Reviews of The Signature Hoi An This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
21 La Hối, Minh An, Hoi An, Vietnam
#208 of 337 hotels in Hoi An
Guests' ChoiceReview Score
Based on 116 hotel reviews
9.0Score breakdown
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Cleanliness
9.3
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Comfort
9.4
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Location
9.8
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Facilities
9.1
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Staff
9.4
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Value for money
9.0
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Free Wifi
8.9
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Reviewed: April 13, 2025
Sae
New Zealand34 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Signature Lantern Room
- • Stayed 3 nights
the rooms are on the smaller side
beautiful building with pool, gym and one of the best hotel breakfast buffets as the menu changed everyday
Stayed in March 2025
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Reviewed: April 11, 2025
Maureen
Singapore15 Reviews9.0“Tranquility amongst the vibrant heart of Hoi An”- • Leisure trip
- • Couple
- • Signature Faifo Room
- • Stayed 3 nights
- • Submitted from a mobile device
The location is superb, with the old town right on our doorstep. We used the bikes every day to explore and really enjoyed being able to come back to the quietness of the hotel after bustling through the tourist spots. The room was lovely and spacious. My only suggestion would be to replace plastic water bottles with spots where you could fill your own bottles - better for the planet
Stayed in April 2025
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Reviewed: April 10, 2025
Karolina
United Kingdom13 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Signature Lantern Room
- • Stayed 2 nights
- • Submitted from a mobile device
My room had no view and was quite dark, I know it has been a room category I booked but price was comparable to other hotels nearby for junior suite with view over the river. Room had strong smell of humidity/ musky smell from A/C.
Great location for a walk to Ancient town, right in the centre. Good food by the pool and in the restaurant and the swimming pool was lovely after a busy morning out.
Stayed in April 2025
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Reviewed: April 9, 2025
Trevor
Poland32 Reviews14 helpful votes9.0“Excellent quality, service, food and LOCATION”- • Business trip
- • Couple
- • Signature Lantern Room
- • Stayed 2 nights
The meats at breakfast (sausages, bacon) were cold or luke warm, and the bed was too firm for me (these are minor things). No lift, but the stairs were ok for us.
Excellent quality, service, food and LOCATION most important.In the centre without it being too near the very loud central streets. Breakfasts some variation each day.
Stayed in April 2025
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Reviewed: April 8, 2025
Uriel
South Africa3 Reviews10“Incredible stay!”- • Leisure trip
- • Couple
- • Signature Harmony Room
- • Stayed 5 nights
- • Submitted from a mobile device
Where to start…. The staff is incredibly friendly, all of them, they go out of their way to make it comfortable and convenient. We had complimentary massages with our room, and that was just incredible! The room is clean and neat and really very spacious! And the bed!!! Oh my word so comfy and the bedding just incredible. The hotel is located close to the old town and the night market makes it great for easy access to everything. Being in a very busy part of town, the rooms are very sound proof and you don’t hear any noise from street. The vibe and atmosphere in and around the hotel is just amazing! We loved every bit of our stay and will definitely recommend the hotel. The breakfast is great but not really catered towards westerners but as they say “when in Rome”. Food was still very fresh and well prepared. The food at the Salt restaurant we had one evening is just as incredible and delicious. If I ever visit HoiAn again I will definitely stay there! Keep up the good work! Highly recommend!
Stayed in April 2025
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Reviewed: April 7, 2025
Susan
Australia29 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Group
- • Signature Lantern Room
- • Stayed 1 night
- • Submitted from a mobile device
Lovely hotel in a great location, very good rooms. Breakfast buffet wasn’t to our liking, but that’s personal preference. Great pool area and staff very friendly and helpful.
