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Offering air-conditioned rooms in the Sambikerep district of Surabaya, Kana Citra Guesthouse is 8 miles from Pasar Turi Train Station Surabaya. This guest house offers free private parking and full-day security. The accommodation provides free Wifi throughout the property, as well as a terrace and a family-friendly restaurant. At the guest house, all units include a desk, a flat-screen TV, a private bathroom, bed linen, and towels. At the guest house, every unit includes a seating area. There is a coffee shop and lounge. For guests with children, the guest house features kids pool and an indoor play area. Guests can enjoy the outdoor swimming pool at Kana Citra Guesthouse. Sharp Bamboo Monument is 8.9 miles from the accommodation, while Submarine Monument is 9 miles away. Juanda International Airport is 15 miles from the property.

Couples in particular like the location – they rated it 10.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.3)

Free Private Parking Available On Site


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Availability

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Room Type
Number of guests
 
1 twin bed
and
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.0
Cleanliness
8.5
Comfort
8.6
Value for money
8.9
Location
9.3
Free Wifi
6.6
High score for Surabaya
Low score for Surabaya

Select topics to read reviews:

Guests who stayed here loved

  • Catharina
    Indonesia Indonesia
    I love the services and hospitality of the staff, which make this property quite standout. I needed a two-page file to be printed for my US Visa docs and the receptionist helped me out with no extra charge. To the best of my knowledge, it is also...
  • Hanna
    Belarus Belarus
    Perfect place. Close to the US embassy which was the purpose of my visit. Everything is clean, tidy, for my one night it was pretty comfortable. Value for money! Thanks!
  • Анна
    Russia Russia
    Очень удобная локация - недалеко от американского посольства. Напротив много кафе для завтрака и обеда, в номере чисто, он старый, но не грязный, постельное тоже старое, но не грязное, ничем не пахнет, для остановки на одну ночь исключительно по...
  • Kapitolina
    Russia Russia
    Приятный просторный номер, очень близко к посольству сша
  • Iurii
    Russia Russia
    Близко расположено в Американскому консульству, дойти можно пешком. Ничего лишнего. Простой номер переночевать. Расположен рядом с парком.
  • Dmitry
    Russia Russia
    Удобная локация к консульству США Очень вкусное кафе напротив через дорогу Приятный персонал
  • Aleksei
    Russia Russia
    Номер был чистый, довольно просторный. Хороший напор воды, так же считаю большим плюсом👍🏿 Не было никаких посторонних запахов, сырости и прочего. Персонал очень отзывчивый и приветливый, хотя и почти не говорит на английском. В номере была питьевая...

Hosted by Kana Citra

9
9
Host Review Score
Host Review Score
Kana Citra
Located in the heart of Citraland, West Surabaya. We offer you a big room, with outdoor pool as facilities, make you feel like home. Also near United State Embassy of Surabaya, International School and Universities.
Languages spoken: English,Indonesian

Area info

Restaurants
1 Restaurant On Site

  • Soto Kudus Citraland
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Halal

Amenities of Kana Citra Guesthouse
Great facilities! Review score, 8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Restaurant

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Concierge
    • Baggage storage

    Entertainment & Family Services

    • Indoor play area

    Cleaning Services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Key access
    • 24-hour security

    General

    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Tile/Marble floor
    • Soundproof rooms
    • Family rooms
    • Non-smoking rooms

    Accessibility

    • Upper floors accessible by stairs only

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome

    Spa

    • Kids' pool
    • Public Bath

    Languages Spoken

    • English
    • Indonesian

    House rules
    Kana Citra Guesthouse takes special requests – add in the next step!

    Check-in
    From 2:00 PM to 12:00 AM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 7:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Adult (18+ years)
    Extra bed upon request
    Rp 100,000 per person, per night

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Payments by Booking.com
    Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests need be quiet between 9:00 PM and 7:00 AM.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Kana Citra Guesthouse of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    This property does not accommodate bachelor(ette) or similar parties.

    Quiet hours are between 21:00:00 and 07:00:00.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

    A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

    FAQs about Kana Citra Guesthouse