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Located in the center of Zermatt, Hotel Astoria offers spacious rooms, free WiFi, and access to a wellness area for surcharge. Zermatt Train Station and the Klein-Matterhorn Cable Car are a 10-minute walk away. Right next to the Astoria Hotel, there is a lively bar, a small supermarket, a bakery, and several sports shops and restaurants. A bus stop is around the corner. At a nearby partner hotel, activities for children are offered during the day and on request in the evening. Babysitting services can be arranged on request.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.1


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
2 twin beds
1 twin bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.4
Cleanliness
9.0
Comfort
8.9
Value for money
8.4
Location
9.1
Free Wifi
8.4

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Guests who stayed here loved

  • Deb
    United States United States
    Adorable rooms, lots of character! Great location, we had balconies with Matterhorn views. There was a lively bar below or balcony but it was always wrapped up before 11pm. I did think it was a a little pricey, but there was a music festival in...
  • Sharon
    United States United States
    The staff were so friendly and helpful. The location was near bus stop, and short walk from main train station. The breakfast was good, including delicious coffee and fruit
  • Briana
    United States United States
    What I like the most was the bed very comfortable, warm room.
  • Xing
    United States United States
    Spacious room, accommodating of our extra bed requests. Included breakfast was great also. Location was perfect for accessing different lifts up to the ski areas, and close to restaurants and bars for the evening.
  • Snezana
    North Macedonia North Macedonia
    Exceptional experience, the hotel is just like it has to be when staying in Zermatt. The receptionist is so kind and helpful and the room was great with a view of Matterhorn and terrace. The wellness area is new and very good, and everything that...
  • Logvinova
    United States United States
    The stuff is amazing, the manager should be so proud of them. Everyone is very helpful, friendly and sincere. Breakfast is very good ( scramble, salmon, cheese, fruits, deserts, coffee, champagne for Christmas)
  • Samuel
    Switzerland Switzerland
    Very affordable price for Zermatt even with sauna.
  • Shajo
    United Arab Emirates United Arab Emirates
    The property is good and 10 mins walk from the station and all other prime locations of city center
  • Silvia
    United States United States
    Close to everything, amazing staff, very comfortable, great water pressure on shower, delicious breakfast!
  • Wendy
    Switzerland Switzerland
    Great mattress and bedding. Staff very friendly. Location very practical and central.

Hotel area info

Amenities of Hotel Astoria
Great facilities! Review score, 8.4

Most popular amenities

  • Spa
  • Free Wifi
  • Non-smoking rooms
  • Skiing

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

View

  • City view

Ski

  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Skiing

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Special diet meals (on request)

Internet
Wifi is available in the rooms and is free of charge.

Parking
No parking available.

Services

  • Suit press
    Additional charge
  • Concierge
  • ATM on site
  • Baggage storage
  • Fax/Photocopying
    Additional charge
  • Packed lunches
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe

General

  • Designated smoking area
  • Heating
  • Elevator
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Spa

  • Spa
  • Sauna
    Additional charge

Languages Spoken

  • German
  • English
  • French
  • Portuguese

House rules
Hotel Astoria takes special requests – add in the next step!

Check-in
From 2:00 PM to 10:00 PM
Check-out
From 8:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
CHF 15 per child, per night
Crib upon request
Free
2 - 15 years
Extra bed upon request
CHF 15 per child, per night
16+ years
Extra bed upon request
CHF 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print
Must-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

FAQs about Hotel Astoria