Very friendly staff Excellent breakfast Beautiful surroundings Big, clean swimming pool Lovely hot tub 3 friendly dogs on the premises, which we adore Degree of finishing (tiling etc in room) is poor, doesn’t have premium feel Hot tub very loud during the night; perhaps someone could proactively shut them down at 10pm? Refrigerator in room very loud as well

Stayed in April 2025

Our room was very small. I realise I booked the cheaper room but it was exceptionally small. Very comfortable however Service at dinner was exceptionally slow. I know it was Valentine’s Day and busy but with a set and rather expensive menu I would have expected it to be better.

Beautiful location and very clean room Nice pool.

Stayed in February 2025

While the jacuzzi was a lovely touch, on a 32 degree day, it could have been adjusted to a cooler temperature. The bed was very hard and uncomfortable, and everytime I turned or moved, the boxed bed base made an annoying noise.

Staff are very friendly and accommodating.

Stayed in January 2025

The room was poorly laid out with too little storage space. Noisy heat pump for spa which I had to switch off at DB. WC too high for smaller people. Coffee machine too close to floor. No window other than folding doors. Rooms were across public road from main hotel.

Fantastic food. Pool was lovely and restaurant area charming. Staff helpful and professional.

Stayed in December 2024

The fridge and the coffee machine was very noisey especially at night which dis not allow a good night's rest The staff did not inform about the cost for breakfast

Service and views great

Stayed in December 2024

The overall design .although all facilities were there it lack details and design. No secure parking.the shade areas for the car are awkward .The breakfast was minimum and not tasty

The position

Stayed in December 2024

Space limited

Setting

Stayed in November 2024

Uncomfortable beds, cold water

Pleasant welcome from Rita and Ruzaan and a prompt service when asking for assistance .

Stayed in August 2024

Attention needed to furnishings. Only chair in room is broken. Cupboard doors do not work correctly. Wrong TV remote in room. Soild hand towel. Cigarette hole in bed cover. Door screen cracked when pulled down.

Beautiful venue & scenery. Excellent food and attentive staff. Comfortable room & bathroom.

Stayed in August 2024

Dirty jacuzzi, small rooms , poor wifi , echo doesn’t always work

Pet friendly

Stayed in August 2024

Lots of work to bring this place up to 4star standard. Not so sure how long ago that 4 stars was handed. Too many issues to mention in the space here. Call me for detail on what needs attention

Dinner was 💯. Location 💯

Stayed in June 2024

Waiting time for food at dinner was too long (almost 2 hours), but in the end of very good quality. ECO was difficult to communicate with. Bathroom light was non-functional. Very hard mattresses.

Remote rural location was a good change from city life. Jacuzzi was a treat.

Stayed in June 2024

The coffee machine was broken and leaked all over the floor.

Location was good, staff always efficient and friendly.

Stayed in March 2024

Having dragged our suitcases across the road from the car park opposite the hotel, we were told that our room was away from the main hotel, so they had to be dragged back, and up to the distant secluded rooms. For security reasons, I would not have booked a room away from the main building. Once shown to our room we were shown how things worked. We then found that the coffee machine would not work. My husband had to get down on his hands and knees (after both a knee and hip replacement) to ascertain that the drip tray was full and had not been emptied in quite a while as it contained about half a litre of fluid. Eventually, we got it to work. There were no instructions in the room. No phone number to call reception. There was no phone in the room! No instruction on how to use the air conditioning. The fridge was noisy and had to be switched off in the middle of the night. Breakfast was very nice and the waiting staff was good, however, you do have to put up with the owner's many dogs staring at you when you eat your food. We were greeted by an effusive lady at reception, full of Bon Homie, but she showed no real interest in our stay. On check out, she said goodbye, and there was no inquiry about our stay. We were both very disappointed. I hope this feedback helps the hotel to improve.

Beautiful location. Excellent breakfast

Stayed in April 2024

This is definitely not a 5 star accommodation, had some issues with worms and bugs but understandably so for this time of the year, overall cleanliness of the eating hall. One of the waiters were arrogant and blamed it on a party he had the previous night, that was a embarrassment to my family though.

