Firefly Luxury Suites
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Firefly Luxury Suites
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The 4-star Firefly Luxury Suites at the foot of the Matterhorn in Zermatt is only a 3-minute walk away from the Klein Matterhorn cable car and a short walk from the village centre. The hotel offers modern, spacious suites and an indoor pool and spa area. Most suites feature a balcony and the larger ones an open fireplace. An à la carte breakfast is served to you in the suite at your desired time. A transfer from Zermatt's train station or parking areas is offered.Cost may apply
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Spa and wellness centre
- Free WiFi
- Family rooms
- Fitness centre
- Non-smoking rooms
- Skiing
- Tea/coffee maker in all rooms
- Bar
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 extra-large double bed | ||
Bedroom 1 1 extra-large double bed Bedroom 2 1 extra-large double bed Bedroom 3 1 extra-large double bed | ||
Bedroom 1 extra-large double bed Living room 1 sofa bed | ||
Bedroom 1 1 extra-large double bed Bedroom 2 1 extra-large double bed Bedroom 3 1 extra-large double bed Bedroom 4 1 extra-large double bed | ||
Bedroom 1 1 extra-large double bed Bedroom 2 1 extra-large double bed Bedroom 3 1 extra-large double bed | ||
Bedroom 1 2 extra-large double beds Bedroom 2 1 extra-large double bed Bedroom 3 1 extra-large double bed Bedroom 4 1 extra-large double bed Bedroom 5 1 extra-large double bed | ||
Bedroom 1 1 extra-large double bed Bedroom 2 1 extra-large double bed Bedroom 3 1 extra-large double bed |
Guest reviews
Categories:
Staff
9.9
Facilities
9.7
Cleanliness
9.8
Comfort
9.9
Value for money
9.3
Location
9.5
Free WiFi
10
High score for Zermatt
Select topics to read reviews:
Guests who stayed here loved
Nadege
Switzerland“Flats were nicely decorated and very comfortable- breakfast was excellent!”
Jeremy
United Kingdom“Location great.. the bar had a great welcoming feel.. albeit we didn't really use it because busy.. Maybe a free drink voucher would have drawn us in.. But the whole stay was brilliant for the whole family.. For the 2nd week we moved to another...”
Philippe
Luxembourg“Excellent breakfast served in the room. Good location Great bar Super nice and helpful staff”- Surawut
Thailand“We really like your accommodation. It is a complete house. Everything in the accommodation is perfect, beautiful, warm, we like it very much. And your spa is the best. We are very relaxed with your spa. We promise to come back again.” 
Udit United Kingdom“Just loved everything about this place. We booked the panorama maxi suite for a group of 6, and it was just picture perfect. The living area was incredibly spacious with Matterhorn views, and the breakfast in your room was amazing. We even asked...”- Newbould United Kingdom“Beautiful spacious rooms, everything catered for. Spotlessly clean and bright. Within walking distance of everything. Very quiet. Wonderful, generous breakfast. Pool and spa are perfect for the end of the day. Just perfect. Thank you all.”
- Ergashev
Uzbekistan“Receptionists are very polite. They helped at everything.” - Renee
Australia“The room was lovely, the spa area and facilities were amazing, the breakfast was really nice - everything was perfect.” - Daniel
Singapore“The room was amazing, huge and has a homey vibe. The staff went above an beyond for us! Opon check -in, the staff told us she was new and we were only her 3rd check-in on the job. She tried her best to answer all our questions and brought us to...” 
Tracie United Kingdom“Everything! The room was lovely, there was a stylish cosy bar, and the swimming pool and jacuzzi were fab. Good quiet location 5 mins walk from the main shops.”
Hotel surroundings
Facilities of Firefly Luxury SuitesGreat facilities! Review score, 9.7
Most popular facilities
- Indoor swimming pool
- Spa and wellness centre
- Free WiFi
- Family rooms
- Fitness centre
- Non-smoking rooms
- Skiing
- Tea/coffee maker in all rooms
- Bar
Bathroom
Bathroom
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
Outdoors
Outdoors
- Terrace
- Garden
Kitchen
Kitchen
- Dining table
- Coffee machine
- Toaster
- Stovetop
- Oven
- Kitchenware
- Electric kettle
- Kitchen
- Dishwasher
- Refrigerator
- Kitchenette
Room Amenities
Room Amenities
- Socket near the bed
- Clothes rack
Ski
Ski
- Ski pass vendor
- Ski school
- Ski storage
PetsPets are allowed on request. Charges may be applicable.
Pets
Activities
Activities
- Bike toursAdditional charge
- Water sport facilities on siteAdditional charge
- CyclingOff-site
- HikingOff-site
- DartsAdditional charge
- Table tennis
- Billiards
- Games room
- Skiing
- FishingAdditional chargeOff-site
- Golf course (within 3 km)Additional charge
- Tennis courtAdditional chargeOff-site
Living Area
Living Area
- Dining area
Media & Technology
Media & Technology
- Streaming service (like Netflix)
- iPod dock
- Flat-screen TV
- Satellite channels
- Video games
- Video
- DVD player
- Radio
- Telephone
- TV
Food & Drink
Food & Drink
- Fruits
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
Internet
ParkingNo parking available.
Parking
Reception services
Reception services
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
Entertainment and family services
Entertainment and family services
- Board games/puzzles
- Books, DVDs, or music for children
Cleaning services
Cleaning services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
Business facilities
- Fax/photocopying
Safety & security
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safety deposit box
General
General
- Pet bowls
- Pet basket
- Designated smoking area
- Non-smoking throughout
- Allergy-free room
- Hardwood or parquet floors
- Heating
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
Accessibility
- Upper floors accessible by elevator
Indoor swimming poolFree!
Indoor swimming pool
Free!- Open all year
- All ages welcome
- Heated pool
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
Wellness
- Fitness/spa locker rooms
- Fitness
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Sun loungers or beach chairs
- Hammam
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centre
- Fitness centre
- Sauna
Languages spoken
Languages spoken
- German
- English
- French
- Italian
- Portuguese
House rulesFirefly Luxury Suites takes special requests - add in the next step!
Check-in
From 16:00 to 22:00
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CHF 1,000 is required on arrival. That's about £927. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
4 years
Cot upon request
Free
Extra bed upon request
CHF 150 per child, per night
5+ years
Extra bed upon request
CHF 150 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
The fine printNeed-to-know information for guests at this property
If you arrive with children, please inform the property of their number and age in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that transfer cost may apply
A damage deposit of CHF 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
