My husband and I stayed at the Wil’que for one week and had a lovely time! The room was super clean and comfy and the staff went above and beyond to make us feel welcome and taken care of. We loooved the location and exploring Truc Bach! It is located on a busy street so if you’re sensitive to noise at night/early in the morning, you might want to ask for a room not on street side. Special thanks to Ms. Ly and Mr. Tu for exceptional service!

Stayed in April 2025

The staff is so friendly and very helpfull! I felt very welcome, especially by Ly and Tu! Thank you for making my stay in Hanoi unforgettable!

Stayed in April 2025

The hotel is new and modern and the rooms are very clean and comfortable and good value for money if you find a good deal. They have a super free self service laundry which is really great if you’re travelling for longer time Also good (and very clean) kitchen facility where you can both cook and store food in fridge. The location is perfect if you want to be a bit away from the hectic old town in a slightly more local area with some nice restaurants and cafes and slightly less crazy traffic while still only a short 15 minute walk into the old town area. Ms Ly and her colleagues at reception were both helpful and friendly and I had nice rooms on the higher floors away from any traffic noises

Stayed in February 2025

Soundproofing and noisiness at night Room is smaller than posted Bathroom area not separated from toilet

Staffs, cleanliness, new facilities, laundry

Stayed in March 2025

We felt instantly welcomed as soon as we arrived, Tu on reception helped us settle in after a long flight and helped us with staying another night in the same room. We really enjoyed our daily breakfast, big thanks to Thanh for looking after us every day. Also big thanks to Hang on reception who made sure we had a very smooth check out. We loved the location for exploring Hanoi.

Stayed in February 2025

The entire location was very clean, the washing machine is very helpful and easy to use.

Stayed in January 2025

I enjoyed my so much, I renewed for an additional night. Very clean, modern, comfortable stay in Hanoi. Hotel is still new.

Stayed in February 2025

I loved everything about this property, the cleanliness, the central location, the staff’s kindness — especially Ms. Ly and Ms. Thanh and the lady who works evenings (I can’t remember her name). Everything was exceptional.

Stayed in February 2025

We had a great stay at this hotel! It was very new and felt clean and well-maintained. We were able to check in early, which was really convenient. The staff was very friendly, and we felt completely comfortable throughout our stay. The self-service washing machines and dryers were excellent and super easy to use. A special thanks to Tu at the reception—he was incredibly kind and helped us with everything we needed.

Stayed in February 2025

Nothing

Very clean

Stayed in February 2025

Nothing

Everything was wonderful and great staff

Stayed in January 2025

The only small complait is that the noise from the street could be a bit much at night, because the 1st floor is very close to the street and the windows don’t stop the noise enough.

We really liked the stay overall. It was very clean, the staff is super friendly and well organized. The location is great as well, about 1 km out of the old quarter. Quan, Ly and Nhan were especially helpful.

Stayed in January 2025

500k deposit for room condition, that I felt I had to actively ask for to receive it back.

Clean, modern, everything working, well located, nice lobby area, comfortable, free washing, one free beer

Stayed in January 2025

You can hear the busy road from the room (road-side room on the first floor), but once we got used to it, it was fine for us.

We had a great time at Wil'que Hotel. The staff was absolutely amazing, ready to help you with everything! The rooms are really comfortable and clean as well. Special thanks to Ly, Brian, Hang and Tu.

Stayed in January 2025

As our room faced the road, we had a fair bit of traffic noise through the night. This isn't unusual for Hanoi hotels, but worth noting for families with young children, or light sleepers.

Great location in walking distance from many tourist spots, cafes, and restaurants. Clean rooms, and a pleasant "shared" living-room-style communal areas (floors 2 and 3).

Stayed in December 2024

The staff were amazing, the tour organiser went above and beyond to ensure our stay went well, thank you. The roof top area was beautiful, with views over the city.

Stayed in November 2024

First room was windowless which felt odd. The second had window but it was SO noisy at night. Heavy goods traffic worse than daytime traffic.

The staff, all very helpful especially Tuan. Location.

Stayed in December 2024

They could at least mention that this is a Co-living style (at least the premium balcony or the 4th floor and below. TV is outside, fridge is sharing. I have lived in co-sharing before so it is not bad. But I would not like that type of surprise since I was with a wife and infant. But overall it was new and clean. Soundproofing on the 4th floor was bad. I can tolerate it but if you are someone that treasures peace and quiet, get the higher floor or another hotel.

Breakfast was as per order. Menu is quite straightforward - pho or friend noodle/rice. Overall it wasn't bad. Just simple. Rooms were very clean and the staff on the 21st - 24th morning were superb and great. Really helpful esp Ly and Nam, and including the Cafe staff. They have a washing machine and dryer which is very convenient.

Stayed in November 2024

N/A

A lovely hotel that is well situated in the city. It is close to key places such as the old quarter, Ho Truc Bach and the presidential palace. The rooms are clean and very comfortable. Facilities are good and the staff are friendly and helpful, especially Ly who goes above and beyond to ensure you have all you need. I would highly recommend staying here if you visit Hanoi.

Stayed in November 2024

Very nice hotel, modern and clean in a good location. Ms Ly and Mr Thuan and all the other staff members were helpful and kind.

Stayed in October 2024

New hotel with very friendly staff, but it was not really our thing. The staff was (a bit too) friendly during the check-in, as in a 4 star hotel but that wasn't what we where looking for here. The common space are too little cosy for us, with lot's of very white light and missing some nice atmopshere. But all in all they give a great service and are very friendly.

Stayed in October 2024

Rooms could be bigger, but everything is organized properly, so it was not too much of a problem. Our room had no window.

Very nice hotel at walking distance from the old quarter. The staff is very attentive, friendly and professional. There is a bar in the lobby and each floor has a living area with kitchen, very nice and clean. The free laundry service was very appreciated. Overall, a great stay!

Stayed in October 2024

Nice

Stayed in October 2024

The staff was amazing! They did everything to make us feel comfortable, especially Tu. He was always very helpful and gave us the best tips on local restaurants to try (without being the touristic ones). He helped us with our luggage and made everything that he could to provide us an amazing stay in Hanoi. The room was really nice and clean! For sure the best stay in Vietnam!

Stayed in October 2024