Resort Hotel Alex Zermatt
Resort Hotel Alex Zermatt
The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi. Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn. Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available. The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool. Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialities in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Spa and wellness centre
- Family rooms
- Restaurant
- Fitness centre
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
Guest reviews
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Guests who stayed here loved
- Joana
Portugal“Everything. We usually stay at the hotel!! Location is perfect , breakfast is always good and we love it. Spa is amazing” 
Heide
United Kingdom“The Hotel Alex is in the centre of Zermatt, very conveniently next to the railway station. Public areas are quirky and comfortable with some lovely seating areas. Every day the restaurant impresses with an exquisite, delicious and varied menu. ...”
Laura United Kingdom“Location was excellent. Everything was first class.”
Sirivong
Thailand“Hotel has a very unique style of classic and Zermatt tradition. I was overwhelmed by every details especially at the bar. Room is spacious and very good toiletries Molton Brown. Breakfast was very good.”
Alex United Kingdom“Right next to the train station. Lovely building and super comfortable room with a pretty balcony.”- Mitter
United States“Breakfast was very good - both in terms of the spread as well as freshness. The hot counter offered custom-made eggs and other freshly made items along with a wide selection of cold cuts and bakery products. A pot of good coffee along with the...” 
Michaël
Switzerland“Very cozy room and great bed. The SPA was the reason for our booking and we were not disappointed. They have a beautiful pool, with jaccuzzi, sauna... The short distance from the train station (1min litterally) is adding to the convenience of the...”
Alexmihaila
Romania“Exquisite place, everything was more than we expected. Big room, nice view, personnel , included breakfast .”- Yana Switzerland“The staff were amazing. They welcomed me and my dog without a problem, he even had a special bed prepared in the room. They were also very flexible on checkout. The rooms were perfectly clean, the bed and pillows comfortable, there was everything...”
- Julien
France“It was a wonderful time at Hotel Alex Zermatt. we had the pleasure to spend a weekend for our couple birthday. Not only hotel was incredible with a real « soul », special places to welcome you and many activities (huge swimming pool, sauna,...”
Hotel surroundings
Restaurants1 restaurant on site
- Alex Grill
- CuisineInternational
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
Facilities of Resort Hotel Alex ZermattGreat facilities! Review score, 8.6
Most popular facilities
- Indoor swimming pool
- Spa and wellness centre
- Family rooms
- Restaurant
- Fitness centre
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
Bedroom
- Linen
- Wardrobe or closet
View
- Mountain view
- View
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Kitchen
- Electric kettle
- Refrigerator
Room Amenities
- Socket near the bed
- Clothes rack
Ski
- Ski pass vendor
- Ski schoolAdditional charge
- Ski storage
Activities
- Bike toursAdditional charge
- Badminton equipment
- Tennis equipment
- Squash
- Cycling
- Hiking
- Table tennis
- Billiards
- Children's playground
- Games room
- SkiingOff-site
- FishingAdditional chargeOff-site
- Golf course (within 3 km)Additional charge
- Tennis court
Living Area
- Seating Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
Food & Drink
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
InternetWired internet is available in the rooms and charges are applicable.
ParkingNo parking available.
Reception services
- Invoice provided
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
Entertainment and family services
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centre
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Key access
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Minimarket on site
- Shared lounge/TV area
- Vending machine (drinks)
- Designated smoking area
- Non-smoking throughout
- Wake-up service
- Heating
- Packed lunches
- Lift
- Family rooms
- Non-smoking rooms
- Room service
Accessibility
- Upper floors accessible by elevator
Indoor swimming pool
- Seasonal
- Heated pool
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Massage chair
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hammam
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centre
- SolariumAdditional charge
- Fitness centre
- Sauna
Languages spoken
- German
- English
- French
- Italian
House rulesResort Hotel Alex Zermatt takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 17 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Please note that dogs are not allowed in the restaurant and the breakfast room.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
