Position of our room - upstairs above kitchen Noise NO hot or warm water in shower for 10 days Had to ask for room service - when we did took 36hours and asking again to get service Food was terrible

Liked the view from downstairs bar Bus driver was lovely to and from airport

Stayed in January 2023

I didn't like the facilities in the room. No spoons, no knives, no forks, no plates, no glasses for water. Cups are too small, no microwave. The kettle is too old and brown inside, its not safe to use. I have to go and get a spoon and glasses from the kitchen. But they didn't have any clean one, so they washed the dirty ones that was on the sink and give it to me. The billows are so soft, it makes my neck sore. I went and asked for a broom so I can clean up our own room. There were still rubbish under the bed from the previous guest.

I like the size of our room, nice and big. The swimming pool is the bonus. I like the breakfast too. Everyone that works in the hotel are amazing, even the security guys are so nice, especially the guy that works on Tuesday night the 10/01/23, he's amazing. The bar is nice, can't even hear the music from inside our room. The location is perfect.

Stayed in January 2023

The room I paid for was given to someone else. Then they moved me to a single room which was dirty. After asking them to review my booking they moved me to another room where the air con wasn't working and had to wait for someone to fix it. I certainly will never stay there again. Upon checking out I was presented with a $120 tala bill for food and drinks that I never ordered. Absolutely disappointing and disgusted with their service. Not even worth half a star review 😡

Stayed in January 2023

Bed was very uncomfortable; squeaky noise all the time. Mosquitoes and cockroaches and also worms crawling on the floor. Never change the bath towels; always had to ask; they said they won't change them unless you throw them on the floor. Bath towels are very old and too small too; good for a five-year-old only. Only one chair but 2 of us. Didn't change our bedsheets until I asked them to. Found our room unlocked after they cleaned it the other day but when I complained, their response was, "nothing was ever got stolen from this hotel before so you should not worry about it" the cleaner supervisor later apologized after we checked out and going to another hotel for the rest of our trip. I asked to see the manager and meeting was arranged for the following day but she never turned up after waiting for almost 2 hours then I had to leave; so I never met with her at all; very poor service and I would not recommend this hotel to anyone else. It was our first and last time too.

Aircon only.

Stayed in December 2022

unclean, shower really really needs to be looked into. I’ve stayed at Millenia before and it’s always terrible water pressure. To the extent that i couldn’t wash my hair (basic human needs). you guys need to fix the showers ASAP!!!

staff always friendly and nice at the bar

Stayed in December 2022

Everything the price they have on there website doesn’t match with the price they charge us at the hotel. Also we have to pay for key before we check in

We didn’t like our stayed at Millena it was unsafe as the locker of the room was not safe and we experienced drunk people walked in our room and scared us.

Stayed in December 2022

Our room was spacious and close to the pool. Staff were pleasant and always helpfull with our needs. Thank you for making our stay in Samoa a pleasant one.

Stayed in December 2022

the hotel wasn’t at all what’s was described in reviews… on arrival we where put into a room we didn’t book… it was an old type village an very run down… the bedsheets where dirty with food on them and when asked to be changed they where changed with sheets with period blood on them… some staff were rude… there was also a mix up with payments on our rooms… staff there need to be better trained… we also had cleaners come into our room an remove a bed when we left an they didn’t let us know…

some staff were amazing..

Stayed in December 2022

everything was wrong with this place- we checked out within 3 hours of checking in, I refused to sleep there- but we paid for 2 days and booking.com never replied, nor did the motel- no one refunded our money.

all is dated, pool is chipping and not well maintained, rooms are old, basic, not worth money

Stayed in December 2022

Late night noise

Closer excess to town and shopping

Stayed in December 2022

n/a

location, clean

Stayed in November 2022

nothing

hospitality

Stayed in November 2022

Can't really think of anything to be honest

Staff were very accomadating and service was excellent. Nothing was too hard for them to follow thru with.

Stayed in November 2022

Nothing

Awesome

Stayed in November 2022

I last visited in 2018 and had such a lovely stay then that I was keen to come back. And it didn't disappoint! Le Vasa is such a beautiful place to stay with a gorgeous setting, super friendly staff, great food and lovely accommodation. I will definitely be back!

Stayed in November 2022

Felt kind of looked down on by staff. Being Samoan from NZ we were treated 2nd class. They smiled and accommodated the foreigners more then us samoans who live overseas. Attitude towards foreigners should be equal to us overseas samoans. Need to smile more, be more proactive towards all guests

Location perfect right in the city. Stone throw away from everyrhing.

Stayed in November 2022

The enviorment and the staff. They even accomindate us on what we needed. The view, the bar and music.

Stayed in November 2022

location and pool

Stayed in September 2022

N/A - the hotel and staff and we’re amazing.

The staff were very friendly and were always helpful. The location is amazing and is the reason why we chose this hotel. It was close to everywhere we needed to be including going out to the villages.

Stayed in October 2022

would stay again. staff were awesome.

Stayed in October 2022

Is quite a center of local activity; so very noisy - wasn't a huge deal....but parties went on all night.....so if you are looking for quiet this is not the place for you.

Great location for a day or so exploring Apia; great pool and breakfasts.

Stayed in October 2022

nil

my second time there will definitely go back excellent service with exceptional staff

Stayed in October 2022

Everything. Not worth booking this hotel. Our room wasn't clean and we were given very old towels which I refused to use. No milk, no rubbish bin, no sea veiw. The hotel don't cater for people staying there. I would never recommend this place neither will I use it again.

Nothing

Stayed in October 2022

Breakfast was gross. Couldn't even get table water, you had to pay for water. Our air-conditioning leaked for three of the four nights there, they said someone would fix it but didnt, they left raggedy towels in our room to soak up the water on the floor. The iron provided to us burnt our clothes. The staff were fine but housekeeping didn't replace our bins even after we asked. The towels were weathered. The air-conditioner was old and barely kept room cold. The beds were very stiff and no blankets provided only a top sheet. No extra pillows provided. No hair-dryer.

Location is nice.

Stayed in September 2022