The senery

Stayed in September 2023

The only thing I did not like was that my stay was too short, I should have booked for a longer period 😂. The place is amazing.

The Spa was a whole different experience, the restaurant had an ambiance beyond the Johannesburg atmosphere, the Hotel was and hospitality as a whole was awesome.

Stayed in August 2023

For both the two days we stayed there we bathed with cold water in the mornings - there was no hot water We ate breakfast at the hotel, we had to ask almost everything from the waiters. The first morning the waiter who saved so well, the second morning we had to ask almost everything.

The environment is good, the staff is welcoming. We arrived a bit late and the lady by the reception was very welcoming and helped so well with everything including taking our bags to the room. The rooms were clean.

Stayed in August 2023

The Morning stuff seem like were in training ... slightly compromised service

everything

Stayed in August 2023

N/A

Exceptional staff and exceptional facilities! Their service is impeccable! One gentleman at the reception helped me make a last minute spa booking despite them having a heavy agenda. Not encouraging they work beyond their capacity but really appreciated their efforts in going above and beyond expectations for their guests. Breakfast was also splendid! So much variety as we had a breakfast included option. Only the muesli, cereal, yoghurts and pastries were on buffet but eggs and any other option were ordered and served with so much love. Presentation of the served dishes was beautiful!

Stayed in April 2023

What's there not to like about this place🤗

Amazing place,amazing staff all around.We had so much great time.I will recomend it for couple retreat.Food 10/10.Service10/10.Room 10/10 very very specious clean & fresh.Spa service was excellent,we truly enjoyed out time at the spa.This place its just amazing,truly is an elegant escape.

Stayed in June 2023

Our expectations were greatly exceeded! Had brought my husband for his birthday and can't stop complimenting the wonderful experience we had during our 2nights stay. The rooms were really cozy and comfortable with modern furniture. We had all our meals at Brambles restaurant - food was divine, dining ambience is top notch and staff was incredibly friendly. Our Spa treatment was also another great highlight of the weekend🤗!!!

Stayed in June 2023

The food was absolutely amazing and the breakfast very generous!

Stayed in May 2023

N/A

Friendly staff,

Stayed in May 2023

Everything about the property was beautiful, the staff was welcoming, food was very nice, the rooms were beautiful and the spa service was excellent.

Stayed in May 2023

Nothing

The wonderful staff make the stay extremely pleasant. The rooms are extremely clean and amazing sheets. The property itself extremely relaxing doesn't seem like it's in the middle of the city.

Stayed in May 2023

Nothing

Friendly staff, great food, loved the decor it's tastefully done. Great location and super comfortable room thank you.

Stayed in May 2023

nothing

Beautiful facilities and super friendly staff

Stayed in April 2023

everything about Vivari is amazing! they were kind enough to assist with early check-in as I did not notify them prior. the staff are super friendly and willing to help with anything

Stayed in April 2023

absolutely nothing ❤️

words fail me 😭I got the best experience ever. the staff, rooms & food 🙌🏼🙌🏼🙌🏼 this was the best place to host my bridesmaids and family ❤️❤️

Stayed in April 2023

There was room service while we were taking a nap and the lady was selling chocolate🙄🙄(basically I had to cut my nap)🥺

Very quiet place, we loved it ❤️

Stayed in March 2023

That our room didn't have a bath tub but it was advertised as having one.

It's a beautiful place. I love the grounds. Friendly staff.

Stayed in March 2023

nothing

it’s stunning in every way

Stayed in February 2023

The music coming from the pool area and the restaurant was a bit loud. Had hoped it was quieter and tranquil but did not quite get that. can understand it being a little louder on the weekends when other patrons are there but this was pretty much all the time. it took away from what would have been a beautiful relaxing stay.

it was clean and comfortable and had beautiful gardens.

Stayed in January 2023

The food to me was a-bit lacking. Lunch we had steak & chips, the sauces that accompanied the steak I didn’t like at all. Dinner we had seafood, not a lot of seasoning & again the sauces not too great. I will give it a 7 out of 10. Swimming pool closes at 19h00 - not sure why.

The property is beautiful. The rooms are great! It is very peaceful & tranquil.

Stayed in January 2023

None

Hospitality, Environment and Services

Stayed in January 2023

location

surrounded by nature, very peaceful!

Stayed in January 2023

A bit sad that the jacuzzi was not working.

Staff was extremely nice. The facilities of the hotel is impressive and the garden is really nice and peaceful The restuarant was absolutely fabulous !

Stayed in January 2023

nothing

serenity

Stayed in January 2023

It would have been great to have outdoor lighting as you walk from reception to the rooms.

Location is awesome , the food amazing..the staff super friendly and will go the extra mile for you . It was a last minute booking but they moved mountains to accommodate our needs. The Spa was excellent....this was a real breathe of fresh air and was value for money.

Stayed in January 2023