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Directly connected to Mall of the Emirates, Kempinski Hotel Mall of the Emirates is centrally located with close proximity to areas such as Downtown Dubai, Dubai Marina and Palm Jumeirah​, with the Mall of the Emirates metro station a mere 5 minute walk. ​Guests enjoy complimentary WiFi throughout the whole hotel. Hotel features the unique Aspen Ski Chalets, the only hotel rooms in the region with view onto skiing slopes (of Ski Dubai). Luxuriously furnished rooms at the Kempinski include a seating area complete with a large LCD TV. They also offer a mini-bar, a safe and in-room coffee/tea facilities. Adjacent to Ski Dubai, the 5-star Kempinski Hotel offers direct access to Mall of The Emirates. Guests can enjoy snow park view from the Aspen Chalets or soak in the sun beside the outdoor pool. Special discount available for Ski Dubai & Magic Planet for guest through the Concierge. Kempinski Hotel’s dining options include Aspen by Kempinski, which serves high tea each afternoon, and Salero Tapas & Bodega which features authentic Spanish cuisine. On-site leisure options include the state-of-the-art fitness Center and infinity pool. SENSASIA Stories Spa offers wellness treatments. Ski classes can be arranged at a surcharge The 24-hour concierge desk can arrange desert safaris, Dubai city tours or transfers to Dubai International Airport, a 20-minute drive. Wild Wadi Waterpark is 1.9 mi away. Emirates Golf Club can be reached in 20 minutes by car.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kempinski
Hotel chain/brand
Kempinski

Property highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Halal, Gluten-free, Buffet

Free private parking available at the hotel

Ski-to-door

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
and
1 sofa bed
1 king bed
1 king bed
or
2 twin beds
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 3
1 king bed
1 king bed
and
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
1 king bed
1 sofa bed
and
1 queen bed
Bedroom 1
1 king bed
and
1 sofa bed
Bedroom 2
1 king bed
Living room
1 sofa bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
1 queen bed
Living room
1 sofa bed
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Sustainability
This property has 2 third-party sustainability certifications.

  • Certified illustration
    Green Globe Certification
  • Certified illustration
    LEED
Guest reviews

Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.2
Comfort
9.5
Value for money
8.9
Location
9.5
Free Wifi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Sander
    United Arab Emirates United Arab Emirates
    Great staff makes you always feel welcome. Excellent hotel, very clean and large rooms. Special thanks to all the breakfast staff, my son really enjoyed it every morning for 3 weeks!
  • Sadia
    United Kingdom United Kingdom
    Excellent & clean all around. Prestigious in everything and Staff are super helpful.
  • Mishal
    Kuwait Kuwait
    Great location with direct access to Mall of Emirates. It’s one if the oldest hotels that is still well maintained. The rooms are spacious and clean. It’s relatively cheaper than other properties in Dubai. Recommend
  • Rawan
    United Arab Emirates United Arab Emirates
    this is literally my favorite hotel i loved everything about it
  • Hussam
    Saudi Arabia Saudi Arabia
    Luxurious and very clean hotel. Staff are very nice and helpful. Rooms are very well-kept and spacious. We enjoyed our stay a lot.
  • Snezana
    Lithuania Lithuania
    As always, Kempinski’s attitude toward its guests is on top! Once again, we had a pleasant short stay at this hotel. From the very first moments, you feel that you were expected and given the utmost attention: our luggage was taken care of as soon...
  • Ludolph
    United States United States
    Great breakfast, nice room size and great location
  • Nasser
    Kuwait Kuwait
    Large room space/ delicious breakfast/ connected to mall of Emirates.
  • Rasha
    Egypt Egypt
    All the facilities The staff at the reception were super welcoming and nice Staff at the restaurant specially Hany and Beshoy were amazing Kingsley at the gates was super helpful and always took the extra mile to ensure the comfort of guests
  • Fadhel
    Kuwait Kuwait
    Since the hotel is my favorite so I like everything

Hotel area info

Restaurants
2 Restaurants On Site

  • Salero
    • Cuisine
      Spanish
    • Open for
      Brunch • Lunch • Dinner
  • Aspen
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern

Amenities of Kempinski Hotel Mall of the Emirates, Dubai
Great facilities! Review score, 9.3

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Family rooms
  • Free parking
  • Fitness center
  • Spa
  • 2 restaurants
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Hairdryer

Bedroom

  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Electric kettle

Ski

  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage

Activities

  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Movie nights
    Additional charge
  • Skiing
  • Golf course (within 2 miles)
    Additional charge

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels

Food & Drink

  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Carbon monoxide detector
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Wake-up service
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

2 swimming pools

Pool 1 – outdoor

  • Open all year
  • All ages welcome

Pool 2 – outdoor

  • Open all year
  • Adults only
  • Pool bar
  • Beach chairs/Loungers

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Italian
  • Dutch
  • Norwegian
  • Russian
  • Filipino
  • Turkish
  • Ukrainian

House rules
Kempinski Hotel Mall of the Emirates, Dubai takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 6 years
Extra bed upon request
Free
7 - 11 years
Extra bed upon request
AED 100 per child, per night
12+ years
Extra bed upon request
AED 200 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print
Must-know information for guests at this property

The hotel reserves the right to charge the first night upon booking to guarantee the reservation.

Please note that tickets to Ski Dubai only include access the Snow Park.

Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kempinski Hotel Mall of the Emirates, Dubai of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 571979

FAQs about Kempinski Hotel Mall of the Emirates, Dubai