Reviews of Mirabelle Guesthouse
67 Reservoir Street, 7690 Franschhoek, South Africa
#40 of 64 B&Bs and inns in Franschhoek
Guests' ChoiceReview Score
Based on 158 B&B reviews
9.0Score breakdown
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Cleanliness
9.7
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Comfort
9.6
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Location
8.7
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Facilities
9.6
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Staff
9.5
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Value for money
9.1
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Free Wifi
9.0
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Reviewed: November 27, 2022
Carmelita
South Africa34 Reviews1 helpful vote9.0“Night away in Franschhoek”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Excellent service. Staff went the extra mile throughout our stay
Stayed in November 2022
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Reviewed: November 12, 2022
Rogerio
Germany26 Reviews10“Great stay”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
.
very friendly staff, spacious room and bath
Stayed in November 2022
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Reviewed: November 7, 2022
Mullerie
South Africa8 Reviews1 helpful vote9.0“I stayed one night and it was a wonderfully restful night”- • Business trip
- • Solo traveler
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
liked it
Beautiful old house with lovely garden features.
Stayed in November 2022
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Reviewed: November 4, 2022
Cathy
South Africa24 Reviews5 helpful votes9.0“Cute hidden gem with the best staff and super central.”- • Leisure trip
- • Travelers with friends
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Well equipped and spacious room with everything you need! The friendliest staff out there. We stayed in Room 1 which is outside the main house and is such a beautiful suite. Pics don’t do it justice.
Stayed in October 2022
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Reviewed: October 2, 2022
Tina
South Africa35 Reviews5 helpful votes9.0“Beautiful and comfortable”- • Leisure trip
- • Group
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
beautiful property and very hospital host and staff
Stayed in October 2022
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Reviewed: September 12, 2022
Craig
South Africa1 review10Exceptional- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 1 night
nothing
The location was in good place
Stayed in September 2022
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Reviewed: September 5, 2022
Sabien
Netherlands1 review10“Amazing!!”- • Business trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
I have nothing to complain.
Had an amazing stay at Mirabelle. The accomadation was very comfortable, friendly staff and a tasty breakfast. Would highly recommed it!!
Stayed in August 2022
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Reviewed: August 25, 2022
Weidemanp
South Africa10 Reviews1 helpful vote10“Amazing Stay at Mirabelle”- • Business trip
- • Solo traveler
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Wow, what a amazing stay. Elmarie is so welcoming and friendly nothing was to much for her during our stay… will be back…
Stayed in August 2022
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Reviewed: February 28, 2025
Jane
United Kingdom111 Reviews16 helpful votes7.0“Lovely setting close to Franschhoek.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Noisy staff! No sign of any management.
Beautiful setting in lovely garden.
Stayed in February 2025
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Reviewed: November 4, 2024
Romy
South Africa1 review7.0“Comfortable. Water was not replenished in the fridge . And we had to ask for face cloths on second day as they were not”- • Leisure trip
- • Couple
- • King Suite with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
No ash trays! Even a cigarette in a remote corner was prohibitive.
Best part was the pool 👌
Stayed in November 2024
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Reviewed: May 20, 2024
Loubser
South Africa2 Reviews1 helpful vote6.0“Fair”- • Business trip
- • Couple
- • Superior King Room
- • Stayed 1 night
The breakfast was very poorly served. We arrived to find no fruit left, and we were told there is no more fruit. No bowls for yoghurt, no serviettes on the table, our breakfast arrived but the toast arrived halfway through the meal. We had to ask for milk for our coffee, other guests had to get up and go to the kitchen to ask for what they wanted. Three members of staff were laughing and talking loudly in the kitchen, and not looking after the guests. The breakfast was good, but not hot. Although we had a lovely room, it was close to the kitchen so we woke up early to a very strong smell of bacon frying. If you don't eat bacon, it is not pleasant at all. Disappointed in the way the staff handled the breakfast service.
It is a lovely guesthouse and conveniently located near town, it has lovely views of the mountain.
