: Only weak yellow lights. The room is very dark after 6pm TV: cannot watch youtube
Stayed in May 2024
Reviewed: 26 April 2024
Britta
EstoniaPhone on the room did not work and they didn't fix it. Restaurant is pretty expensive and nearby is not restaurants so not many options.
Breakfast was amazing. Gym was good aswell. If you want to have your vacation in one place, then it is perfect.
Stayed in April 2024
Reviewed: 9 April 2024
Tracy
United KingdomHmm............ where to start? The food was so limited, not just for westerners, but even the Vietnamese food was limited. We checked out and found another hotel purely because the food was making us miserable. I tried a few things on the menu and it was all pretty awful. I am easy to please with food, so I feel for those who aren't! The room was a little tired and it could have been cleaner. This is s STUNNING property, and I feel like it needs new management to bring out its full potential. The water for the bath was not warm enough. so it wasn't quite the experience I had hoped. The toilet was blocked twice... lucky my husband was able to fix it. The location was so isolated, and there wasn't much nearby. Which is why I was amazed at how poor the food was. If I had been stuck in the resort for a week, I would have been fuming. One night's stay was enough for us to enjoy the good parts and then leave!
This is an amazing property with SO much potential, but it needs a lot of love and help to improve it. I booked the family sized ocean room with an incredible corner balcony facing the pool and the sea. We spent a lot of time on the balcony loungers and had food ordered to the room without leaving the suite for almost 24 hours. The bath in the middle of the room was pretty cool, and waking up to the sound of the ocean was incredible. The pool area was lovely, and the beach was very pretty and clean.
Stayed in March 2024
Reviewed: 1 April 2024
Aurelien
FranceThe resort is isolated, far from local life and cities The second pool was closed and seems abandoned It looks like a ghost town somehow The place seems not maintaned and it is clearly not up to a 5 stars standards
The garden villa are very spacious and confortable Very good breakfast with diverse fresh foods
Stayed in March 2024
Reviewed: 31 March 2024
Helen
SwitzerlandLots of trash at the beach, we did some clean up ourselves and expected the staff to do so multiple times a day but they only did it for a certain part of the beach at the end of the day, so not the whole beach unfortunately. To see the beach so dirty was frustrating and sad. Would like the staff to be more trained in this regard. Also once the staff took our used towels and forgot to replace them so we had to call and request for new ones.
Loved the villa we stayed in, it was very spacious and had a nice layout! The beds were comfortable and the pool was amazing! Special shoutout to Tran Thanh Dien who was super kind and professional and who gave his best to make our stay as much enjoyable as possible, many thanks!!
Stayed in March 2024
Reviewed: 24 March 2024
Anh
VietnamThere is no fridge in the room, the facility is a little bit old if you focus on detail, but overall is okay.
Room design and sea/pool view from bed. Great service from staff. Peaceful atmosphere.
Stayed in March 2024
Reviewed: 3 March 2024
Charlotte
United KingdomThe cleaning staff weren't totally consistent when replacing towels and would sometimes forget; we couldn't get any extra water, and you only got two small bottles once a day. The gym is not well equipped, and some machinery is broken.
Excellent room; gorgeous private beach and pool area; nice spa; great breakfast; staff were nice; just super comfortable and easy to get in and out of the town.
Stayed in March 2024
Reviewed: 2 March 2024
Kathy
AustraliaRooms would benefit from a bit of upgrade in wet areas
Location
Stayed in February 2024
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