Bookings dot com do not put in allot of effort communicating the details after making arrangements. Its more like it an automate machine doing the work. No Numbers was supplied to contact to ensure that due to the flight delay i will be late. Luckily on my arrival there was a number on the board

The people and staff are very friendly, and really ensure you to make you feel comfortable and at home. I would recommend friends and family to stay there

Stayed in April 2025

Improve customer service, take long to serve orders

Marvelous, service is not accurate

Stayed in April 2025

I really wish they had a telephone to contact the admin whenever one needs them urgently … the rooms would be extra nice had they had a microwave in them….. the shower would be great if it had an actual door/slide… to avoid water spilling out side of the shower…. The bathroom door is missing which isn’t good for people using the toilet and there are people inside the room

Stayed in April 2025

The stairs

Stayed in February 2025

Service wasn’t great

Beautiful facilities and clean.

Stayed in March 2025

I would have loved a small tour to see the place, I only learned in the morning about the internal breakfast area, bar area and other facilities within the hotel.

The place was perfect and very peaceful. I will visit again

Stayed in March 2025

Battled to get DSTV or Netflix. Maybe I was pressing the incorrect channel's, not a trainsmash thou

Very neat and clean

Stayed in March 2025

Near the beach, lovely modern and everything you need,

Stayed in March 2025

Had to climb 2 flights of stairs to get to the room. It was raining and the steps were wet.

Very comfortable room

Stayed in February 2025

The staff is amazing, loved my room and the food.

Stayed in March 2025

There was no security personnel at the gate

The two double beds in the rooms are perfect and the rooms are big with sufficient space

Stayed in February 2025

Room are nicely decorated but I don’t why all rooms have two double beds

Quiteness and cleanliness but booked room with pool view ddnt see pool

Stayed in February 2025

I went out at night and returned in the ams - I wasn’t aware the gate was manual. So I literally waited for a bit until another guest got out of their car to push the gate. I was so embarrassed

I love where it is located Room was absolutely beautiful, super clean and great value for money. It’s a pity it was one night

Stayed in February 2025

The kitchen space could be a bit bigger

Breakfast and drinks were amazing.

Stayed in February 2025

The hotel is supposed to have a restaurant. Sadly it closed at 4pm and as I did not have a car, I could not get dinner!! It was not possible to get food delivered as neither Uber or other delivery vehicles would travel to the hotel

Stayed in January 2025

Friendly environment

Stayed in January 2025

I did not like the fact that there was no bathroom door on the room. A simple sliding door could work well for privacy. Also, there was no place to hang your wet towels and costumes. The lack of communication when you arrive, we learned as we went... they should tell us everything when we get there about the hotel and surrounds We felt that the advertising for the year end party was false and did not materialize, also no communication Lastly, no generator to the rooms, making it unpleasant when we had no power

The rooms were modern, the quality of linen was excellent. The small touches to the decor was also very nice The bathroom was also newly done The food at the restaurant was really good

Stayed in January 2025

The bathroom doesn't have a door, so you can comfortably sit on your bed and watch your kin use the loo.

The location was good, super friendly staff and comfortable beds and the layout of the room.

Stayed in January 2025

the food at the restaurant wasn’t the best

the rooms are clean and well decorated

Stayed in December 2024

The host is great. Always accommodating. Food is good.

Stayed in November 2024

There was a loud blowing sound coming from outside that woke me up several time during the night

Very modern and nice finishes in the room

Stayed in April 2025

No dustbins were provided, which is a necessity. 1 bed in each room did not duvets on them, just a sheet, when we requested for duvets, only one duvet was given. No floor towels were provided, we had to ask for them. There was one bathing towel missing in the room, which we had to ask for. Towels were thin and bad quality. Hairdryer, and iron had to be requested and were not readily available in the rooms. Lots of noise from 6AM for both the mornings we stayed for. Noise came from other guests screaming in the parking lot, when we informed reception, nothing was done about it. No security at the entrance gate, gate stays open whole day and night. No phones in the rooms to contact reception.

Friendly and helpful staff, clean, neat and newly renovated.

Stayed in April 2025

It is absolutely insecure , n staff do not speak the truth. Staff was totally arrogant if not racist( black staff)

Cleanliness n close to my location

Stayed in April 2025

One aspect that left a negative impression was the restrictive policies surrounding the use of the braai facilities. Specifically, the requirement to purchase braai packs from the restaurant or hotel facilities without considering individual dietary needs or preferences. A more customer-centric approach would be to offer an alternative, such as a fee for using the facilities, rather than a blanket policy that prioritizes hotel sales over guest satisfaction. Additionally, we would like to commend the cleaning staff for their exceptional friendliness and helpfulness. However, we recommend that they be provided with uniforms that clearly identify them as hotel staff. This would enhance the professionalism of their appearance and avoid confusion, as we experienced when a staff member knocked on our door without clear identification. Furthermore, we noticed an inspection hole in the bathroom that was left open, exposing wiring and creating an unprofessional appearance. We strongly recommend that this issue be addressed as soon as possible to maintain a safe and well-maintained environment for guests.

We were pleased with our stay, particularly with the friendly staff. However, we do recommend installing a door on the bathroom to provide guests with greater privacy. On a positive note, the location was convenient, with close proximity to shopping centers and restaurants.

Stayed in March 2025