Four Points by Sheraton Shenzhen is a 10-minute walk from Lok Ma Chau Port, Huanggang and Futian Border Crossing, and a 10-minute drive from Shenzhen Exhibition Centre. The stylish property offers an outdoor pool, a spa and a fitness centre along with 4 dining options and a lobby bar. Parking is possible on site. Modern guest rooms and suites are fully air-conditioned and come with a private bathroom. Amenities include a working desk, electric kettle and a flat-screen TV with cable channels. The private bathroom has shower facilities, free toiletries and a hairdryer. Guests can enjoy a variety of massage and beauty treatment at the on-site spa. Laundry and dry cleaning services are also available on request. Meeting facilities and fax/photocopying service are available. International dishes can be enjoyed in Taste Signature Restaurant, while casual dining and quick bites can be found in The Lounge. China Spice offers exquisite Cantonese cuisine and flavours from all across the provinces. The Grill & Bar provides guests with a wide collection of steaks, wines and signature cocktails. Four Points by Sheraton Shenzhen is a 10-minute drive from the central business district and a 20-minute drive from Window of the World. The nearest airport is Shenzhen Bao'an International Airport, 30 minutes' car journey from the property.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

    • Breakfast info

    • Continental, Buffet

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
8.4
Facilities
7.6
Cleanliness
8.1
Comfort
8.1
Value for money
7.6
Location
7.9
Free WiFi
7.9

Select topics to read reviews:

Guests who stayed here loved

  • Martinostrava
    Czech Republic Czech Republic
    Nice hotel, but now not 5* just tourist hotel... Nice swimming pool need cup And also good breakfast
  • Bea
    Hong Kong Hong Kong
    - Great location, just walking distance (600m) from the HK border crossing (Lok Ma Chau) - just walk out of the immigration building and turn left at the intersection. Opposite the immigration building, there are restaurants, shops, and the great...
  • Amelia
    United Kingdom United Kingdom
    We were given happy hour, it was not mentioned in the booking. It is a surprise. We had to leave early in the morning, we asked the restaurant to let us in before they start. They kindly did.
  • Jin
    South Korea South Korea
    Hotel staffs are very kind and accommodation fee is very reasonable
  • King
    Hong Kong Hong Kong
    Room size, good views, friendly staff and helpful.
  • Herman
    Australia Australia
    On the whole the hotel is still ok, though a bit distant from the center of Shenzhen.
  • R
    Roy
    United Kingdom United Kingdom
    My room was comfortable, spacious & had a great view. The buffet breakfast was great value for money & there was a huge selection to pick from
  • Mark
    United Kingdom United Kingdom
    Now that Covid has passed they have restarted the shuttle bus to and from ST in the Free trade zone and to the border crossing and shops at other times of day. Good breakfast buffet, but a little expensive during the week when I only want a small...
  • 旻霖
    Taiwan Taiwan
    Their view is pretty good, I could see both boundaries of SZ and HK site. Esp the bridge crossing the river makes me staying inside the room for a while.
  • Siu
    Hong Kong Hong Kong
    location is about 20 walks from Futian cross order train station but location is difficult to find. Best to get a taxi to go at RMB10. It is more in a residential area so only very local restaurant and one or two convenient store within 10 mins...

Hotel surroundings

Restaurants
2 restaurants on site

  • 桂花标帜餐厅 Taste Signature Restaurant
    • Cuisine
      Seafood • Steakhouse
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
  • 聚味軒 China Spice
    • Cuisine
      Cantonese • Chinese

Facilities of Four Points by Sheraton Shenzhen

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • 2 restaurants
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • River view
  • City view
  • Mountain view
  • View

Outdoors

  • Terrace

Kitchen

  • Coffee machine
  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in public areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not possible).

  • Parking garage

Reception services

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Chinese

House rules
Four Points by Sheraton Shenzhen takes special requests - add in the next step!

Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Kindly note that shuttle bus from the hotel to Futian Checkpoint →Huanggang Checkpoint→Convention & Exhibition Center→ Futian Subway Station is provided by the property from 09:00am to 18:00pm. (Please check with the hotel concierge for detailed departure times.)

Please inform Four Points by Sheraton Shenzhen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Four Points by Sheraton Shenzhen