One of our rooms shower and water pressure was non existent and needed fixing. Could not have a shower or flush the toilet (within 10min of using it). You cannot walk out on the Main Street after dark, too many pack of dogs roaming. You scare one dog away and 20 of them return literally looking opportunities. It's crazy. Carpark is not big enough for the hotel but like many things in Samoa, you make do with what you have. Try not to park at the front on the Main Street after dark, it's too dark and the dogs are a real issue on this street.

Great location, 5min from Town, great staff (Lole is exceptional). Pricing is fair and suiting what's on offer. The pool area is great! The chemist and wellness centre onsite is a bonus for outsiders travelling to Samoa.

Stayed in December 2024

No hot water for first 2 days, unreliable wifi

Staff were very friendly. Pool was colourful.

Stayed in October 2024

Breakfast could have been better. Stale cornflakes, no juice, really just toast and jam and a bit of fruit. Television didn’t work and ugly cords hanging down.

Nice swimming pool. Quiet and comfortable room.

Stayed in July 2024

There was a smell from the drainage in the bathroom

Missed breakfast because of flight

Stayed in July 2024

Pool was out for cleaning bit disappointed as it was very hot.

The staff were amazing as it ws a last minute booking breakfast was delicious location was perfect for spending time in Apia doctors and pharmacy attached. Shower and facilities very good

Stayed in June 2024

The only concern I had with this property was lack of parking space. I had to back up on the road or back up into the parking lot which can be hard at times, esp during clinic open hours.

This property is in a great location, away from town but not too far away, it has access to the main highway that connects to everything else. This property also has its own pharmacy and clinic, which is a plus in my book, esp for us traveling.. we might need to get otc medicine in case you get sick or may have forgotten medicine at home.

Stayed in June 2024

Wifi doesn't work. I tried all night to connect and didn't succeed

Reception was very helpful

Stayed in May 2024

Bathroom smell was quite bad

Clean room

Stayed in February 2024

Nothing

Location, in a quiet area. It’s about 15 mins from downtown

Stayed in March 2024

No smoking area and the pool needs to be cleaned . The kids did not swim the water was not clean according to the kids

Had doctor on site and was close to families

Stayed in April 2024

Over crowding due to the teams staying there also and their hygiene level disturb us

Pool and easy access to town

Stayed in February 2024

Im not sure this is a good or bad thing but the air-conditioning was way too good and i did not have a remote to adjust it in the room. I did have two beds in my rooms so i just to the bedding from the extra bed when i was cold in the night.

Friendly staff and security guard, took my bags to my room upstairs and then to get someting to eat quite late at night after a long day of travel delays :) Thank you

Stayed in January 2024

Big rooms thanks

Miss out on breakfast

Stayed in December 2023

Not having fresh fruit for breakfast

The service was absolutely amazing Esther and Vanilla went above and beyond to cater for me and my mum

Stayed in December 2023

Climbing up the stairs

Air-condition Staff Breakfast⁸

Stayed in December 2023

Little bit disorganised Dogs barking next door Pool needed a clean Bathroom had a bad smell coming up thru the drain Lumpy milk

They managed to get us in when our other accomodation fell thru. Nice social area out the back to meet other guests Location - pizza shop & supermarket within walking distance. 5mins drive to town.

Stayed in November 2023

The room wasn't ready when we arrived in the evening.

Integrity of the staff

Stayed in November 2023

Some facilities are out of date. Location not very convenient, far from town center and airport

Clean room, comfortable beds, staff very friendly. Good breakfast

Stayed in October 2023

Breakfast

Pool

Stayed in September 2023

It may be an elevator for the elderly, but the upstairs walk was not bad. The staff were helpful, though when I was settling in. A hot water jug would be very handy.

I did not take breakfast.

Stayed in August 2023

Your staff tried to tell us we were meant to check out on the 26 but we booked till the 27th

Only one staff was nice and friendly. Your reception was rude and also I heard her threatening a customer in Samoa that she will slap her. We booked for 5 people and only got 4 beds

Stayed in December 2024

Everything. It took days for them to do our laundry. The staff are not welcoming at all.

Nothing

Stayed in December 2024

Very poor facilities and expensive. No hot water. Bathroom fittings falling off. Room very small. Breakfast quite average.

Nice staff - I feel sorry for them because they want to please.

Stayed in October 2024

N/a

It was central to everything we needed.

Stayed in October 2024