Hotel Phoenix
Hotel Phoenix
Hotel Phoenix can be found in the quiet Wiesti quarter of Zermatt. The train station and the Bahnhofstrasse with its numerous shops and restaurants can be reached within a 10-minute walk. The rooms are equipped with a flat-screen TV and a safe. Wireless internet is available in public areas free of charge. The use of materials like wood, stone and glass created a rustic yet modern style. An improved sound insulation provides for a peaceful night's rest. Built from natural materials from the Zermatt region, the entire hotel radiates a cozy, homey, yet modern atmosphere. A rich buffet breakfast is served daily. Guests can enjoy the great view of the Matterhorn before setting out to explore the scenic surroundings of Zermatt. In the evening or throughout the day the bar and the lounge are great places to relax. Many restaurants can be found in the surroundings of the Phoenix hotel.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Fitness center
- Non-smoking rooms
- Skiing
- Bar
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Guests who stayed here loved
Pelin
Turkey“The breakfast,the view, the rooms, the staff and the cleanliness was great!”- MMohsen
United States“The location and the breakfast and the staff and the rooms It was excellent very friendly staff and helpful” 
Martin
France“Beautiful property , extremely clean rooms. Loved the Staff! See you all very soon Team Phoenix!”
Geetanjali
United Arab Emirates“It was very close to the city center and train station everything is walk away, has a great view of Matterhorn. It was very pleasant to wake up every morning to fresh air and beautiful view of Matterhorn”
Alinad22
Denmark“it is close to the train station extremely clean good coffee in the room wonderful breakfast with an amazing presentation by someone working there they helped with ordering a taxi so we could reach the glacier express in the morning quiet we got...”- Mark United States“Balcony view of Matterhorn and very accommodating staff”
- RRussell United States“The hotel itself was stylishly modern and ecologically focused. Constructed of high-end materials like stacked stone and exposed wood accent walls, the rooms and property had a sophisticated feel. Perhaps more important, the reception desk...”
Robert United States“Room was very clean and nicely decorated. The breakfasts were excellent and had such a good variety. The staff kept up with clearing the tables discreetly and kept the food restocked. The staff was so helpful and friendly and ready to make our...”
Scott United States“Great location with great view. Big clean rooms and wonderful staff.”
Beverlie United States“Staff was very nice and helpful. Accommodations were great and in a quiet area of town. The breakfast was great with an amazing cheese spread! The bar was great for a quick apres hike.”
Hotel area info
Amenities of Hotel PhoenixGreat facilities! Review score, 9.2
Most popular amenities
- Free Wifi
- Fitness center
- Non-smoking rooms
- Skiing
- Bar
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Bedroom
- Linens
- Wardrobe or closet
Kitchen
- Coffee machine
Room Amenities
- Socket near the bed
Ski
- Ski storage
PetsPets are allowed. Charges may apply.
Activities
- CyclingOff-site
- HikingOff-site
- SkiingOff-site
- FishingAdditional chargeOff-site
- Golf course (within 2 miles)Additional charge
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
Food & Drink
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Bar
InternetWifi is available in all areas and is free of charge.
ParkingNo parking available.
Front Desk Services
- Invoice provided
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
Entertainment & Family Services
- Board games/Puzzles
Cleaning Services
- Daily housekeeping
- Ironing serviceAdditional charge
- LaundryAdditional charge
Business Facilities
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safe
General
- Shuttle serviceAdditional charge
- Pet bowls
- Shared lounge/TV area
- Smoke-free property
- Hardwood or parquet floors
- Heating
- Soundproof
- Soundproof rooms
- Elevator
- Non-smoking rooms
Accessibility
- Upper floors accessible by elevator
Spa
- Locker rooms
- Fitness
- Full-body massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- MassageAdditional charge
- Fitness center
Languages Spoken
- German
- English
- French
- Dutch
House rulesHotel Phoenix takes special requests – add in the next step!
Child policies
Children over 10 are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine printMust-know information for guests at this property
Please note that only a limited number of children's cots are available. If you arrive with children, please inform the property in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Phoenix of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
