BaseCamp Hotel enjoys a quiet and central location in Zermatt, just a 4-minute walk from the center and a 2-minute walk from the ski bus stop. The nonsmoking property offers spacious rooms with flat-screen TV. Free WiFi is available. Guests of Hotel BaseCamp benefit from an internet corner, a sauna, and a ski storage room with a ski boot dryer. The lounge includes a fireplace, where you can enjoy a drink after a day out in the mountains. A breakfast buffet is served every morning. The Sunnegga Cable Car and Zermatt Train Station can be reached in a 7-minute walk from the BaseCamp Hotel.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.2

    • Breakfast Info

    • Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
1 twin bed
1 twin bed
2 bunk beds
and
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.7
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
8.9
Location
9.2
Free Wifi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • S
    Sierra
    United States United States
    The breakfast was excellent and the staff was friendly.
  • Christopher
    United States United States
    The staff was very helpful and accommodating. The property is very homey. Location is perfect. Was able to access ski rentals from a two minute walk breakfast was exceptional. Had everything you would want for breakfast. The staff would light us a...
  • Pragya
    Netherlands Netherlands
    We really enjoyed our stay in the property. Staff is very friendly and breakfast is good too. My kids enjoyed the breakfast over there. On top of that, Zermatt is a very beautiful village. I just stayed there for 1 night but in future, would like...
  • Patcharaporn
    Thailand Thailand
    Everything! Let's start from the room. It was spacious and spotless. Bathroom was also spacious and clean. A lot of hooks for hanging towels/jackets. More than enough space to place your things in the room. The breakfast was also wonderful....
  • Natalie
    United Kingdom United Kingdom
    My husband and I were on our honeymoon and were thrilled to have such a fantastic view of the Matterhorn. The hotel was easily accessible, close to all necessities and the staff were all very friendly and helpful.
  • Rudy
    United States United States
    The breakfast was very good. They have hot meals and fresh. Our room has a direct view of Matterhorn. Nicely renovated rooms. The bathroom was very clean, good size, and modern. Staffs were very helpful and polite.
  • Deborah
    Canada Canada
    large clean room, view of the Matterhorn, great breakfast, lots of places to put suitcases, nice to have a couch to sit on, good location
  • 佳郁
    Taiwan Taiwan
    Family room is really spacious and comfortable. Really recommend people who travel with your family.
  • Romeo
    United States United States
    Great view of Matterhorn from the balcony. Easy walk to the town center.
  • Manal
    United Arab Emirates United Arab Emirates
    Walking distance from everything. Very clean. Great breakfast. Friendly staff. Stayed here on way to climb the Matterhorn and then back again.

Hotel area info

Amenities of BaseCamp Hotel
Great facilities! Review score, 9.3

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Ski

  • Ski pass vendor
  • Ski storage

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Cycling
    Off-site
  • Hiking
  • Skiing
    Off-site

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out

Entertainment & Family Services

  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Sauna

Languages Spoken

  • German
  • English
  • Spanish
  • French
  • Italian

House rules
BaseCamp Hotel takes special requests – add in the next step!

Check-in
From 2:00 PM to 10:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
CHF 20 per stay
3 - 4 years
Extra bed upon request
CHF 20 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note that Zermatt is a car-free resort. Please park your car in Täsch and proceed by train (leaving every 20 minutes).

Please inform BaseCamp Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

FAQs about BaseCamp Hotel