Conveniently located near Kualanamu International Airport (KNO), Thong's Inn is the perfect transit hotel for both business travelers and tourists. Whether you're here for a quick layover or a longer stay, we provide a relaxing and comfortable experience with a variety of amenities to make your journey seamless. Enjoy complimentary Wi-Fi throughout the hotel, take a dip in our refreshing swimming pool, let the kids have fun at our playground, or unwind with a drink at our cozy café. We also offer a free airport shuttle to make your travel even easier. With spacious rooms, friendly service, and a prime location just minutes from the airport, Thong's Inn is your ultimate choice for comfort, convenience, and great value.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Halal, Buffet, Breakfast to go

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 large double bed
2 single beds
1 large double bed
2 single beds
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.5
Comfort
8.5
Value for money
8.2
Location
8.6
Free WiFi
8.3
High score for Medan

Select topics to read reviews:

Guests who stayed here loved

  • Zoe
    New Zealand New Zealand
    Nice gardens and pool to relax in. Garden cottage rooms had everything we needed. Daily housekeeping was included which was a nice touch. Food onsite from pool and restaurant were both good, lots of choices.
  • Barbro
    Indonesia Indonesia
    Shuttle bus to the airport included in the price is top. Room (cottage) wonderful. The whole concept of the cottages, rooms and pool is well designed. The water spitting lions in the pool are a highlight. Bathroom marvellous. I always like the...
  • Elizabeth
    United Kingdom United Kingdom
    Lovely helpful staff. Free shuttle from airport. Fantastic food at restaurant. Super clean, great room. Swimming pool
  • Edward
    Australia Australia
    Great location, clean, comfortable and nice staff.
  • Erik
    Sweden Sweden
    Free shuttle service to airport every even hour. Takes 12 minuits from hotel reception to drop off at airport.Big hotel area,so big that you can go for small walks.Many park areas.Food and drinks 24 hrs and room service.Great pool.Great for one...
  • Edgars
    Denmark Denmark
    Amazing value for money. Spacious and cozy room with great amenities. Awesome airport shuttle service functioning without a hitch. Great to relax in the swimming pool or have a meal at the hotel restaurant.
  • Paul
    United Kingdom United Kingdom
    A great find after having been around North Sumatra, very comfortable end to my trip.
  • Timothy
    United Kingdom United Kingdom
    Airport shuttle bus There is a decent sized swimming pool
  • Jacqui
    South Africa South Africa
    The hotel was clean and pleasant. They transferred us to and from the airport which was very nice. Very good location close to the airport.
  • Paige
    Australia Australia
    Great accommodation for transiting to the airport. The staff were very friendly and highly accommodating to our early transfer to the airport. The poolside restaurant was nice.

Hotel surroundings

Restaurants
1 restaurant on site

  • THONGS RESTAURANT
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Traditional
    • Dietary options
      Halal • Vegetarian

Facilities of Thong's Inn Hotel Kualanamu
Great facilities! Review score, 8.4

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Cleaning products
  • Electric kettle

Living Area

  • Dining area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Kid meals
    Additional charge
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Private check-in/check-out
    • Express check-in/check-out
    • 24-hour front desk

    Entertainment and family services

    • Kids' outdoor play equipment

    Cleaning services

    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Business centre
    • Meeting/banquet facilities
      Additional charge

    General

    • Shuttle service
    • Minimarket on site
    • Air conditioning
    • Wake-up service
    • Car hire
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Accessibility

    • Entire unit wheelchair accessible
    • Entire unit located on ground floor

    Outdoor swimming pool
    Free!

    • Seasonal
    • All ages welcome
    • Salt-water pool
    • Pool bar
    • Sun umbrellas

    Languages spoken

    • English
    • Indonesian

    House rules
    Thong's Inn Hotel Kualanamu takes special requests - add in the next step!

    Check-in
    From 14:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of Rp 200,000 is required on arrival. That's about £9. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 6 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    Please inform the property your flight details in order to use the free airport transfer service.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Thong's Inn Hotel Kualanamu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    This property is located within a pedestrian-only zone.

    A damage deposit of Rp 200,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Thong's Inn Hotel Kualanamu