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Reviews of The Cottage

92 Unie Street, 0300 Rustenburg, South Africa

#40 of 53 B&Bs and inns in Rustenburg

Guests' Choice

Review Score

Based on 192 hotel reviews

6.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.0

  • Location

    7.7

  • Facilities

    6.4

  • Staff

    7.2

  • Value for money

    6.7

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: January 20, 2025

    5.0
    Best staff ever. Thank you Cheryl and Mercy!
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 4 nights

    More organised kitchen with plates etc.

    Although some of the facilities are very basic, we loved the staff. Manageress Cheryl and her team were marvellous and made our stay one of the best we had while travelling around South Africa.

    Stayed in January 2025

  • Reviewed: July 13, 2024

    5.0
    I didn’t like my stay with The Cottage
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room is inside the main house where it’s shared with family that permanently resides there,we would have to knock on the main door to gain entry into the house whenever we came back from where we went. No TV in the room,lights not working in the bedroom. There’s just so much that needs to be fixed

    The location of the property was perfect,it was in a quiet area not too far from cbd.

    Stayed in July 2024

  • Reviewed: July 1, 2024

    5.0
    It was just okay but I doubt I’d go back with those ladies working there.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Plates and utensils were not available in the rooms and we were not provided with gate keys. Going in and out of the place was a hustle. The staff was not friendly at all and when we asked for assistance it seemed like they were not happy to assist. The aircondition could not be warm and we charged our phones far. We showered with cold water on our last day and no one explained anything to us.

    The staff was not friendly at all.

    Stayed in June 2024

  • Reviewed: January 7, 2024

    7.0
    Satisfactory
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking slot must improved

    No breakfast saved , location ws easy to find

    Stayed in January 2024

  • Reviewed: December 16, 2023

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Showers are not up to standard

    Comfy beds

    Stayed in December 2023

  • Reviewed: September 12, 2023

    7.0
    Good. No hassles.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights

    Getting hold of the accommodation before arriving was a nightmare; Left a message which was not returned. called more than three times on different days and the phone was unanswered. Thus failed to make special arrangements with the facility.

    The location is ok. Not far from town.

    Stayed in August 2023

  • Reviewed: July 22, 2023

    5.0
    Need to up grade the noise levels and security
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lower the noise levels. Was very rowdy

    Stayed in July 2023

  • Reviewed: July 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Bed was not comfortable...too hard

    Accommodating and friendly host

    Stayed in May 2023

  • Reviewed: June 26, 2023

    5.0
    the beds where very comfy
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    that the room was given out to someone ells after we booked the room 2 days before

    It was very close to the skool where the boys played rugby

    Stayed in June 2023

  • Reviewed: April 17, 2023

    5.0
    It was ok but my guest’s were not happy at all. They did not like the place.
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My guests complained about them not providing extra blankets for any of them. The poor service. No water bottles, towels, coffee/ tea or sugar.

    Stayed in April 2023

  • Reviewed: March 22, 2023

    7.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 3 nights

    There was only one of each utensils in Kitchen. And we were three people

    Very Quiet area. Very comfortable beds

    Stayed in March 2023

  • Reviewed: March 6, 2023

    7.0
    Good for one night only
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Checking in and checking out was very unclear and awkward. There was no clear indicated parking place when you get inside - needed to be explained. When we left we put the key into a box that was very dirty covered in spider webs. There was no door on the bathroom, just a corner you can't see around. Other people before had left stuff behind that was not cleared out - shower sponge, deoderant bottles. . Under the beds was not cleaned out. We where not given a key to the back door. Was a coffee station in the room but no kettle to make hot water.

    The location suited our needs quite well. Beds where comfy. 2 out of 3 staff members very helpful (the lady who arranged to get the key + the guy who came to give us the WiFi password)

    Stayed in March 2023

  • Reviewed: December 23, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They didn't include sugar in the room only coffee and tea. No plates aswell otherwise it was a good place.

    The location is the best. There was everything we needed.

    Stayed in December 2022

  • Reviewed: November 7, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Poor connection when TV is concerned

    The place was neat n comfortable, the is everything inside including the microwave,iron , fan etc

    Stayed in November 2022

  • Reviewed: October 30, 2022

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was ok, especially for the prize

    Stayed in October 2022

  • Reviewed: March 31, 2025

    1.0
    Bad experience.
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Every thing. They were not prepared for us. We booked a room for 3 and were meet with 2 single beds and a room of the night before bottles.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights

    The place is old and shabby

    Stayed in December 2024

  • Reviewed: January 27, 2025

    2.0
    Very disappointing...
    • Business trip
    • Solo traveler
    • Budget Double Room
    • Stayed 2 nights

    That what is advertised and what you get in reality is not the same. nothing was working correctly IE TV lights and not clean.

    Stayed in January 2025

  • Reviewed: January 11, 2025

    1.0
    Very Poor
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything including the Treatment of The owner

    None Was Good🤦‍♀️

    Stayed in December 2024

  • Reviewed: December 26, 2024

    4.0
    The property is ok fair
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is ok

    More staff needed

    Stayed in December 2024

  • Reviewed: November 12, 2024

    2.0
    Very Poor
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    1. The attic has been turned into a room so there isn't space to move as 45% is taken up by the roof it's even worse when you're taller than 1.55m. 2. The sink is said to be leaking as such tis out of use. The tea & sugar canisters aren't refilled, there's no coffee or milk provided 3. The shower door is loose on the one end & the drain is blocked 🚫, as soon as I started running the water filth started coming out. Upon raising concerns I was told that "the available rooms are too expensive" eventually I was offered an alternative room however it had no bathroom I'd have to use the general bathroom - not so private...I declined, then I was told to only use the bathroom of another room - the ceiling was dripping water, the shower us too small 4. Speakers are placed along the staircase & there individuals watching tv, I could barely hear myself think

    Stayed in November 2024

  • Reviewed: October 7, 2024

    10
    Enjoyed every minute of our stay
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had to pass into other visitor's room before getting into ours.we were not informed.

    We booked for selfcatering..all the equipments were there,we didn't suffer at all..clean house,comfortable beds,everything was excellent♥️♥️♥️friendly and helpful staff..we would go back in a future..

    Stayed in October 2024

  • Reviewed: October 6, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a double booking. And at the last minute, had to find other accomodation. Maybe for the better.

    Stayed in October 2024

  • Reviewed: September 6, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    That they took forever to check us in and the room have fridge and microwave It felt like we were asking for favor no toilet paper or maybe side plates for guests

    Only have one thing good hot water and bathroom clean

    Stayed in September 2024

Showing 1 - 25

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