My partner did have food poisoning on the last day of our stay but hard to pin down exactly the root cause of this.

We had a great stay at Kruger Gate. The view from the pool is fabulous and we could see elephants and giraffes passing in the distance. Safaris were well organised be sure to double check your safari booking upon arrival as not all of our pre booked tours were logged on the system however they sorted this quickly. The room was nice, clean and spacious. The A/C worked very well. I didn’t expect the hotel to have as many rooms as it did and there is a small shop/ cafe which is useful. We booked a couple massage and this was also very good value. The food buffet had good choices and the breakfast had a very good selection.

Stayed in October 2024

all Good

Breakfast and Dinner excellent. Staff really friendly and location very good. pool overlooking park was really very relaxing.

Stayed in November 2024

One of the family rooms we were allotted was in the older / non-renovated section, which was rather tacky and needs to be upgraded.

I invited my family for a trip to several places in South Africa. One of the best places we stayed at was the Kruger Gate Hotel. The staff was very pleasant and helpful, the food was excellent, and dinners around the "boma" with a show of African dancing and singing, location fantastic right next to the Paul Kruger gate. The pool with its view to the lake was astounding, with animals coming to drink whilst sipping our cocktails, pool and gym facilities were clean and tidy. Highly recommended. Date of stay: October 2024

Stayed in October 2024

Authentic, big, safe and comfortable

Stayed in October 2024

N/A

Amazing location, the food was fantastic and the staff were very helpful and friendly, made you feel special. We really had a relaxing time with a view from Heaven.

Stayed in October 2024

Nothing

Setting, food and staff were wonderful

Stayed in October 2024

N/a

It’s a great hotel, really clean, the staff is friendly The food is great

Stayed in October 2024

The reception staff were quite rude when arriving at the hotel and they confused the final bill a lot at the end resulting in us having to flag quite a few incorrect charges or lack of charges / tips going to the correct people.

Another amazing trip at the Kruger Gate Hotel! The facilities and location are always incredible! We utilised the spa, which was a absolute treat and the staff were fabulous there. We also went on two safari drives with our range Alex, who I couldn't recommend more highly!! A lovely trip and would definitely recommend to friends and family!

Stayed in September 2024

The buffet dinner was average. But other food was excellent. Moved to a chalet for last night which was very tired.

Accommodation, - executive suite was beautiful had everything we needed, perfect location for safari- hotel safari staff were amazing, spotlessly clean.

Stayed in October 2024

Organisation around safari bookings could be improved: even though we had pre-booked our safari for the first day and had received an email confirmation, the member of staff couldn’t find our booking. Thankfully, there was space and could make a new booking on the day. On our last safari, the safari desk staff gave us the wrong departure time resulting in a rather stressful phone call by the receptionist who was telling us we are holding back the group and that they are all waiting for us. As it turned out a few more people from our group were also given the incorrect departure time. All good in the end but it could certainly have been avoided.

Proximity to Kruger National Park, view of the Sabie River with wildlife roaming freely, exceptional spa treatments, delicious breakfast and dinner, clean and comfortable rooms.

Stayed in October 2024

Location

Stayed in October 2024

There was nothing we didn't like. The only comment we would make is that the hospitality tray in the room was a bit meagre.

Loved the location so close to Kruger Gate entrance allowing for quick entry at opening time. A lovely piece of luxury. The meals were excellent as were the restaurant staff. We were lucky to be able to view elephants from the pool bar area . The laundry service was great - good value and very efficient. The room and bathroom were spacious and well fitted out.

Stayed in October 2024

Can't fault a thing, we've had an excellent stay!

Excellent experience from start to finish! Friendly and helpful staff, clean and comfortable rooms, close to Kruger Gate into the Kruger National Park. The food is outstanding with a wide variety of dishes to choose from, we ate way too much! Loved the packed breakfast boxes that you could order for an early departure into the Kruger. Can't recommend this place enough, will definitely stay here again.

Stayed in October 2024

Nothing, loved everything.

Everything, from the moment you enter the gate you are welcomed by beautiful faces.

Stayed in October 2024

- Lack of coordination between staff at front desk - housekeeping- travel desk. Not sure if this is due to the size of the property. Several reminders made for water but not delivered. On last date, our cab drop to airport was delayed and staff seemed casual about it without informing about it to us. - Lack of variety in buffet dinner (nearly 75% items remain the same on daily basis). Got boring to eat as we were on a 4 night stay.

Large - Resort-ish sort of property. Nicely done up. Very close to the Paul Kruger Gate. Rooms are comfortable.

Stayed in October 2024

N/A

The way they managed to have a gift shop, a coffee shop and restaurant inside and opened after 6PM. You could get what you needed. Additional to that, the way we were so welcomed. The staff is so warm, and it is consistent.

Stayed in October 2024

Fantastic food. Great location. Excellent room.

Stayed in October 2024

The breakfast and dinner were fantastic

Stayed in September 2024

Awesome place directly in front of the Kruger Gate and a perfect start for every safari. The hotel is very nice and all facilities are new and the food and service are excellent! If you prefer a comfortable hotel over a private lodge this is your place to be!

Stayed in September 2024

Nothing

Amazing location with a beautiful view of the park. The staff are extremely kind and helpful. The buffet breakfast and dinner are absolutely next level...insane choice and quality. The room was comfortable. Great facilities....my kids had a great time too.

Stayed in October 2024

Nothing

Everything

Stayed in October 2024

Great location right at the entrance of Kruger National Park. Everything was well organized, including safaris, food/snacks and laundry services. Considered the offered services, I'd say it's good value for money. We arrived by car and did a mix of self-drive and guided safaris, and it turned out to be a good combination to both maximize animal viewings and experience the vastness of the park in a more relaxed way.

Stayed in September 2024

Not necessarily about the property, but minor note about the safari: A little more organization for the pick up would improve getting everyone to there right guide and started quicker. It was a little confusing, but all said and done, Safari was terrific and well done!!

The location was superb being right next to the Kruger gate. Also the property backs up to the natural landscape where we saw elephants, Buffalo, Hippos (while we were there). The food was great considering Breakfast/Dinner are Buffet style. They had lots of options and the food options changed daily. The breakfast packs you get if you’re doing a safari are fuller/larger than expected, offering: (juice, fruit, sandwich, yogurt, crackers, fruit stick, *jerky). There was always a lot of staff around. They were all very pleasant and willing to help you in any way.

Stayed in October 2024

The location was perfect! We really enjoyed how relaxed we felt during our stay. Thank you to the kind staff for making sure we enjoy a clean and safe environment.

Stayed in October 2024

Nothing

Location is brilliant, rooms are brilliant, food ... brilliant and staff even better. Kruger Park is a global phenomenon and the hotel quite simply is the perfect way to see it!

Stayed in October 2024