Stayed in April 2025
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Reviewed: April 5, 2025
Melanie
Germany5 Reviews10“Vacation within our vacation”- • Leisure trip
- • Couple
- • Signature Lantern Room
- • Stayed 3 nights
- • Submitted from a mobile device
Our stay was lovely, Staff was very friendly and attentiv. Breakfast was delicious with a Variety of dishes. Bed was comfortable. It was very quiet (which is not easy to find in Vietnam), but also next to the old city and Night market. Bicycles were free to take a Trip around the area. Unfortunately we had no time to visit the spa. If I ever visit Hoi An again, I will definitely stay here again. It is like vacation from busy and loud vietnam. We Tool
Stayed in April 2025
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Reviewed: April 4, 2025
Nathan
Australia14 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Signature Lantern Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Fantastic location. We received a free upgrade and the room was very clean, spacious with a nice design. The food at breakfast and at the restaurant was delicious. Staff were very friendly and helpful. We will be recommending this hotel to all our friends and family
Stayed in April 2025
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Reviewed: March 31, 2025
Kathy
Australia3 Reviews10“Perfect stay in Hoi An. Walkable distance to all the main attractions and staff were so lovely. Free bikes were an added”- • Leisure trip
- • Family with young children
- • Signature Connecting Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
The location, the pool and the service was exceptional! Loved the free bikes!
Stayed in March 2025
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Reviewed: March 28, 2025
Dianne
Australia4 Reviews1 helpful vote9.0“Great location, great property if your not on a tight budget, would not look elsewhere if l returned”- • Leisure trip
- • Couple
- • Signature Faifo Room
- • Stayed 8 nights
The cold weather we had for the first 3 days, you don't get to enjoy the area as much when its cold.. But when its warm it was great
Property was excellent, Location is great so for a first timer to Hoi An it was great Breakfast was good overall...you had to order eggs that were cooked however you wanted, but the bacon was pre cooked and cold in the main area.. l would rather order both delivered hot...cereal choice was corn flakes/ cocoa pops and fruit loops...loved it The facilities are great, the bikes are good, pool area is great, just have to schedule in sun time - 11am- 3pm Hoi An is a happening place, especially after 5pm. l have not visited a place with so much going on in such a medium size area, and the Signature is right at the start of it.
Stayed in March 2025
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Reviewed: March 26, 2025
Poole
Australia3 Reviews10“Beautiful hotel, in a fantastic location with excellent staff!”- • Leisure trip
- • Couple
- • Signature Lantern Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing !
Everything?
Stayed in March 2025
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Reviewed: March 26, 2025
Dario
Switzerland15 Reviews10“All in all, a stylish hotel, perfectly situated.”- • Leisure trip
- • Family with young children
- • Signature Harmony Room
- • Stayed 4 nights
- • Submitted from a mobile device
For one of us the matress was a bit hard and slightly skewed to the outside, while for the other the gym could be a touch bigger. However, this is complaining on a very high level. The hotel is really great.
Very friendly and professional staff. Ideally situated at the beginning of Hoi An Ancient Town. The hotel, the rooms and the pool area are beautiful. It is a stylish hotel. Also the restauant is stylish and quite tasty.
Stayed in March 2025
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Reviewed: March 25, 2025
Luke
United Kingdom3 Reviews1 helpful vote9.0“Fantastic all round”- • Leisure trip
- • Family with young children
- • Signature Lantern Room
- • Stayed 2 nights
- • Submitted from a mobile device
Staff and rooms
Stayed in March 2025
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Reviewed: March 22, 2025
Grace
Australia19 Reviews3 helpful votes10“Wonderful stay. Hotel exceeded my expectations!”- • Leisure trip
- • Couple
- • Signature Harmony Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing, we really enjoyed our stay.
What a fantastic hotel! Our room was very clean, large bath and nice shower. The bed was a bit on the firmer side for my liking but still very comfortable with great pillows! The hotel staff were very friendly and breakfast was nice. They even packed us a takeaway breakfast for our earlier departing flight. In an excellent location great for walking around.
Stayed in March 2025
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Reviewed: March 21, 2025
Dalida
United Kingdom6 Reviews10“Relaxing, spacious, luxurious”- • Leisure trip
- • Family with young children
- • Signature Faifo Room
- • Stayed 2 nights
- • Submitted from a mobile device
By far my favourite hotel I booked in Vietnam. The rooms are excellent, very comfortable and spacious. This hotel is well located, close to all the attractions and the lantern boat rides. I also recommend the massages at this property. The staff was very friendly and accommodating to all our requests. Strongly recommend!
