Reviews of Hotel Millenia Samoa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Sogi Point, Apia Apia, Samoa
#13 of 13 hotels in Apia
Guests' ChoiceReview Score
Based on 527 hotel reviews
5.9Score breakdown
-
Cleanliness
6.1
-
Comfort
6.2
-
Location
8.5
-
Facilities
5.9
-
Staff
7.5
-
Value for money
6.5
-
Free Wifi
2.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 2, 2025
Salilo
New Zealand26 Reviews5.0“The property is good but customer service needs improving.”- • Leisure trip
- • Family with young children
- • Deluxe Room with Private Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was cold Staff customer service was not good. WiFi was not working at all. No drinking water supplied No shampoo or body wash One sheet on the bed No shampoo Aircon should’ve been turned on before arrival. No drinking bottle of water My elderly mum had to walk two sets of stairs to get to our room.
Room was okay Clean
Stayed in May 2025
-
Reviewed: April 30, 2025
Cheree
New Zealand19 Reviews3 helpful votes5.0“Its ok if you're only going to rest there and be out all day.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
The standard double room we were in smelt damp. We had to ask for clean towels evryday the bed linen was never changed throughout our entire stay. The pool needs alot of tiles repaired.
Customer service from all staff was excellent. They were friendly and helpful the food was delicious and large size.
Stayed in April 2025
-
Reviewed: April 29, 2025
Sophia
Australia18 Reviews7.0Good- • Leisure trip
- • Couple
- • Deluxe Room with Private Balcony
- • Stayed 9 nights
- • Submitted from a mobile device
Towels were dirty beds are a bit hard needs an upgrade
Location and friendly staff
Stayed in April 2025
-
Reviewed: April 28, 2025
Steve
New Zealand20 Reviews7.0“Convenient stopover in Apia”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Wifi was slow and restaurant meals were pretty basic. Coleslaw on the side is not a salad.
Staff were very helpful, check in was easy. Rooms ok but elements of them need upgrading. Aircon was good when needed. Close to the town of Apia. Served well as 2 night stop over before heading to Savaii. Stayed here 7 years ago. What happened to happy hours at the bar!!
Stayed in April 2025
-
Reviewed: April 18, 2025
Nicole
Australia41 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Deluxe Room with Private Balcony
- • Stayed 1 night
The free breakfast was very ordinary, we didn't eat anything.
We spent one night here as our plane landed late and we were picking up a rental car the next day. It was a clean and well located hotel walking distance to the main part of town. The restaurant was good, and we enjoyed our dinner.
Stayed in April 2025
-
Reviewed: April 17, 2025
Damien
Australia4 Reviews1 helpful vote5.0“Outdated and not value for money”- • Leisure trip
- • Family with young children
- • Deluxe Room with Private Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Very outdated and not value for money. The pictures are not what it is now! Breakfast was very average with little choice.
Location and available parking.
Stayed in April 2025
-
Reviewed: April 7, 2025
Junior
New Zealand18 Reviews1 helpful vote5.0Fair- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
The customer service was absolutely fantastic I can't fault the customer service both at the main desk and at the bar. But what upset me was the fact that I had to make my own bed and my floors were never swept or mopped
Stayed in April 2025
-
Reviewed: April 4, 2025
Tile
New Zealand1 review6.0“Good stay apart from the brother head shower”- • Leisure trip
- • Family with young children
- • Deluxe Room with Private Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Head shower was broken
Very yummy breakfast, friendly staff
Stayed in April 2025
-
Reviewed: March 24, 2025
Aleki
New Zealand2 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Deluxe Room with Private Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
Our room was not meeting our needs but smells aswell. The air conditioner was not working at all. But thank God they move us to another room.
Like the location and the view
Stayed in March 2025
-
Reviewed: March 24, 2025
Ah
New Zealand1 review1 helpful vote5.0Fair- • Family with young children
- • Deluxe Room with Private Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
To be honest, I know this is survey so just a little bit to help our hotel. We need toilet brush, we need hand wash, too many ant inside the room, and curtains we need something that you can't see from the outside. And also sheet need to be clean. Thanks
Stayed in March 2025
-
Reviewed: February 24, 2025
Monika
Australia3 Reviews1 helpful vote5.0“Would not recommend to family with small children”- • Leisure trip
- • Family with young children
- • Deluxe Room with Private Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Cleanliness My baby was sick and the hotel couldn’t give me clean sheet in the afternoon as there manager takes the key home for the sheets, so we slept on dirty sheets until next morning
Close to town
Stayed in January 2025
-
Reviewed: February 11, 2025
Phredy
Australia3 Reviews1 helpful vote7.0“It was a nice spot just a few things that needed to be looked at for future visitors”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The swimming pool needs a clean and tiles need fixing my son cut his foot on broken tiles inside the pool. Sheets needed cleaning and bathroom could be much cleaner but it was manageable.
The location it was close to the city and the staff were very friendly
Stayed in February 2025
-
Reviewed: January 17, 2025
Jo
New Zealand5 Reviews4 helpful votes5.0“A place to sleep ... when you can drown out the noise”- • Leisure trip
- • Family with young children
- • Deluxe Room with Private Balcony
- • Stayed 15 nights
Information provided at check in, was different to what actually happened, e.g., cleaning, towels, wifi password. After receiving multiple emails about high speed wifi, it certainly was hit and miss if you could access wifi. Food was terrible, breakfast was not something we looked forward to. Desk staff are selective as to who they assist - my husband ended up being the errand runner as he got results! It's a shame that the rude signage around the place does not include noise levels after a certain time. One night a 'church' group were yahooing up and down the hallway at 11.30pm, slamming doors, laughing and talking loudly - so much for respect thy neighbour! The car park could do with some lines to help guide those unable to park properly.