Property and the setting. Rita en Rozanne are very helpful and friendly hosts.

Stayed in March 2024

The management service could have been better, specifically in dealing with circumstances arising before and during our stay. The rooms are equipped with tech to drive basic functions but much of it isnt working and the basic equipment (bar fridges) are not in good working order. When booking a room with a hot tub, and being told upon arrival that your hot tub isn't working, you expect an apology, a gesture or something due to the inconvenience - not to be told that no one was changed for a hot tub, when in fact, I was and all of my group who booked and paid for a hot tub were charged!

The location is lovley, the service staff were friendly and accomodating. The pool area and views are beautiful and the facilities are readily avalaible.

Stayed in March 2024

That the shower had no door. We were friends using the facility so when one used the shower the other had to go outside.

Stayed in March 2024

Staff were over 30 minutes late for check-in time as rooms were still being cleaned while we waited at reception. We called in before we arrived to ask if we could come through early and use restaurant and facilities however when we got there we were told the restaurant was closed until dinner. Wifi didn't work. Overall we had heard really great things and expected more.

Hottub, breakfast and setting

Stayed in March 2024

Rooms are showing wear and getting tired. The electronic gadgets, remote lights would come one in the middle of the night (twice). Echo sound not good, and remote blinds had no stop for top or bottom. Dinner was below average.

Very friendly staff, comfortable beds, good linens.

Stayed in February 2024

The images versus the rooms were disappointing. We were offered a room with a jacuzzi over the road from the hotel, the room was surrounded by a fence of branches and the jacuzzi was right on the front doorstep, with no view of the magnificent scenery in the district. We were then moved into another room which had hardly any space to move in, with a view, Our friend was equally disappointed in his room which also had no view and was really small. The hotel staff were understanding and agreed to move us to a room with a view over their swimming pool and dam(maybe 6 rooms in total) and swapped our friend into our room. "Echo" voice system in the rooms was irritating because it controlled lights, aircon etc., but didn't respond to our voices all the time when given an instruction.

Delicious breakfast. Staff's willingness to accommodate us. Relaxing massages.

Stayed in January 2024

The rooms were super small, there was no door for the toilet which is extremely inconvenient. There was an invasion of ants in the room.

Nice staff, friendly and welcoming. Nice view and surroundings

Stayed in February 2024

We had a family room. It comes with a kind of hot tub, but lacking in scenery and privacy. The patio and entrance were enclosed by a fence constructed of sticks, obstructing views while allowing for unwelcome visibility to outsiders. The room automation system fell short of expectations, proving more hype than utility. Additionally, the room showed signs of wear and tear, betraying its age. Also they don't serve lunch or dinner everyday. Which is a little inconvenient because it's quite far from everything else.

The staff is super lovely and friendly. They have a great cook. Breakfast is nice. The rooms overlooking the pool look much nicer than the rest. The massage was wonderfull! Great coffee in the room.

Stayed in January 2024

the water temperature was inconsistent the bugs/mosquitos at night are an issue, perhaps a insect repellent plug in could work.

The scenery, the hot tub, the echo system convenience

Stayed in December 2023

The check in was terrible . The owner had not updated her system and did not have a room allocated for me. She tried to shove me in one of her side rooms - a cramped room with no views, no hot tub and an awful high wooden fence around the deck - ostensibly to give privacy. But it makes one feel like a dog in a kennel. NO VIEWS at all. I had booked and paid for a room like I saw on the site - with a hot tub and a view of the mountain. I asked for a refund when it was clear she wasn't going to give me what I paid for. Her reply (genuine) "If I had to give a refund to everyone who asked me that I would be bankrupt" . I then cut my losses and left - never to return. She then tried to phone me when I was 30 kms away to say "come back please, there is a guest who hasn't checked in and you can have his room"

Stayed in December 2023

There were no lights at the backrooms , it was dark and theres a few steps which one constantly missed. There were no electric blankets and no wifi/generator during loadshedding.

I absolutely loved the pool and the pretty scenery.

Stayed in August 2023