Stayed in February 2025
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Reviewed: March 19, 2025
Alasdair
United Kingdom11 Reviews9.0“Good hotel in a great location”- • Leisure trip
- • Family with young children
- • Signature Lantern Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location , nice pool
Stayed in March 2025
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Reviewed: March 15, 2025
Joanne
Australia17 Reviews3 helpful votes9.0“Great hotel for your holiday in Hoi An”- • Leisure trip
- • Couple
- • Signature Peaceful Room
- • Stayed 3 nights
- • Submitted from a mobile device
Need more hangers/wardrobe space?
Fantastic location, lovely pool area, staff were great, breakfast had good variety.
Stayed in March 2025
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Reviewed: March 11, 2025
Danielle
Australia9 Reviews9.0“Beautiful staff and lovely hotel experience”- • Leisure trip
- • Family with young children
- • Family Charming Room
- • Stayed 12 nights
- • Submitted from a mobile device
The kids club was a bit basic but the hotel is so central you don’t really need it
The entire staff were absolutely fantastic. Everyone from the reception staff to housekeeping, maintenance & restaurant staff were friendly & helpful making the stay an unforgettable experience.
Stayed in March 2025
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Reviewed: March 10, 2025
Nigel
Hong Kong16 Reviews9.0“Warm welcome, great location, will certainly recommend and return.”- • Leisure trip
- • Couple
- • Signature Faifo Room
- • Stayed 4 nights
- • Submitted from a mobile device
Very minor items, lack of towel hooks/rails in the room, shower door design - lack clearance for mat which made it hard not wet the floor.
Warm welcome from friendly staff, modern elegant building. Great location, not too close the loud busy riverside at night.
Stayed in March 2025
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Reviewed: March 10, 2025
Doris
France5 Reviews8.0“Perfect”- • Leisure trip
- • Family with young children
- • Family Charming Room
- • Stayed 4 nights
None
The location was perfect,very near to all shops/restaurants/old Town. Beautiful hôtel and will come back again.❤️
Stayed in March 2025
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Reviewed: March 8, 2025
Tomas
Lithuania30 Reviews7 helpful votes10Exceptional- • Leisure trip
- • Solo traveler
- • Signature Peaceful Room
- • Stayed 1 night
- • Submitted from a mobile device
Fantastic place and very helpful staff
Stayed in February 2025
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Reviewed: March 6, 2025
Sharon
Australia21 Reviews2 helpful votes10“Hotel was in perfect location for sight seeing. They had a free bus to the beach. Rooms where big and comfortable”- • Leisure trip
- • Couple
- • Signature Faifo Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Hotel is in a great location near Hoi A night market but extremely quiet. The beds were comfortable and the staff very helpful and friendly.
Stayed in March 2025
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Reviewed: March 5, 2025
Steve
United Kingdom3 Reviews8.0“Great hotel for a stay in central Hoi An.”- • Leisure trip
- • Family with young children
- • Signature Lantern Room
- • Stayed 6 nights
A pool bar open until 6 and the main bar that is really just a part of the restaurant and closes at 10. It would have been nice to have a 'proper' hotel bar with longer hours. We felt that although the rooms were adequate size there was no where to unpack our cases and we lived out of our cases for the week. Not ideal.
Fantastic location right in the centre of Hoi An. Staff were fantastic, always helpful and happy to deal with any request. Very good buffet breakfast. Decent pool area for a centre of town location. Wonderful spa and massage.
Stayed in March 2025
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Reviewed: March 4, 2025
Michael
Australia7 Reviews9.0“A lovely stay which was very comfortable. Great restaurant on site with good breakfasts and meals.”- • Leisure trip
- • Couple
- • Signature Faifo Room
- • Stayed 4 nights
- • Submitted from a mobile device
The only little issue we had was that there was limited hot water when showering but not really an issue.
We had a wonderful stay at The Signature Hotel Hoi An. It’s very well located to walk everywhere in Old Town and the staff were super helpful. The rooms were very comfortable. We particularly enjoyed the bonus of visits to the Spa. We would definitely stay again.
Stayed in March 2025
