BaseCamp Hotel enjoys a quiet and central location in Zermatt, just a 4-minute walk from the centre and a 2-minute walk from the ski bus stop. The non-smoking property offers spacious rooms with flat-screen TV. Free WiFi is available. Guests of Hotel BaseCamp benefit from an internet corner, a sauna, and a ski storage room with a ski boot dryer. The lounge includes a fireplace, where you can enjoy a drink after a day out in the mountains. A breakfast buffet is served every morning. The Sunnegga Cable Car and Zermatt Train Station can be reached in a 7-minute walk from the BaseCamp Hotel.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.2

    • Breakfast info

    • Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
1 single bed
1 single bed
2 bunk beds
and
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.7
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
8.9
Location
9.2
Free WiFi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Paul
    United Kingdom United Kingdom
    Convenient location. Clean and spacious. Ideal for short 2 night stay. Quaint breakfast.
  • Nakorn
    Thailand Thailand
    Room is really well designed, new, nice, and clean. View from our balcony is really nice, can even see Mattterhorn from our room. Staff are nice and helpful! Facilities are great and we really enjoyed staying here.
  • Ian
    United Kingdom United Kingdom
    Family rooms are excellently laid out. Really thoughtful and kids love the bunks. Bravo!
  • Jhonnaldy
    Brazil Brazil
    Very good room! One of the best breakfasts of the entire trip. I recommend it to everyone! The service is very good, the view from the apartment is beautiful too!!
  • Loreta
    Switzerland Switzerland
    Everything was fantastic! Room was huuuuge, new, clean, the view - wow wow wow! I was running to the window in the morning because it was sooo beautiful! Breakfast was good and the staff was very friendly. There is ski room and a sauna, which was...
  • Cheryl-ann
    Australia Australia
    The hosts were very welcoming, friendly and informative. The room was perfect for our family of 4, very comfortable beds and spacious room. Great location with only a short walk to the gondolas, train and main eating streets. The included...
  • Fara
    Malaysia Malaysia
    Hotel is beautiful. Staff are all friendly. Location is superb. Will definitely come back.
  • Djwalsh
    Ireland Ireland
    The location is perfect, 2 minutes walk to everywhere. The staff are very nice and happy to help organise hiking and daily activities. The view of the Matterhorn was very impressive from the room. The mountaineering style of the hotel is class and...
  • Weng
    Macao Macao
    The location is very convenient, only a few minutes away from the train station. The room is very spacious and great view of the mountains.
  • Giang
    Switzerland Switzerland
    Good breakfast (included in the room charge), clean and cosy, well decorated, comfortable, big room. Free sauna. Nice view of the Matterhorn at the entrance door, within walking distance to the train station. Responsive and helpful staff.

Hotel surroundings

Facilities of BaseCamp Hotel
Great facilities! Review score, 9.3

Most popular facilities

  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Ski

  • Ski pass vendor
  • Ski storage

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Cycling
    Off-site
  • Hiking
  • Skiing
    Off-site

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out

Entertainment and family services

  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Sauna

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian

House rules
BaseCamp Hotel takes special requests - add in the next step!

Check-in
From 14:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
CHF 20 per stay
3 - 4 years
Extra bed upon request
CHF 20 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free resort. Please park your car in Täsch and proceed by train (leaving every 20 minutes).

Please inform BaseCamp Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

FAQs about BaseCamp Hotel