Workers should know what exactly guests booked for as they are checking in to avoid the embarrassment we went through

I paid for two but was told in the morning that the breakfast was only for one person..it was very embarrassing. .we where supposed to stay for three days we ended up staying for only a night

Stayed in September 2022

Good breakfast Good location

Stayed in September 2022

Bathroom standard needs improvements

Customer Care excellent

Stayed in September 2022

Close to shopping centre

Nice and quiet place

Stayed in August 2022

Breakfast is hot and fresh but has limited options. The hotel location is mid-way between airport and city Centre, with great access to 4 major shopping malls nearby. The rooms are comfortable and spacious with a dedicated working station and good WIFI connection. The staff are awesome and very helpful. The area is safe...i did many evening walks from hotel to the neighborhood.

Stayed in July 2022

swimming pool could have been better

Very good breakfast and nice location

Stayed in July 2022

shower facility was inadequate.

It was Ok.

Stayed in May 2022

Steak can be better and the breakfast can be served with bacon

Can upgrade with food, steak we had was not tender and in small pieces. Breakfast can be served with bacon very small breakfast

Stayed in June 2022

The noise from the kitchen. The staff making noisr early in the morning. There were even guests beating drums at 6am, management did not intervene. The room is infested with coachroaches. The breakfast juice is sweetened water. The towels are so old they tear as you dry yourself.

The location is great, overall. The staff are very friendly except for the cleaners who wanted to kick me out of the room at 10am for cleaning even though I was busy. Perhaps there should be a 'Do Not Disturb' card to hang on the door.

Stayed in May 2022

Kitchen staff

Ok

Stayed in April 2022

The electric cuts off more often. The water was cold most of the time. However this is out of their control as it's a national issue in Zambia at this moment.

Mika Lodge is located in a beautiful area. Very close to main roads and easy access to Malls. The staff do their best to look after their guests, especially chief Rebecca. She was amazing. Always cheerful and communicated well with the guests . The rooms are cleaned every day and the facilities are adequate. The breakfast is very good with various choices. The surrounding areas are kept clean and there is a swimming pool, which is very useful during the hot season.

Stayed in April 2025

My group ended up shuffling around to different rooms during our time there. Some things worked, some things didn't (like a couple of rooms with A/C units). Would have been nice to get that correct upfront. Some rooms had decent bathrooms, my first room didn't even have a shower (just a bath tub). The biggest issue is in how they clean their rooms. Their staff would spray copious amounts of DOOM insect spray in each room as they left. Excessive amounts! This caused me and three of my team members to get very sick for several days as we breathed that in our first night staying there. This really spoiled our trip to Zambia. This must stop as we were legitimately poisoned by the staff and left with a nasty cough that lasted for days. This cleaning practice should end immediately because other people are made sick.

Stayed in April 2025

No power most of the time

Everything was fine

Stayed in March 2025

environment needs to be cleaned

breakfast was good

Stayed in February 2025

Poor service from the stuff, uncomfortablilty in the room, the TV was not going off making it hard to sleep.

Stayed in January 2025

everyhting at the property was not of good standard - please upgrade your roooms

Poor accommodation - no power - no good sanitation - very noisy - rooms not clean

Stayed in September 2024

See above

I actually like this hotel and am a return visitor. However the power outages and the main generator failure meant they were using a back up generator which was underpowered so no WiFi or hot water. This was explained when I arrived so fair enough but the room allocated had the new generator running 5am to 12 midnight right outside the window. When it was off at night the solar beeped every 30 seconds so there was no sleep to be had. I was also worried about carbon monoxide from the exhaust near the room ventilation which may or may not be a valid worry. I would return but not in these circumstances. No complaints about any other aspect and staff are delightful.

Stayed in October 2024

The quality of the beddings were too abysmal for a property charging $ 40. The Country is having power issues and this extends to the lodge, however i was not told thisnwould mean no water or even a solution provided. I slept with a gen set blaring but with no electricity. If the host is aware thatndue to power issues they cannot provide a good service should they reaaly charge full rate.

Location

Stayed in September 2024

The receptionists were not friendly at all, especially when we checked out. Room 6 the TV was not working and the Wifi for Block A was not working in the room only outside. Asking for toast at breakfast was a mission and took way too long to get to us, hence we finished our breakfast before it arrived. Riccoffee is NOT coffee it is made of chicory and it is horrible. On the first day we had a choice of Nescafe at breakfast, but it ran out so on the second day we had no choice but Riccoffee. Creamora is NOT milk, we asked for fresh milk, which again was a mission, and we waited very long for it.

The rooms and linen were clean and comfortable

Stayed in August 2024

Our room had no phone, no remote for aircon… not enough blankets

Stayed in July 2024

The bathroom was dirty, you need to change the beds. They are done done.

The location was okay

Stayed in May 2024

A way out from the center.

Near to the airport and excellent value for money.

Stayed in April 2024

The bed was terrible, showers a little below standard and security questionable. We left a gadget in our room and haven't recovered it, despite several followup calls. This is very disappointing

The cleanliness of the place, and warmth of the staff

Stayed in April 2024

Room was not sound proofed and a group of workers laughed and talked very loudly right outside the window for hours. Outdoor chairs allocated to the room were being used by anyone on the premises making sleep very hard.

Pleasant and helpful staff, good location for airport access.

Stayed in April 2024