We had stayed here 10 years ago which is why we returned. The cleaner was great. Room comfortable. Pool was cleaned during stay and you could see the bottom of the pool! (Couldn't on arrival). Location is perfect. So much potential to be a go to place to stay but very dated.
Stayed in January 2025
-
Reviewed: January 14, 2025
Helen
New Zealand1 review2 helpful votes7.0“It will be nice if there was a microwave in the room”- • Leisure trip
- • Family with young children
- • Deluxe Room with Private Balcony
- • Stayed 9 nights
- • Submitted from a mobile device
Our air con was linking we did tell to fix but it wasn’t fix properly. Wet floor not nice.
We only had breakfast once it wasn’t that nice. But location to good close to town.
Stayed in January 2025
-
Reviewed: January 14, 2025
Tinoi
Australia3 Reviews5.0Fair- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
- the breakfast buffet
- the location
Stayed in January 2025
-
Reviewed: January 13, 2025
Denise
New Zealand4 Reviews1 helpful vote5.0Fair- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The smell were our rooms were from rubbish cleaning the pool tiles were chipped about 70% around a real mess definitely not the picture they advertised food was ok but to long a wait an warm not hot
Staff
Stayed in December 2024
-
Reviewed: December 28, 2024
Levi
Australia1 review5.0“Generally it is ok.”- • Leisure trip
- • Family with young children
- • Deluxe Room with Private Balcony
- • Stayed 10 nights
- • Submitted from a mobile device
Swimming pool was green. Room service was not good. Parking was poor.
Good location
Stayed in December 2024
-
Reviewed: December 21, 2024
Leeanne
New Zealand1 review7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Room with Private Balcony
- • Stayed 7 nights
- • Submitted from a mobile device
It would've been great if the room had a microwave
the staff very friendly and helpful, the food was great, location was awesome as it was close to town, my daughter loved the pool, overall it was great.
Stayed in December 2024
-
Reviewed: December 16, 2024
Agnes
New Zealand7 Reviews4 helpful votes7.0“Affordable accomodation in Apia”- • Leisure trip
- • Family with young children
- • Deluxe Room with Private Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
don’t expect 5 star accomodation- property is outdated and needs some TLC
Although property is outdated- we enjoyed the pool, aircon and location.
Stayed in December 2024
-
Reviewed: December 11, 2024
Maranina
Australia3 Reviews6.0Pleasant- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Internet wasn't working so no WiFi. Walls are very thin so was woken a few times by the couple in the next room.
Good food, beautiful upstairs lounge area with excellent sea breezes.
Stayed in November 2024
-
Reviewed: December 10, 2024
Moala
New Zealand1 review7.0“We only used the pool once during our 19 days stay as it was quite dirty…we couldn’t connect to the wifi at all.. bathro”- • Couple
- • Deluxe Room with Private Balcony
- • Stayed 18 nights
- • Submitted from a mobile device
The pool was very dirty and old tiles coming off one of the kids cut her leg from a broken tile wasn’t a big one but something that could be avoided if the tiles weren’t coming off. Room shower was average could do with a new wallpaper or repaint the bathroom walls its was quite old and stained. Otherwise we enjoyed our stay. Faafetai lava
Love that we had our own privacy and no one bothered us the staff were very friendly awesome service
Stayed in December 2024
-
Reviewed: November 20, 2024
Mark
New Zealand2 Reviews1 helpful vote5.0“I felt that the general lack of standard for a resort needs to be addressed”- • Leisure trip
- • Group
- • Deluxe Room with Private Balcony
- • Stayed 6 nights
Lack of room care and general cleanliness. Also the pool needed more attention towels and bedding were not up to standard, and the rooms had ants issues
The bar staff were awesome Also, Abbey had great comms with us throughout
Stayed in November 2024
-
Reviewed: November 14, 2024
Elmer
American Samoa1 review5.0Fair- • Family with young children
- • Deluxe Room with Private Balcony
- • Stayed 5 nights
- • Submitted from a mobile device
Very clean. stuff people excellent keep the good work...
Stayed in November 2024
-
Reviewed: November 13, 2024
Rosemary
Australia23 Reviews4 helpful votes6.0“Can easily be made into a good place to stay”- • Business trip
- • Couple
- • Deluxe Room with Private Balcony
- • Stayed 11 nights
It appears that the standard of cleanliness is a little blaise and needs to be improved all around as swimming pool was not clean enough to swim in - please get the cleaner proper equipment to clean the bottom of the pool - tissues and other stuff at the bottom - 4 days of long weekend no cleaning. It was frustrating as really wanted to have a swim but with numerous swimmers it was a little dodgy to swim. This and the general cleaning can be improved very easily. Leaking tap which ran over the floor and maintenance had no idea on fixing it - needs training.
Good room and cleaner did her best once we showed what she must do - possibly needs training - she worked hard and with direction will be very capable
Stayed in November 2024
Guests also reviewed these properties:
-
VIP Apartments SofiaSofia, Bulgaria
-
Hotel KassarosMetsovo, Greece
-
Hotel Focus Centrum KonferencyjneLublin, Poland
-
Best Western John Jay InnCalexico, US
-
Paradise Holiday ApartmentsLakes Entrance, Australia
-
SuiteOaks ApartmentPetaluma, US
-
Apartment Exclusive GoricaDubrovnik, Croatia
-
No 2 BroadgateBarnstaple, UK
