We never quite managed to get the Jacuzzi to a temperature that was right.. in spite of two visits from maintenance.. probably would be ok if we stayed more than one night or it was turned on for arrival.

Hotel is fantastic especially if you have a days layover before flying to Kruger, as we did and have time to enjoy the facilites. The quality of the rooms are out of this world and very good value for what you pay (though I am comparing to UK prices) The restaurants offer a very good selection of food and are again good value. Would definitely use this hotel again and recommend wholeheartedly to other prospective guests.

Stayed in March 2025

It would have been good if ALL penthouses and rooms had door bells. The number of times other family guests could not be heard knocking when we were in the front room or on the terrace upstairs. A full length mirror in the wardrobe doors would be great PLUS bedside lamp that are isolated from other bright lightings. These are ALL minor things and did not dampen our stay in anyway. Just things that could improve experiences and noted because we were a wedding group of around 60 in the same hotel.

The penthouse we booked exceeded our expectations. The staff were pleasant and always willing to help. Breakfast was excellent and more options than expected.

Stayed in April 2025

There was a rather unpleasant smell in the lifts .... a sort of drainage smell that others noticed too. There was obviously a drainage issue.

Breakfast was excellent, very good choices. Staff were very helpful and attentive. Thank you.

Stayed in March 2025

The music from the restaurant was loud during the night.

The staff were friendly and went the extra mile to make my wife's birthday special.

Stayed in March 2025

I just wish there were more restaurants

Stayed in March 2025

Excellent Staff & fabulous hotel. Amazing taster menu in the restaurant, great Spa and treatments too

Stayed in March 2025

Overall, we had a great stay – the room was clean, staff were friendly, and the location was perfect. However, we had to leave early in the morning (at 06:20), and unfortunately breakfast only started at 06:30. At check-in we were told there were no options, but when I asked at the restaurant, someone mentioned room service could provide something. I even asked if I could pre-order oats to keep in the fridge. However, when I called room service at 05:40h, it turned out nothing was available after all. It would have been great if the information had been consistent, and even a small takeaway bag with a banana and croissant would have made a big difference.

Stayed in March 2025

The Houghton hotel is home. I’ve stayed here a couple of times, from the early days when they opened. And the ball has not been dropped since. From check in till check out. The service is amazing. It is clean.

Stayed in March 2025

Netflix or Streaming Services on all TVs

Beautiful and the stay was perfect

Stayed in February 2025

Nothing

Very nice surprise. I Iam a JHB frequent visitor and never knew about this Hotel. I think they have the best rooms in the market. Very modern and New. Great Gym and Spa. Really felt very conforatble.

Stayed in January 2025

EVERYTHING

Stayed in March 2025

Nothing

Beautiful space

Stayed in March 2025

The bar and the customer service from the serving stuff

I like that the bar was chic and really enjoyed the vibe of the whole set up; the music, the drinks, the food, the decor as well as the treatment by the stuff was top tier! Unfortunately I couldn’t use the facilities to max because everything was booked but I got a pedicure.

Stayed in March 2025

Room facilities

Stayed in February 2025

The only thing that let the hotel down was the quality of the breakfast. It was fine but not the outstanding offering to match theFa ta quality of the hotel

Stayed in March 2025

I love everything

Everything was 10/10. I’m definitely coming back.

Stayed in February 2025

The transport from the Padel court to the hotel

Very clean, the staff is friendly and the attention to detail is superb!

Stayed in February 2025

Couldn’t fault

Clean, stylish and wonderful staff

Stayed in February 2025

Extremely friendly staff, welcoming from the minute we walked on to the minute we left. Our wait staff at the restaurant were amazing and made our experience even more enjoyable. Facilities were 10/10

Stayed in January 2025

Shuttle services are expensive

Lovely friendly staff, really big bedroom with a very comfy bed, good shower and big bath. Food in the restaurant was good too. The outdoor pool area looked nice but sadly it rained for the time we were there. Good indoor pool and steam room though.

Stayed in February 2025

-

Pool

Stayed in February 2025

Nothing

Amazing staff and beautiful venue

Stayed in January 2025

Nothing

Cleanliness

Stayed in February 2025

The only slight disappointment was a bit of a miscommunication regarding a tour we booked to visit the Apartheid Museum in town. We thought we were paying for the return trip there, plus admission, and a tour, however it was just the return shuttle which was a bit of a shame. But no fault of the staff, just poorly explained in the leaflet.

This was by far the best hotel I've ever stayed in. The staff were ALL absolutely lovely, helpful, friendly and attentive. Our room and every single space we visited were all spotless. The breakfast was delicious and the lunch/dinner menus had plenty of variety (although I did order the prawn linguini twice because it was so good). Modern pools, great gym, lovely spa. We will definitely stay here again. It is a short Uber ride away from town, main attractions, and about 20 minutes from the airport. There is underground parking available but we didn't need it. There's a lovely walking track around the golf course. Can't rate this place highly enough.

Stayed in February 2025