That rooms are not cleaned Sundays n holidays

Safety and comfortabillity

Stayed in April 2025

Water pump is loud especially during the night

The service was warm and welcoming. Just the water pump is very loud especially at night. But I would definitely come back and would recommend. Vennesa has a very good customer service

Stayed in April 2025

The pool was green

Friendly staff and good setup

Stayed in March 2025

Parking inside premises little to tide

Good

Stayed in March 2025

Everything about the house

Self catering and friendliness flexible management

Stayed in February 2025

Water not warm in the morning

Good

Stayed in March 2025

We were a family of 4 and when i booked i indicated that its 2 adults with 2 kids. But they didn't indicate that they dont have family rooms. So we had to carry the other rooms mattresses ro our room because we cant let our kids sleep far from us.

The stay was comfortable and easy to find

Stayed in January 2025

They didn't tell us where to get an iron and we had to find it by ourselves. We didn't know if we could warm food in the kitchen.

The pool and the peacefulness.

Stayed in January 2025

Maybe there could have been some soap in the bathroom, but that is minor.

No breakfast. The location was slightly difficult to find. The hosts were very kind, helping me to get there, and allowing me to check in a bit late.

Stayed in January 2025

Coffee cup was not washed up. Bedlamp switch has exposed wires.

Stayed in January 2025

n/a

Location was good

Stayed in January 2025

I would appreciate that the bedding (linen) be changed everyday without having to request for linen change. It's very relaxing sleeping in fresh and clean sheets.

I loved the facility and the hospitality offered by the staff. The place was clean and neat. I would recommend it to family members. I would book at the place again should I make my way to Kimberley once again.

Stayed in January 2025

Maybe just mark the parking bays inside the premises, some other residents parked all over.

We’ll set out and owners were friendly, if I return to Kimberley I will definitely stay there again.

Stayed in January 2025

Noisy guests...

Lovely facility... thanks.

Stayed in December 2024

2 people for cleaning b teach them about hospitality n management should do something about d parking n service some food will be nice

Self catering only 1 staff onduty I think she need help or d supervisor should make sho that every thing fine before giving people's rooms.Should make plan vi the parking cause to small people must bother each for going out or in. When u need something there no one to help at night.

Stayed in December 2024

The water is sulfar rich and has a smell. You will need to take drink water.

The rooms were nice and spacious and clean, great comfy beds and we loved a swim after our long drive. It was a great overnight stop before our next day drive.

Stayed in December 2024

1. Hygiene. No hand soap in the bathroom. Toilet not properly cleaned. 2. Noise. Our rooms were located between the garage which makes noise everything a guest comes in. Everyone could park where they want and inconvenience other guests. The owner seems to not care about that because she told us that she bought it like that! 3. Cold water. Saturday and Monday we woke up with no warm water. Had to shower from vacant rooms. Walking around with towels was so uncomfortable 4. Bad attitude. The owner has some nasty attitude. The way she responded to our complaints showed that she simply doesn’t care!

The location

Stayed in April 2025

The first issue is the cleanliness. Upon arriving our room was not cleaned properly. There was feces on the side of the toilet and pee stains on the toilet seat. The room was covered in so much dust that the pedestals and surfaces had a thick layer of dirt on top that was visibly not cleaned. When moving the pedestals to use the plugs there was dirt and dead cockroaches. In the shared kitchen there was a dead insect in the cupboards that clearly indicates that this is not a guest house that is up to standard. The facilities in the guest house are inferior - we were further inconvenienced when there was no hot water in room 1 and 2. When we tried to shower to get ready we were forced to wait for the owner to come and see what the issue was only to find that the geyser was not working for whatever reason. This resulted in us having to ask to use a vacant room to shower and while the owner arranged this, it was too late and unfortunately we were late for our event because of this. On Monday morning again there was no hot water in the units and forced to get ready to head back home, we saw no point in complaining because whatb is the point. The main garage and parking - according to the owner rooms 1 and 2 are standard twin rooms but these rooms are situated in the middle of the main entry where other guests come and go. As a result of this each time guests would open and close the garage, we were subject to an excruciatingly loud noise - no matter the time. So the real truth is these rooms are inferior and not worth the money spent. To add to this is the parking - because of how its set up guests can park their vehicles inside the court area outside rooms 1 and 2 and the kitchen but this also means that guests park each other in and again as a result of this we had to call the owner on the morning to ask her to find the guest who had parked us in. We too had to get woken up by another guest who we had also parked in. Just a nightmare.

Too many issues experienced to offer any compliments about this guest house

Stayed in April 2025

The bed was uncomfortable, and there was no hot water from the shower.

Did not book breakfast

Stayed in March 2025

Nothing

Good

Stayed in March 2025

There was no information broucher in the room

There was no breakfast

Stayed in March 2025

There was nothing I did not like.

The room and bathroom are very spacious, comfortable and modern. There is working wi-fi and aircon conditioner. A full kitchen is available if you wanted to cook. There is a pool and braai area on the property. There is a workspace in your room if you needed to work.

Stayed in February 2025

The water was cold at night even In the morning, we had to take a cold shower, the roller door of the gate was very loud and making noise that disturbed us a lot

Comfy of their beds

Stayed in March 2025

There wasn't any warm water to use

The room set up was excellent and where the place is was situated was very peaceful.

Stayed in March 2025