Located in the heart of Nagoya in Batam, Four Points by Sheraton Batam is only 30 minutes' drive from Hang Nadim International Airport, and 10 minutes' drive from the Harbor Bay Ferry Terminal. Guests have access to a heated outdoor pool and a 24-hour modern fitness center. WiFi is accessible in all areas free of charge. Free public parking is available on-site. All rooms at Four Points by Sheraton Batam are spacious and well-equipped with air conditioning, flat-screen TV and personal safes. Guests enjoy private bathrooms with a shower and premium free toiletries. Four Points by Sheraton Batam offers a range of cuisine at the all-day dining Evolution restaurant. Guests can find a Grab & Go area in the lobby lounge, while the hotel can also host meeting and gathering events with spacious rooms equipped with state-of-the-art technology.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

Top Location: Highly rated by recent guests (8.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
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Guest reviews

Categories:

Staff
9.5
Facilities
8.7
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
8.3
Free Wifi
9.8
High score for Nagoya

Select topics to read reviews:

Guests who stayed here loved

  • Harris
    Singapore Singapore
    Staff tried their absolute best to make us feel comfortable and the room was great with the bed being a highlight of stay!
  • Hiro
    Japan Japan
    The hotel staff were excellent. Billy and Stephanie at reception were so kind and had a great hospitality. Also, the staff at restaurant for breakfast were great. They were always kind and having smile. Thank you very much!
  • Lecthimi
    Singapore Singapore
    I had a fantastic stay at this hotel! All the staff were very friendly. The highlight for us was definitely the exceptional service provided by Guest Relations Officer Ms Stephanie. She went above and beyond to make sure everything was perfect and...
  • Nicole
    Singapore Singapore
    Breakfast spread was good and they even changed the menu on my second morning here. They also had an indomie station, love that there were different flavours to choose from. The staff were very accommodating, they received my lapis delivery and...
  • Nelly
    Indonesia Indonesia
    Their hospitality! Feel warm on how the staff treat guest. Was a bit unwell back days during the stay. They offer a cup of ginger drink to comfort me. 2 days in a row. I Felt touched, Thanks Mbak Esa and Esti (i forgot the name). definitely will...
  • Yagamitravel
    Singapore Singapore
    The size of the room is spacious. It is clean. Friendly staff as well.
  • Benny
    India India
    Room setup and overall stay experience. It is closer to district centre and accessible to malls and markets
  • William
    Singapore Singapore
    Nice decor, good breakfast, good location, lovely staff.
  • Noor
    Singapore Singapore
    Friendly staffs. Not to mention there are staff who are able to recognize and remember your name. Very attentive to details.
  • Azrinnizzah
    Singapore Singapore
    Swara was exceptional during our stay — super attentive and thoughtful. She also made sure that we had everything we needed, and that my mum's bday surprise was sorted out before we arrived. So great! Our check in and out was seamless.

Hotel area info

Restaurants
1 Restaurant On Site

  • Evolution
    • Cuisine
      Indonesian • Asian • International
    • Ambience
      Family-friendly • Modern

Amenities of Four Points by Sheraton Batam
Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Free parking
  • Room service
  • Fitness center
  • Restaurant
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Guest bathroom
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Walk-in closet

View

  • City view
  • View

Outdoors

  • Terrace
  • Garden

Kitchen

  • Dryer
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Darts
  • Pool table
  • Game room

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Special diet meals (on request)
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • Shallow end

Spa

  • Fitness
  • Spa facilities
  • Beach chairs/Loungers
  • Fitness center

Languages Spoken

  • English
  • Indonesian

House rules
Four Points by Sheraton Batam takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 5 are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Four Points by Sheraton Batam