Great value! Comfortable, clean, bright and spacious rooms. Super friendly and helpful staff! Nice quiet location with views of the bay. Short walk to the street with all the restaurants- but hilly. Great for a calf workout! I like it

Stayed in December 2024

The breakfast was very bland without many options The room wasn’t cleaned very well.

The location is great for the boar cruises, 5 min walk to the harbour. It is 25 mins walk to the “city center” for restaurants etc. However they rent motorbikes for reasonable price which is great! The facility is okey for 1 or 2 nights

Stayed in April 2025

Somewhat out of town but close to the Harbour. Rooms looking a little dated but good enough. Breakfast was a little basic.

Stayed in April 2025

The hotel is located near Bến Bèo, the port from which cruises to Lan Ha Bay depart. It’s 20 minutes away on foot (steep uphill and downhill) from the central part of town. The town is currently a massive construction site, they are building on the sea and who knows when they will finish, so maybe it’s a good idea to stay on this side. The hotel has nice views and a great panoramic rooftop. The rooms, however, are strangely designed and look patched-up. Some things are new, some old, some look completely random (blue ceiling lights, weird shower controls). As often happens in Vietnam, housekeeping is extremely superficial. There was a lot of dust around, the bathroom looked a bit dirty, so did the coffee cups. The fridge was noisy so we unplugged it. Breakfast is ok with a choice of eggs and a few more items on a buffet, but quite limited. Quân, one of the receptionists/managers was very nice and personable. They still had a Christmas tree at the entrance (we stayed in late March), which felt quite odd, and tells a lot about their attention to decoration. 😁 Cát Bà is in general very unappealing and I’m sure it will get even worse if they keep building it up.

Stayed in March 2025

Can be a little cleaner, bedsheet had stains which they quickly addressed so that was fine. You can hear any hallway noises from the room but it didn’t bug us too much.

Viewsss were amazing. Make sure to book sea view and request corner/high floor if you can. Most of Cat Ba is under construction so this was nice to have unobstructed views of the bay unlike the city center. The center was still just a quick walk/motorbike. Staff were nice and helpful. Breakfast was good. Great value!

Stayed in March 2025

very helpful staff with passable English. views of Lan Ha bay.close to boat trip port.quiet during the day but noise and music from rooftop bar and surrounding neighborhood but stops by 10 pm. breakfast has choice of eggs and fruit. that's it. its a bit of a walk into town and restaurants.Alibaba nearby is good.

Stayed in February 2025

We stayed 2 nights and room was not cleaned when we run out of toilet paper end of second day I had to go downstairs to ask for it, it’s not what I’m expecting from a hotel. Breakfast was very basic, dried- out pancakes and no jam or chocolate, only honey.

Receptionist was kind

Stayed in March 2025

The air conditioner didn't work for heat, and it was quite cold in the room in February. We also had issue with water as the hot water was at low pressure and after 30 seconds was turning into cold. The laundry services were promised to be done within 24 hours, but the clothes were not ready. As we had to leave that day, we took the wet closes. There were not good washed neither

We really liked the view and the cleaness in the room. The location is closer to the pier, where all the lan ha bay cruises starting from. The staff was helpful and hospitable. The guys at the reception helped us with the transfer to ninh binh and give a hand with carrying luggages. The breakfast was ok. We opted for fresh tasty fruits and green salad, and they were cooking eggs for us (scramble, omlete, fried)

Stayed in February 2025

It was very cold and the room and hotel had no heat. Breakfast was not hot.

The view from my room was great.

Stayed in February 2025

Lots of room for improvement. This hotel can be summarized by: very good appearances but fails to deliver. For example, fancy looking showerheads but terrible water pressure. Shiny big TVs that don’t work. Nice wooden tables that you can’t fit your legs under. Glass mugs that cracked as soon as we put hot water in. We asked for housekeeping (just fresh towels and toilet paper - not even room cleaning) three times and did not receive it. This is a new hotel but the staff could focus on making things smoother and more functional.

The service was good and the people running the hotel were very kind. Nice rooftop balcony.

Stayed in January 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in February 2025

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Stayed in March 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in December 2024

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Stayed in February 2025