Hello no lifts in this hotel .rooms are stunning breakfast not the best

Stayed in April 2025

The place was not looked after properly as the pool was dirty.

The breakfast was basic and lacks variety or lot of options.

Stayed in March 2025

Wi-Fi buffering always

Clean and spacious place

Stayed in March 2025

the whole process is done via Whatsap so I missed the human element

Location was central and close to my meetings, so great

Stayed in February 2025

The hotel can benefit in adding more than two options for breakfast; Or make a breakfast that includes fruit salad. Add sound absorbing panels in the rooms by the roadside.

The breakfast is good. The is staff very friendly and helpful.

Stayed in January 2025

Hotel position is close to William Nicol, now Winnie Mandela drive🤔 so a little noisy. I was in room one away from the road which did help. Staff are pleasant but lack hospitality skills. It's a well priced hotel, quirky rooms with Netflix and YouTube but no local television. Place was empty so it was a bit soulless

Very convenient location

Stayed in February 2025

With breakfast included there were two options. So I ordered one and my spouse ordered the other one. We just tasted each other's breakfast and they were below average. The cold breakfast option kept running out. We had to remind the staff that there were no bowls, glasses, yoghurt had run out or the muesli had finished. Almost as though there isn't a quality control rep. The manager (or maybe one of the heads) was using a torn blazer. It doesn't seem like much but people will judge the book even after the first page if that makes sense. The swimming pool was blue but not exactly clean or clear. The benches by the pool were dirty. Although we weren't experiencing load shedding at the time, the "hotel's" electricity was going haywire with constant power outage. Maybe the inverter was having issues but nothing was mentioned by management. A lot of potential at the "hotel" but there just needs to be better control of the facility and how it's managed. Or perhaps just some form of quality surveyor.

The room was cute (wish it had a longer couch). Good parking area. Staff members were polite. A lot of potential.

Stayed in February 2025

It felt like the establishment was a little unkept. There were still Christmas decorations out at the end of January and the gym that is advertised is in a state and basically unusable.

The staff were friendly and helpful. The room was clean.

Stayed in January 2025

Service, food and proximity

Stayed in January 2025

The room was nice and comfy and clean. Breakfast was sufficient but would expect more fruits, etc, from a 4star. They have late checkouts, which was great

Stayed in January 2025

The breakfast was too basic and the coffe available was Ricoffee… Our room didn’t have a kettle for morning tea and coffee and not user friendly. Aircons are needed in the rooms for the hot summer nights.

Convenient and easy to find

Stayed in November 2024

Breakfast

Entertainment side

Stayed in November 2024

The bed had small budges appearing everytime l woke up

I enjoyed breakfast

Stayed in November 2024

There was a lot of noise, the room didn’t have 2 point plugs to be able to charge our phones and I paid for garden, city and pool view and got - well I don’t know what to call it.

The bed and design of the room.

Stayed in October 2024

The towels were hard. All of them😭. The shower was fitting one person, that was small of me. The toilet door was not closing properly.

The place is in a secured place. I love the way my car where it packed. It was safe parking. The style in the room. I liked it😊

Stayed in October 2024

Breakfast need an improvement

Very clean. Aesthetics ate in point. Close to many activities, malls , clubs

Stayed in September 2024

Arrived for my early requested check in and the rooms weren't ready. Made me wait 30min. Then once ready they sent me to room 20. Which was a box and tiny and not what I ordered. That was a king studio room and I ordered a King deluxe. Only once I asked and complained did they move me but were hoping I'd just accept the smaller room I didn't book. I did have to wait for that room again to be busy. I am happy they did move me aftwe I said something. Just make sure you check what you ordered and get it though. The traffic are very noisy as the hotel is right on William Nicol drive, which is extremely busy. Next morning we went for breakfast and only one person working there. only got seen to after 15 to 20min of sitting and waiting. Service was very slow.

Room was spacious and had everything you need. We stayed in Room 8. Bed was comfy and had a good sleep. The place and setup of hotel is a bit odd and needs a better ambiance. Maybe some background music in the lobby would work and be more welcoming.

Stayed in October 2024

We waited 48 minutes for the Breakfast. And improvements are needed for the kitchen. . . Need to be more professional

Beautiful, place, comfortable. . .

Stayed in October 2024

stairs low water pressure no Dstv

location

Stayed in September 2024

The time it took to get our breakfast was almost 30 min.

The breakfast was well prepared and tasty but it was a little bit skimpy.

Stayed in September 2024

The breakfast was a little cold but took it up with management and it was resolved. Also there are no elevators so the carrying of bags was inconvenient

The location is really quiet and safe. The hotel gives a home feel and is so comfortable with availability of Netflix and also YouTube to give more comfort. An excellent and private place. Breakfast was great as well.

Stayed in September 2024

You can hear cars (not soundproof) from outside and the restaurant has a bad service.

Great service from the hotel staff

Stayed in September 2024

The cushions was a bit hard

Was very good

Stayed in August 2024

The TVs needed setting up and I never got to use mine because we had to keep calling for assistance

Everything was as on the advert,rooms beautiful stylish and modern.

Stayed in August 2024