About this property

Comfortable Accommodations: Silvana Mountain Hotel in Zermatt offers family rooms with mountain views, private bathrooms, and modern amenities. Each room includes a balcony, work desk, and free WiFi. Exceptional Facilities: Guests enjoy ski-to-door access, a spa and wellness center, sauna, indoor swimming pool, and sun terrace. Additional facilities include a steam room, hammam, and outdoor play area. Dining Experience: The family-friendly restaurant serves international cuisine with vegetarian, gluten-free, and dairy-free options. Dining options include lunch and dinner in a traditional or romantic ambiance. Prime Location: Located 1.2 mi from Schwarzsee and 1.9 mi from the Matterhorn, the hotel is near Gorner Ridge and the Matterhorn Museum. Activities available include skiing, hiking, and cycling.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Great Food: Meals here are highly recommended!

    • Ski-to-door


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 twin bed
1 queen bed
1 sofa bed
and
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 sofa bed
Bedroom 1
1 queen bed
Bedroom 2
1 sofa bed
1 twin bed
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 sofa bed
2 twin beds
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Stewart
    United States United States
    wonderful time above Zermatt everyone was so kind and informative my wife loved the pool after a day in the mountains
  • Anonymous
    United Kingdom United Kingdom
    Property really delightful, characterful but stylish. Location stunning but once there it's very expensive to travel into town for a change of scene or to have dinner in Zermatt. Owner Dany absolutely charming as we're the majority of staff. One...
  • Katalin
    United Kingdom United Kingdom
    Unique stay in beautiful location. A dream for those who love spa’s and relaxing after a long trek or skiing.
  • Michael
    Canada Canada
    Your experience begins when you take a gondola up the mountain to get to the hotel. It's a bit of a hike, but well worth it as you come up to a beautiful hotel. The main entrance, rooms and especially the pool and spa facilities are out of this...
  • Soeren
    Denmark Denmark
    Extremely friendly and helpful staff. We were upgraded - thank you. Beautiful place and brilliant location for hiking.
  • Ryan
    United Kingdom United Kingdom
    The location was beautiful and the staff were friendly and extremely helpful. The set menu for 40cfr each night was amazing. The rooms were clean and stunning, and the spa was the icing on the cake.
  • Alieh
    Belgium Belgium
    Dat was perfect Breakfast Environment Personnels And rooms and I Was Satisfied
  • Scott
    United Kingdom United Kingdom
    Very friendly staff, lovely food, amazing hotel and facilities
  • Weng
    United Kingdom United Kingdom
    Cozy place, nice breakfast and thoughtful service! You can enjoy the natural view during the stay
  • Nayara
    Australia Australia
    The staff was amazing, the food was good, the room was spacious and beautiful with an nice view to the mountains. I would 100% go back there.

Hotel area info

Restaurants
1 Restaurant On Site

  • Gitz Gädi
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Silvana Mountain Hotel
Great facilities! Review score, 9.8

Most popular amenities

  • Indoor swimming pool
  • Spa
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Mountain view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Ski

  • Ski-in, ski-out access
  • Ski school
    Additional charge
  • Ski storage
    Additional charge

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Ping-pong
  • Playground
  • Skiing
    Off-site

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Board games/Puzzles

Cleaning Services

  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Shared lounge/TV area
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool

Spa

  • Locker rooms
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
  • Sauna

Languages Spoken

  • German
  • English
  • French

House rules
Silvana Mountain Hotel takes special requests – add in the next step!

Check-in
From 12:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
VisaMastercardCarte BleueMaestroCashCash

The fine print
Must-know information for guests at this property

Please note that the last cable leaves at 17:00. The timetable may vary according to the season. Please contact the hotel before hand.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform Silvana Mountain Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Silvana Mountain Hotel