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  5. Reviews of Bergsig Casa Guest House

Reviews of Bergsig Casa Guest House

789 Oosterzee Street, 7530 Cape Town, South Africa

#373 of 519 B&Bs and inns in Cape Town

Guests' Choice

Review Score

Based on 18 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    7.3

  • Staff

    9.1

  • Value for money

    8.0

  • Free Wifi

    9.2

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Showing 1 - 18

  • Reviewed: November 26, 2024

    7.0
    Overall I enjoyed my stay and the owner/staff was always very helpful.
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 4 nights

    Having noted the owner's responses to some of the earlier reviews on this platform, I am considering them in writing the following points: - The inside of the building is not 5-star but they are still renovating (seems to be taking longer than reported here on this platform). However, the room had all the basics - a very clean toilet, a shower (could make more effort in scrubbing it) and clean linen and towels. Also a small bar fridge, a cup, tea and coffee and a kettle. Since it is a self-catering unit they could provide cutlery and a plate and/or bowl; not sure if these are stocked in their kitchen (it could be their private kitchen though as they don't cater food at all). Perhaps a heads-up to bring your own might help. - To improve on: owner/staff could be more professionally presented to welcome guests; Struggled to navigate the TV remote so reception had to assist (wasn't shown when arriving). Could not unlock the front door with the key given (the lady herself could but I could not, so ease of access was a problem). One of the two remotes gave up the ghost so we had one remote to work with - I went out early mornings for a run, and would return late from my conference and visiting friends, so this was an inconvenience. Although the lady did not mind me calling her up at whatever time, she was very helpful. The first stream of water from the tap in the room is brown so you have to wait for clear water to come through; I was reassured it's safe for drinking but did not want to risk it being there for a conference. - Room service is not a given, so you have to request this. Had to request after day 3 as the towels were not fresh anymore and the rubbish bin was filled to the trim, attracting a cockroach. Cleaning out rubbish timeously might help mitigate this.

    Location is good, good security. Remote-controlled gate that is strictly kept closed from late afternoon onward. Never felt unsafe but always vigilant after exiting the property. The entrance door is kept locked, and you can lock up your own room. Surrounding neighbourhood is clean and the building on the outside is well-kept. Rooms are standardly proofed for sound, and it was a peaceful stay overall. I stayed during the week. To note is the owner/manager staying on the property on the ground floor (didn't bother me), and considering clients' needs this is probably a good thing (see below). A TV with Netflix available for entertainment and the wifi connection is good.

    Stayed in November 2024

  • Reviewed: February 9, 2024

    7.0
    Clean, good value for money, friendly staff and perfect location
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Bath
    • Stayed 1 night

    Only one communal fridge and kettle for upstairs guests. Condition of room needs some attention, although understandable as new owners still working at it.

    Unfortunately had too leave too early for breakfast. Room was clean, staff exceptional. Perfect location for our purpose(Doctors visit). Overall very good value for the money.

    Stayed in February 2024

  • Reviewed: March 9, 2025

    2.0
    Worst holiday accomodation
    • Leisure trip
    • Family with young children
    • Family Room with Shower
    • Stayed 5 nights
    • Submitted from a mobile device

    Online pictures very deceiving form what’s actually on site. Lounge and dining area very dusty. Three towels and cups provided in a 4 sleeper unit. Drywall separates the neighbouring rooms so felt very unsafe, although we did not have any incidents. We did not have a relaxed stay. No safe in room to safeguard valuables. Bathroom was not soundproof from the bedroom. Bathroom ventilation was provided by a picture frame opening at the upper part of the bathroom “wall”.

    amazing view of the mountain. Easy access onto N1 freeway and 20 minute drive into City Centre. On a quiet road with not much traffic

    Stayed in February 2025

  • Reviewed: February 3, 2025

    5.0
    The facility can be improved and only that time I can book again. It can accommodate my family. All we ask is the renova
    • Leisure trip
    • Group
    • Family Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    The facility need a serious improvement and the old furniture to be removed as they are old and not nice. The facility needs to spring clean because due to old furniture, we saw some cockroaches in the bath room and in the bedroom.

    The facility is at the quiet place

    Stayed in February 2025

  • Reviewed: December 14, 2024

    10
    This place is good for family ,hence it has open space, nice bathrooms with bath & shower
    • Leisure trip
    • Couple
    • Family Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    The bar fridge is over freezing and spoiling the fruits.

    It has an open space to accommodate everyone especially the kids. It is very safe and comfortable. I really liked it wish to come back again.

    Stayed in December 2024

  • Reviewed: December 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There's only one tenant that's an issue his been there for months now but is a bit rude, especially to the staff for no reason at all.

    It was comfortable second time I am going there and me personally, I'd go again the staff is very kind and there's not much noise at all it's very quiet is what I'm trying to say and I slept like a baby.

    Stayed in December 2024

  • Reviewed: April 22, 2024

    3.0
    It wasn't a pleasant stay.
    • Leisure trip
    • Family with young children
    • Family Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    My mother and I stayed in room 6 which was upstairs. The headboard was very dusty. The shower did not drain the water well and it was flooding. One of the rules was no smoking inside but you could smell a burning cigarette in the hallway. The hosts stay in the same building downstairs and we were not informed that they have a dog until we arrived on the day during check in. The rooms aren't sound proof as the walls are of prefab material so we were not comfortable with increasing volume while watching TV and we could hear the people next door to our room. The pictures are deceiving. We could have extended our stay as we were going to be in Cpt for a week but we were not happy with the condition of the place.

    The staff was kind and the area is safe.

    Stayed in April 2024

  • Reviewed: February 23, 2024

    10
    Exceptional
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    We received such a warm welcome when we arrived, it was as if we had known everyone for ages. What a lovely, warm and friendly atmosphere. Our room and bathroom was beautiful, clean and spacious. Many thanks to all for making our stay an unforgettable experience. We WILL be visiting again when ever in Cape Town.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Family Room with Bath
    • Stayed 4 nights
    • Submitted from a mobile device

    Poor ventilation Facilities not hygienic Infested with cockroaches Cannot move to and from facilities freely as the door and security gates remains locked at all times

    Central for traveling

    Stayed in February 2024

  • Reviewed: February 8, 2024

    2.0
    Really not a great place
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Everything else

    It was available

    Stayed in February 2024

  • Reviewed: February 13, 2025

    8.0
    Very Good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: February 13, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: December 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: October 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: September 25, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Family Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

Showing 1 - 18

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