Boasting fantastic views of the Matterhorn, the charming Hotel Metropol & Spa is located in the centre of Zermatt, offering cosy rooms with free wireless internet and a spa centre. After a long day outdoors you can relax at the health centre while getting some massages and diverse treatments. You can also unwind at the swimming pool. The Metropol & Spa serves a rich buffet breakfast with an organic corner as well as delicious dinners at the restaurant with mountain views. Guests can take advantage of the free hotel transfer service from the Zermatt Train Station and the taxi stop during the day until 18:00.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.6

    • Great Food: Meals here are highly recommended

    • Breakfast info

    • Vegetarian, Gluten-free, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
2 single beds
1 sofa bed
and
1 large double bed
1 double bed
and
1 sofa bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
9.9
Facilities
9.1
Cleanliness
9.5
Comfort
9.4
Value for money
9.0
Location
9.6
Free WiFi
9.1
High score for Zermatt

Select topics to read reviews:

Guests who stayed here loved

  • Kevin
    United Kingdom United Kingdom
    The warm and helpful welcome, nothing was to much trouble.
  • Pascal
    Switzerland Switzerland
    - Very nice wellness area, with a view on Matterhorn - Nice staff that goes the extra mile
  • Nicholas
    Singapore Singapore
    nice and clean boutique hotel, everything was well managed, very comforting amidst the cold weather, great location, stress free experience.
  • Marion
    United Kingdom United Kingdom
    Unexpectedly fabulous - excellent location - amazing staff- fabulous spa
  • Shereen
    Singapore Singapore
    The location is fantastic, the FO Stephanie was lovely, so are the other team members, driver, restaurant staff, very friendly, made me feel like home. The room was clean, bathroom spotless, nice welcome note too. Best part is the pool & love the...
  • Akshay
    India India
    The view from our mountain view room was amazing. it had a clear view of Matterhorn. The balcony to our room opened in the street which had a stream of water flowing right beneath us and above that was the Matterhorn.
  • Laimoon
    Isle of Man Isle of Man
    Shuttle service to the train station is available upon request. Matterhorn view from the room balcony. The staff is friendly.
  • Bridget
    United Kingdom United Kingdom
    Close to the main street and low level, no walking up steep hill like other hotels I saw.
  • Narelle
    Australia Australia
    Clean very comfortable, incredible staff, great breakfast unobstructed view of Matterhorn what more can you ask for.
  • Kwok
    Hong Kong Hong Kong
    Location good. Best view to see Matterhorn from the room balcony. Staff is nice.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of Hotel Metropol & Spa Zermatt
Great facilities! Review score, 9.1

Most popular facilities

  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed

Ski

  • Ski school
    Additional charge
  • Ski storage

Activities

  • Mini golf
    Additional charge
  • Cycling
  • Hiking
  • Table tennis
    Additional charge
  • Children's playground
  • Skiing
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Luggage storage
  • Currency exchange

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Key card access
  • Safety deposit box

General

  • Shuttle service
  • Minimarket on site
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Packed lunches
  • Carpeted
  • Lift
  • Heating
  • Family rooms
  • Non-smoking rooms
  • Room service

Indoor swimming pool
Free!

  • Seasonal
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels

Wellness

  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules
Hotel Metropol & Spa Zermatt takes special requests - add in the next step!

Check-in
From 15:00 to 21:00
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
CHF 80 per child, per night
3 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 120 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

FAQs about Hotel Metropol & Spa Zermatt