Featuring 2 restaurants and a business center, Sheraton Bogotá Hotel offers its guests a spa with a swimming pool, a gym, and a sauna. The rooms at the Sheraton Bogotá have a private bathroom, air conditioning, mini-bar, and cable TV. The 24-hour front desk can arrange a free transfer to and from the airport, as well as massage sessions at the spa center. There is a tour desk, and laundry and dry cleaning services are available. El Dorado Airport is conveniently located 4.3 mi from the hotel, and the historic center of the city of Bogotá is 9.9 mi away. Corferias Convention Center is a 5-minute drive away. Free parking is available. 10th Floor Club Level: Breakfast and snack service in the afternoon will be suspended from December 24, 2023 until January 15, 2024. For breakfast you can go down to the fireplace restaurant or order any breakfast option from the Room Service menu to your room at no additional cost. For afternoon snacks there will be a special menu that will be left in the rooms according to reservations and can be eaten in our Hashi environment or also ordered through Room Service.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton, GHL Hoteles
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
8.6
Location
9.1
Free Wifi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Astrid
    Colombia Colombia
    The room is small, for the price we payed I think is expensive, no good view of the city despite we ask a high floor.
  • Mariana
    Costa Rica Costa Rica
    Best customer service! Everyone is friendly and extremely helpful. Food is amazing, specially the buffet, although the Japanese restaurant is also delicious. Bed was very comfortable.
  • Rose-marie
    Trinidad and Tobago Trinidad and Tobago
    The breakfast was great, with a wide variety of options. The dishes were delicious and full of flavor and the staff were friendly and helpful.
  • Tomas
    Mexico Mexico
    All the facilities and comfort for a business trip. Attention from all the personnel was exceptional.
  • Marcela
    Brazil Brazil
    The room was spacious and comfortable, the hotel has nice facilities and the staff is kind and attentive. The breakfast was superb.
  • Rajesh_india
    India India
    + Good Location + Good View + Great Gym & Pool
  • Sylvain
    Luxembourg Luxembourg
    Very good Breakfast with a lot of option. Staff always smiling and ready to help.
  • Francis
    Puerto Rico Puerto Rico
    Everything staff super helpful. Wonderful breakfast
  • Francis
    United States United States
    Service is as expected of a Sheraton hotel. The breakfast and lunch staff were wonderful. The security people are helpful with helpful advice.
  • Oscar
    Colombia Colombia
    the place is perfect, clean and comfortable. its a 5stars hotel

Hotel area info

Restaurants
2 Restaurants On Site

  • Chimeney's Restaurant
    • Cuisine
      International
  • Hashi Sushi Bar
    • Cuisine
      Sushi

Amenities of Sheraton Bogotá Hotel
Great facilities! Review score, 8.9

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Fitness center
  • Spa
  • Family rooms
  • 2 restaurants
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Dining table

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
  • Live music/Performance
  • Game room

Media & Technology

  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area

Cleaning Services

  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Fitness
  • Massage chair
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish

House rules
Sheraton Bogotá Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 1:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Must-know information for guests at this property

In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case

The property kindly requests the guest to provide the full information of your flight for the use of the free airport transfer.

Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodations plus service).

Please note - Foreign tourists and Colombian citizens living outside of Colombia exempt from 19pct VAT if buying tourist package and have stamp with PT code or current TP-7, TP-11, TP-12 visa.

The Sheraton Club services will be inactive between 12/22/22 until 01/12/23.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Bogotá Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of $1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 830053812-2

FAQs about Sheraton Bogotá Hotel