Mattresses really need to be replaced!

Cool for cats and cat lovers! Snorkel straight off the front of the resort

Stayed in September 2023

meals were not so good, half the menu was missing and the meals we did had mash potatoes were cold, some were just terrible and we did not eat them. prices should have been listed on the menu that they were in US dollars as we did not know until the end when we went to pay the final bill. Not sure why its not in local currency? The hotel was very run down and in need of repairs. Would be very helpful if a microwave was supplied in the rooms to reheat food. There is an ironing board but no iron and no hair dryer yet on the website it states they would be supplied.

room, location, staff, view

Stayed in September 2023

The complementary breakfast was extremely poor & disappointing.. We stayed at 3 other lesser quality accommodations in Samoa and all the others had far superior complementary breakfasts, including cooked, plus 2or3 types of fruit, plus it was delivered to our room if required. Also, the LeUaina breakfast should go to 10am, 9am is far to early to stop serving breakfast when most of the guests are on vacation!! Also, on numerous occasions our dinner arrived with cold mashed potatoes or cold chips with a hot meal !!

Stayed in August 2023

Great friendly staff and service.

Stayed in August 2023

Firstly and importantly, they need to make sure their shuttle bus which people had booked actually turns up at the airport on arrival. Our group arrived on two different days, and both days the shuttle bus from the resort did not turn up. A third person we spoke with also had the same experience. We all waited for about an hour at the airport before opting to catch a taxi to the resort. It is not good to be greeted in that way. Not many vegetarian/vegan options and if you are staying for a few days, then it is the same food each day. We went out sightseeing most days, so we ate out a lot and so got variety that way. Although staff were lovely, our group had to chase up any requests. So efficiency and organisational skills could be improved.

The location of the resort is very nice on the waterfront with the restaurant looking out onto the ocean. The staff were all nice and friendly.

Stayed in July 2023

no light in the kitchen and no sound on the TV. Bathroom really needs updating.

Staff were lovely , pool devine and view heavenly. Check in was easy.

Stayed in August 2023

The pool was dirty

The beach and feeding the fish after breakfast

Stayed in August 2023

It is some distance from the airport and even though transport was complimentary we had to make our own arrangements to get there as no one was at airport to meet us. They did however reimburse our taxi fare. Would suggest when monies available they invest in quality bed linen as fitted sheets came off during nights and there was no mattress protection. We stayed in the premium beachfront units and walls between the units weren't sound proof. Tiles missing from pool which doesn't create a good impression. In saying that, it was great value for money.

Proximity to the reef. Good selection of food and beverages that were available. Staff were friendly. The resort is a little "tired" but that is understandable considering Covid-19.

Stayed in July 2023

Hotel fees were miscalculated by a lot, had to double check the charges.

Food was excellent

Stayed in August 2023

If we had the choice we would have preferred to book a villa by the pool rather than the garden rooms but unfortunately they were fully booked the time we stayed there.

The staff were very accommodating to our needs whenever we encountered problems with our room.

Stayed in August 2023

Seating in room was inadequate, as only one chair for two people. Couldn't get the TV to work.

Needs an xtra comfortable chair in room as only one of us could sit down at a time. More lounges out at the pool needed. Breakfast was same every day, maybe some toast and spreads would have been nice.

Stayed in August 2023

Probably the one slight disappointment was the food. We expected that Samoa would have more local fresh seafood and fruit however perhaps that was due to the time of the year. Breakfast was average and getting optional paid for food was slow. That said we were on island time.

Rooms were clean as was the whole complex. Place is tidy with lovely gardens and a beautiful view out to sea. Loved swimming in the sea off the front of the property which was safe too. Tropical fish to look at in the water. The swimming pool was pretty good and the staff very friendly.

Stayed in August 2023

Tired accommodation in need of maintenance

Our first room had so many problems - but after we raised concerns the staff to their credit changed us to ocean villas for 3 nights - then garden villas for the last 2 nights which were better.

Stayed in August 2023

Staff are friendly. Large dining area with wonderful view Family friendly. Quiet and considerate guests Breakfast was good. lots of fruit as well as cereals, plus hot options Swimming in the lagoon and the pool Close to Piula Cave Pool Well priced accommodation and meals

Stayed in August 2023

I would have loved a microwave and a toaster in the room. But that would be about all. Nothing bad to say.

Lots of things to do, the water was beautiful, the staff where amazing, always happy and welcoming. Very clean and pools where awesome. They had activities on and that was a good cultural experience. Would stay again. Swimming cave next drive over well worth a look.

Stayed in August 2023

Accommodation needed attention to detail. Lacked care and a few easy fixes needed.

Location. Beautiful setting. Staff were polite, friendly, and helpful.

Stayed in August 2023

Relook at the menu.

The views of the ocean was awesome. Loved the swim in the ocean and pools.

Stayed in June 2023

Food. Rooms could be better stocked and cleaned upon arrival. Walls are paper-thin, not great for privacy. Internet only accessible at office. Would have been nice for breakfast to have more fruit and toaster would be good for my gf bread, and spreads. Pancakes were very average.When arrived in room, no toilet paper or towels which was hard to ask for help late at night. Staff were super helpful other days. No TV. Limited wifi in rooms. Would be good if known previously that hot water turned off when raining, and it had been raining for a week before we came, so cold on arrival. Only warm showers during sunshine (maybe solar charged?). Info pack in room for tourists on hotel services and locations or interest would have been amazing.

I thought the Samoan food was great, raw fish and healthy meal yum. Anything other than seafood, particularly beef not cooked well. Pool and ocean rooms apparently nicer/more modern than Lily garden ones. Staff were great! Gardens and snorkelling by flags was amazing, lots of tropical fish before high tide. Overall well done for post COVID, recovered well.

Stayed in July 2023

Food has plenty of room for improvement

Reception staff were helpful, friendly and always smiling :-) Nice resort with great outdoor area

Stayed in July 2023

Cleaning materials needed upgrading.

All good. Though staff definitely require more hospitality training.

Stayed in July 2023

Only one thing the breakfast was very poor and no coffee only instant They need to have cappuccino and Latte all day if guests would like it

It was beach side location Very relaxing great for swimming and snorkeling,kayaking

Stayed in July 2023

A little more variation would have been good and sometimes the fruit was not available which was disappointing. Our initial room was very basic and did not suit our needs. We were also upset that we couldnt hire a car although the Resort said they had car hire available and also tours available - but neither of these were possible.

We liked getting breakfast especially the fruit, kids liked the egg bread and pancakes but especially the fruit. The Manager went out of her way to assist us with a better room for our family and helped us book taxis for some outings. We appreciated her friendly assistance.

Stayed in July 2023

Our Garden Villa room only had beds, there were no chairs and when we did receive a couple for the patio they were basic plastic ones and there were only bright down lights in our room, no lamps. These things would have made the room more comfortable.

The staff at Le Uaina are exceptional, attentive, upbeat and caring. They allowed us to relax into our island holiday immediately and were helpful and considerate with advice. The location on the beach and next-door to volcanic vent swimming caves was awesome. The restaurant meals were good, especially the 'Reef Plate' if you're in to seafood. Traveling with a baby/toddler here was easy and safe. Take one if you haven't got your own:)

Stayed in July 2023

Very loud AC unit. Quite old amenities, and the pool didn’t look usable.

Great location if you want something outside of Apia. Right next to the Cave Pool.

Stayed in July 2023

The pool didn’t look inviting, so didn’t use it. No tolietry items provided like shampoo. Extra bed was just a mattress on the floor.

Lovely beach. Free wifi. Tv in the room

Stayed in July 2023