Craig the tour guide was fantastic the best please give that man a bells. He’s passionate about his work and makes sure the guests get good value for their money

Stayed in June 2024

Network coverage n wi-fi connectivity was so poor. We would access the network when we are dining only.

The breakfast was great. It was delicious. We enjoyed it. The location is far from everything. It’s therapeutic. If one wants to reset, they should come to the place. All the workers from Mpongo are so nice. They have good communication skills.

Stayed in April 2024

I enjoyed the scenic drives to the safari for meals. On Sunday, we encountered elephants along the route. The staff was very helpful and polite. The food served was delicious and filling. I enjoyed the wifi as I could share the wonderful moments with family and friends

Stayed in March 2024

That we booked such a short stay.

We had an excellent game drive and got to see the animals.

Stayed in March 2024

Restaurant service was very slow

Animals

Stayed in February 2024

There was no fridge in the room.

Super clean linen

Stayed in February 2024

Atleast u should add a fridge and a microwave

A place to be when u need to recharge, environment is therapeutic. The staff is welcoming it felt like home away from home, wifi connection is excellent

Stayed in January 2024

Nothing

Everything

Stayed in January 2024

N/A

The peaceful environment, just what I needed. Also loved the no TV in rooms setup. The food was amazing, we loved the fireplace too. Twas so cool to see the animals while having breakfast.

Stayed in December 2023

The friendly staff The great facilities Good gaming experience Food was exquisite

Stayed in December 2023

Nothing

Love the facilities ,beautiful location for relaxing with family . I enjoyed the food 😋.

Stayed in December 2023

Besides the pool use in summer, they could have more entertainment, as in snooker; card games etc, etc. If it rains there is not much to do, other than reading a book.

The breakfast was great, although the service getting the meal was a bit slow. The dinners were great, and the staff very polite and attentive. The layout of the eating area was very good, and the lit fireplace added to the ambiance and warmth of the occasion. The 2 hour game drive was exceptional and the game wardens were very knowledgeable. It would be nice if the game reserve would reintroduce lions to the park. There was a lot of animals to see on the game drive. Our room was very upmarket and well maintained. We intend going back there in a few months time...a wonderful place to just chill and enjoy nature at it's best.

Stayed in October 2023

The only thing I didn't like was the iron burning my skirt.

The place was beautiful and the staff were very friendly, it felt like home.

Stayed in August 2023

They downgraded us from a bungalow as could not provide heating in winter. There was no suggestion of a refund of 700 rand difference in price.

Location and restaurant staff

Stayed in July 2023

Exceptional stay at Mpongo Private Game Reserve. Friendly staff, great breakfast and dinner, our room was above average size with a very comfortable bed. The morning game drive was a 'highlight' with an experienced ranger. We managed to see lots of animals. Highly recommended !

Stayed in July 2023

Stunning and well taken care of Game Reserve

Stayed in June 2023

Nothing

Animals and food

Stayed in May 2023

nothing

supper

Stayed in May 2023

nothing

I love everything about the place

Stayed in May 2023

Nothing really except that I wished the area around the swimming was filled with grass

The place is so lovely great for couples. The stuff was friendly and I enjoy my stay. Looking forward to visit again.

Stayed in March 2023

the staff were amazing , serene grounds, our game driver Daniella went above and beyond ! and the manager was so lovely. the animals roaming around made it special just waking up

Stayed in February 2023

Nothing

The view

Stayed in February 2023

Cleaners didn't clean the Chalet properly. There is no fridge in the room nor hairdryer. Food was very bad, as well as limited options. Only thing we enjoyed eating was the chicken sandwich.

It's very quiet. The Chalet was okay. Waiters and General Manager was very friendly

Stayed in December 2022

In this heat, there's no bar fridge in the room. There's no microwave, no tv, the water was cold, so couldn't take a bath. Room had a mouldy smell. Think the carpet was damp. Toilet floor was wet, seems like there was a leak before we checked in, not sure. For the amount we paid, we had high expectations and unfortunately they weren't met. Couldn't charge my phone, there's no two pin plugs.

The fact that I spent time away from the city, with my better half. Nice and tranquil.

Stayed in December 2022

I lost a blue Markham plastic that had my size 4 airforce sneakers and secret socks.

The pool was warm and nice

Stayed in October 2022