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Located a 1 minute walk from the heart of Banff, the Moose Hotel & Suites features a spa centre and on-site bar. Each unit offers a patio or balcony. Every air-conditioned room has a flat-screen TV. Certain units have a seating area where you can relax. An a la carte breakfast is available each morning. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours and a warm ambiance. Meadow Spa & Pools features 10 treatment rooms and a private outdoor hot pool. A bright indoor swimming pool and exercise room is located on the 4th floor, and 2 spectacular rooftop hot pools offer views of the Canadian Rocky Mountains. The Whyte Museum of the Canadian Rockies is 700 metres from Moose Hotel and Suites, while Banff Park Museum is 700 metres away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
and
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.0
Location
9.7
Free WiFi
9.3
High score for Banff

Select topics to read reviews:

Guests who stayed here loved

  • Andrea
    Canada Canada
    Very comfortable beds, clean room, great location, quiet.
  • Vickie
    United Kingdom United Kingdom
    Central location. Beautiful views. Friendly & helpful staff. Clean & comfortable. The roof top hot tubs were amazing.
  • Cameron
    Australia Australia
    Moose suites are beautiful, warm, comfortable, cosy, well equipped and very clean. Complex has all you need with hot pools, huge foyer fireplace, lovely Italian restaurant, incredibly friendly staff, only meters to the town centre, supermarkets...
  • Trudy
    United Kingdom United Kingdom
    Excellent location, comfy beds, rooftop hot pools & sauna
  • Danielle
    Australia Australia
    Loved our room, fire, lounge and really comfy bed. Bathroom was a good size with a great shower. Free car parking added bonus. Close to town and plenty of good restaurants.
  • Emanuel
    Germany Germany
    The Moose is a fantastic choice for anyone visiting Banff. The staff is extremely friendly and helpful, always making sure you feel welcome. The hotel offers a lot of great amenities, including a hot tub and a gym, which are perfect after a day of...
  • Denise
    Ireland Ireland
    The location was perfect, the suites were beautiful and the hot tub was a fabulous bonus.
  • K_n
    United Kingdom United Kingdom
    Friendly and helpful staff. Great pool facility on the roof. Food in the restaurant was delicious. The fire at reception was wonderful, especially when coming back in from the cold. Was great to see the hotel welcoming dogs.
  • Simone
    Australia Australia
    Awesome roof top hot tubs with exceptional views. Great location, excellent staff, good space and facilities
  • Amiee
    Australia Australia
    Loved the service, room was great, view was beautiful.

Hotel surroundings

Restaurants
1 restaurant on site

  • Pacini
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Moose Hotel and Suites
Great facilities! Review score, 9.1

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Restaurant
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linen

Outdoors

  • Balcony
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Ski

  • Ski pass vendor
  • Ski storage

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Golf course (within 3 km)
    Additional charge

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone

Food & Drink

  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Transport

  • Public transport tickets

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Smoke alarms
  • Key card access
  • Safety deposit box

General

  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English

House rules
Moose Hotel and Suites takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
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The fine print
Need-to-know information for guests at this property

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancellation policy of 30 days will be applicable. Changes or cancellations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Moose Hotel and Suites