Stayed in May 2024
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Reviewed: February 6, 2024
Lara
United Kingdom6 Reviews7.0“Nice but won’t be back due to air con issue and no response”- • Leisure trip
- • Group
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
I had 5 rooms booked the night before my wedding with my bridal party. One of the 5 rooms the air conditioning was on but not cooling down the room. The room was so hot that the ladies had to stay in my room with me (on the sofa). I contacted the owner asking for a refund and nothing. Shame as the rest of the stay was nice.
Clean rooms and very friendly staff.
Stayed in February 2024
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Reviewed: April 21, 2023
Sven
Germany21 Reviews4 helpful votes7.0“friendly staff and close to town. ok deal for money”- • Leisure trip
- • Group
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
- rooms (parts) could have been cleaner - old house = hearing people walking above (loud)
- staff friendly and helpful - very nice breakfast selection (especially muffins & omelette & Joghurt) - location area felt safe and was close to town (10min walk)
Stayed in April 2023
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Reviewed: March 9, 2023
Sarah
United Kingdom12 Reviews1 helpful vote6.0“comfortable and accessible location to all amenities”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
the building work taking place next door prevented peace and quiet whilst sat outside
clean and spacious room the host Elmarie was wonderful - so helpful and courteous
Stayed in March 2023
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Reviewed: March 2, 2023
Jonny
United Kingdom124 Reviews13 helpful votes6.0“chap but on a building site”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
it’s basically adjoining a building site so noisy at the pool and builders walking by and looking at you. no notice from property this was the case. room is dusty and needs a deep clean
big spacious room, lovely breakfast and nice staff
Stayed in March 2023
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Reviewed: February 21, 2023
Scriba
South Africa6 Reviews7.0Good- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
location, clean, pool, comfortable
Stayed in January 2023
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Reviewed: February 17, 2023
Debs
United Kingdom5 Reviews6.0“comfortable, great , welcoming service. . good oid facilities, clean and well furnished . unfortunately the building w”- • Leisure trip
- • Travelers with friends
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
new building in the garden obscuring the view . workers on site , lack of privacy, noise from building site. deceiving photos !
clean , good standard , well appointed, comfortable, old cottage thatched building , traditional feel fabulous breakfast with first class , friendly service.
Stayed in February 2023
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Reviewed: January 22, 2023
David
United Kingdom3 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 3 nights
- • Submitted from a mobile device
They are building 5 additional rooms on the site. It looms over the property and the constant building noise (Monday-Friday until about 4pm) really spoilt my time there. I feel they should pre warn you about this. The load shedding can’t be helped but they could have a generator. They brochure says that wifi is available at all times, but it is not. It is an older building and does creak a lot. Housekeeping was somewhat odd: i left my towels on the shower floor as instructed as I wanted them replaced but the staff thought because they were folded that I was just happy with re using them. The location is a fair distance from the main area and in the dark is I feel too far to walk. Without a car, I would not stay here.
Female staff were all lovely, especially Elmarie (sp?).The Male Manager (Peter) seemed completely disinterested in the guests. He just seemed to bark orders at various people around the site. I understand he oversees several properties in the area. Room (suite 1) was large, clean and comfortable though quite dark. Breakfast is vast so don’t order too much. Pool area is very pleasant though spoilt by the building work noise. I did get a very reasonable price on booking.com so it sis offer value for money.
Stayed in January 2023
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Reviewed: September 29, 2022
Dylan
South Africa1 review1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
It didn't feel like it quite lived up to the price, I paid nearly 2000 for a room that didn't feel very private and for a door that didn't unlock, I had to phone the property manager and get him to come through while my fiance froze in the cold. A hotel room would go for less and be a bit more accessible.
The location was nice and central, the food was amazing and the staff were exceptionally sweet and accommodating.
Stayed in September 2022
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Reviewed: March 14, 2025
Gavin
South Africa7 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Suite with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: March 3, 2025
Richard
United Kingdom5 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Suite with Balcony
- • Stayed 4 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: February 25, 2025
Anita
United Kingdom25 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Suite
- • Stayed 2 nights
There are no comments available for this review
Stayed in February 2025
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Reviewed: February 15, 2025
Corrine
Canada5 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Suite with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2025
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Reviewed: February 3, 2025
Keith
United Kingdom20 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Suite with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2025
