Plot 37, Waterglen, 2999 Rustenburg, South Africa
#14 of 20 hotels in Rustenburg
Guests' ChoiceBased on 1346 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.3
Facilities
7.8
Staff
8.8
Value for money
8.0
Free Wifi
7.8
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End of dialog contentReviewed: April 16, 2024
Portia
South Africathe bulbs are flickering
breakfast was perfect, service brilliant.
Stayed in April 2024
Reviewed: April 13, 2024
Khumalo
South AfricaGreat
Stayed in April 2024
Reviewed: April 11, 2024
Analicia
South AfricaN/a
The place was serene and quiet. Absolutely stunning. The staff was friendly and very quick to assist.
Stayed in April 2024
Reviewed: April 11, 2024
Boipelo
South AfricaThe fittings. But they are not bad. But the doors jam.
The green areas. The pool. It’s secluded
Stayed in March 2024
Reviewed: April 9, 2024
Molefe
South AfricaI was disappointed by the tv at our room.It was too small and the channels were boring.
The breakfast was fantastic ,the staff was very friendly and I loved their services.
Stayed in April 2024
Reviewed: April 9, 2024
Lebogang
South AfricaOutside the room was not kept clean. I had to ask for the staff to clean but again due to the trees amd the aircon water outlet, it keeps getting dirty equally fast. And then the many monkeys that took the joy out of my trip. Had a confrontation with them on the first day amd that made my partner not to want to go to the pool area or sit outside to get the morning or sunset feel.
Everything was great from location to facility and to the room. Very welcoming staff and the kitchen was on point. The food was really nice, from breakfast to dinner. The bar tender also did our stay great justice.
Stayed in March 2024
Reviewed: April 8, 2024
Lekgomethe
BotswanaI did not have breakfast, but the dinner was excellent.
Stayed in March 2024
Reviewed: April 5, 2024
Elizabeth
South AfricaThe surroundings of the hotel, the pools, the picnic area and the garden was superb. There were a lot of places where we could take nice pictures. The security officers at the gate were nice and did not give us any problem.
We did not eat breakfast at the hotel, therefore I will not comment on it. The stay was well. We were not restricted to the arrival time back to the hotel after we went out, although we did not arrive very late in the night after our adventures.
Stayed in April 2024
Reviewed: April 2, 2024
Bobie
South Africaservice
service was good
Stayed in March 2024
Reviewed: April 2, 2024
Monique
South AfricaOnly swimming pools. Pools need leaf catchers. Will also suggest perhaps a few other options to keep the boredom at bay like a chess area or pool table etc.
Restaurant was fabulous. Food was really good. Better than expected. Staff were very friendly and accomodating. We enjoyed the walks through the beautiful gardens.
Stayed in March 2024
Reviewed: April 2, 2024
Olga
South Africadid not provide enough towels
Location and breakfast
Stayed in April 2024
Reviewed: April 1, 2024
Mashudu
South AfricaThe small patio outside the room was not clean sometimes. We couldn't really sit there. The other areas around the facilities are also not cleaned but they are so beautiful. It could be nice if the breakfast could vary, not the same thing for 3 days. Our shower door couldn't close properly, and the water takes long to drain while showering.
The staff was very friendly and helpful as they suggested activities for us which we absolutely loved. I loved the room we had. The bed was big and comfortable, and the pillows were big. They could improve on the maintenance of the entire garden and facilities as they have beautiful facilities and a garden that just need a little more love
Stayed in March 2024
Reviewed: April 1, 2024
Moses
South AfricaThe hot water during showering. Going warm and cold from time to time
Wifi and staff
Stayed in March 2024
Reviewed: March 28, 2024
Tinkies
South AfricaOnly issue i had was upon checking in other than that everything was perfect . Barry, Tenaka, Ettiene and our allocated cleaner rocked
I must say i enjoyed our allocated room, it was private . loved the menu and the pricing - 4 stars for the chef the natural beauty of the place. every morning you were greeted with monkeys or a peacock The upkeep of the place was another 4 stars
Stayed in January 2024
Reviewed: March 28, 2024
Takalani
South Africano fast
no breakfast
Stayed in February 2024
Reviewed: March 26, 2024
Luthando
South AfricaThe main bed room did not have a curtain.
Breakfast was good and the environment. The staff members were friendly.
Stayed in March 2024
Reviewed: March 25, 2024
Boipelo
South AfricaThe doors were always a struggle to open. The odd sizes for the entrance and parking areas.
I liked it’s seclusion
Stayed in March 2024
Reviewed: March 22, 2024
Didintle
South AfricaNext time I would make sure we book for a room with a bath tub and a shower not a shower only.
The outdoor area ,the serenity that the place brings with a touch of nature and countless pools really did it for us 😀
Stayed in March 2024
Reviewed: March 18, 2024
Motlhamme
South AfricaN/A
Every thing was perfect
Stayed in March 2024
Reviewed: February 24, 2024
Stephen
South AfricaReaturant is amazing thank you guys for making the evening fantastic and the food was out of this world .
Had a blast thank you to all the stuff ..
Stayed in January 2024
Reviewed: February 22, 2024
Mbavhalelo
South AfricaBreakfast was Ok, location was good, staff was very friendly.
Stayed in February 2024
Reviewed: February 21, 2024
Molatlhegi
South AfricaNone
Safety in the premises from the security gate. Strong WiFi connection. Cleanliness Quite environment Friendly stuff
Stayed in February 2024
Reviewed: February 19, 2024
Lucia
South AfricaThe noise while we are sleeping.
Pool area and breakfast
Stayed in February 2024
Reviewed: February 19, 2024
Janet
South AfricaI so glad it had air conditioning. It was so hot the day we were there.
Stayed in February 2024
Reviewed: February 19, 2024
Charity
South AfricaI loved everything, service provided by staff was awesome.... My partner and I had a lovely weekend over there..... We would gladly say we wanna come back again next time we have free spare time.
Stayed in February 2024
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