Prime Plaza Kualanamu-Medan is set in Kampungbesar. This property also houses a restaurant, a fitness centre, a business centre and an outdoor pool with kids area. Spacious free parking is available on site. All rooms at the hotel are fitted with a seating area. The private bathroom is equipped with standing shower and complete amenities. At Prime Plaza Kualanamu-Medan rooms are fitted with air conditioning and LED TV, fridge, and personal safe. Guests at the accommodation can enjoy a buffet breakfast. Medan is 18 km from Prime Plaza Kualanamu-Medan.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Continental, Asian, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
1 sofa bed
4 single beds
2 single beds
1 large double bed
or
2 single beds
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Guest reviews

Categories:

Staff
8.8
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
8.7
Location
8.7
Free WiFi
9.1
High score for Medan

Select topics to read reviews:

Guests who stayed here loved

  • Richard
    United Kingdom United Kingdom
    Big comfortable room with a good bed. Pleasant pool. Near to airport.
  • Zoe
    New Zealand New Zealand
    Friendly staff, spacious family room, very comfy beds and pillows. Great location for fly in/out. Ramadan buffet dinner and also the breakfast were both delicious. Great value for money.
  • Richard
    United Kingdom United Kingdom
    So convenient for the airport it was an easy decision to stay here for the 12 hours we had between check in and early morning check out!
  • Melanie
    United Arab Emirates United Arab Emirates
    Location and view is great when you want to be quickly at the airport.
  • Richard
    United Kingdom United Kingdom
    Very good hotel when you need to be by the airport in Medan. Very friendly and helpful staff and shuttle from the airport worked. You do need to let them know you need it though! Very good value for money
  • Fleischer
    Czech Republic Czech Republic
    nice big room and transport to and from airport :-)
  • Jowita
    Poland Poland
    In this price is really amazing place. And breakfast so big and delicious. Hard to believe. Free gym and pool access also. Very comfortable rooms. Staff is really helpfull and have smile for every guest. Located near to the airport with free...
  • David
    United Kingdom United Kingdom
    We were on floor 1 by the swimming pool with doors opening onto the pool. We recommend asking for this floor as there are no balconies upstairs. We also had an inner sitting room. The room was large. They picked us up from the airport although we...
  • Michaela
    Germany Germany
    I had a stopover in Medan just for the night, thus I decided to stay near the Airport. It was easy to arrange the pickup, which was for free. The room is big and has a comfortable bed and a nice western style Bathroom.
  • Phoebe
    United Kingdom United Kingdom
    Really nice airport hotel. Very comfy bed and amazing value for money

Hotel surroundings

Restaurants
1 restaurant on site

  • DELI Delicious Restaurant
    • Cuisine
      Chinese • Indonesian • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal

Facilities of d'primahotel Kualanamu Medan
Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Activities

  • Happy hour
    Additional charge
  • Temporary art galleries
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
  • Bar

Internet
WiFi is available in public areas and is free of charge.

Parking
Free public parking is possible on site (reservation is needed).

  • Valet parking
  • Accessible parking

Reception services

  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/beach towels

Wellness

  • Kids' pool
  • Fitness
  • Fitness centre

Languages spoken

  • English
  • Indonesian

House rules
d'primahotel Kualanamu Medan takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform d'primahotel Kualanamu Medan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about d'primahotel Kualanamu Medan