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Located right in front of Yamashita Park and looking out to the Yokohama Bay, Hotel New Grand is a renowned classic hotel with nearly a century of first-class hospitality. Motomachi-Chukagai Subway Station is just a 1-minute walk away. Free WiFi is available throughout the property. Featuring chic ambiance and large windows offering ocean or city views, rooms are equipped with a flat-screen TV, fridge and electric kettle. Mini-bar and an electric kettle are also provided. The private bathroom includes a bath tub and toiletries. While staying at New Grand Hotel, guests can receive massages at the esthetic salons or purchase gift items at the Sundry Shop. Currency exchange and concierge services are offered. Luggage can be stored at the bell desk for free. Yokohama China Town is a 2-minute walk, Motomachi shopping area is a 5-minute walk away, and Osanbashi Pier is a 10-minute walk away. The lively Minato-mirai area and JR Yokohama Station are both within an 8-minute subway ride from the property. Le Normandie serves classic French cuisine in an elegant setting with antique interior. Il Giardino offers colorful Italian dishes, while delicately prepared Japanese meals can be enjoyed at Yugyo-an restaurant.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JR-EAST HOTELS
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Private parking at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
2 twin beds
2 twin beds
1 king bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
2 twin beds
2 twin beds
1 queen bed
2 twin beds
2 twin beds
1 king bed
1 king bed
1 twin bed
1 king bed
2 twin beds
2 twin beds
1 king bed
2 twin beds
1 king bed
2 twin beds
3 twin beds
3 twin beds
3 twin beds
3 twin beds
3 twin beds
3 twin beds
1 twin bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.0
Cleanliness
9.3
Comfort
9.4
Value for money
8.8
Location
9.6
High score for Yokohama

Select topics to read reviews:

Guests who stayed here loved

  • Hooper
    United States United States
    Wow, the service when we arrived was wonderful! They took and stored our bags, checked us in, and were very obliging. The room was amazing, 8th floor corner! The view of the ferris wheel at night was great. The value for the money was excellent!...
  • Christen
    United States United States
    Great location for start or end of a cruise since it's so close to the port
  • Kristi
    United States United States
    Exceptional service excellent location room views size of rooms
  • Kristi
    United States United States
    Great location with great views from rooms. Staff with exceptional service
  • Chia
    Taiwan Taiwan
    Everything went out of my expectation after my over 30+ hotel stays in Japan. I am very happy for choosing Hotel New Grand as my 1 night stay in Yokohama, very recommended. Thank you to all hotel staff.
  • Masazumi
    United States United States
    A room with a view of Yokohama’s iconic scenery. Enjoy the hotel’s café and bar as part of your stay.
  • Elizabeth
    Japan Japan
    Amazing history, old era and new combined. All design and architecture was so thoughtful. Great stay in December around the holidays with a lovely grand Christmas tree.
  • Zhen
    Australia Australia
    So every staff member we dealt with has been nothing but awesome. I had a nice little conversation with a young man about Slam Dunk. lol. Walking to the park, foreshore and Chinatown. Don’t miss the old part of the hotel, I can just picture how...
  • Michelle
    United States United States
    The location and the view are excellent, room and staff are very nice too.
  • Mika
    Japan Japan
    Great location near Chinatown, Yamashita Park, Motomachi shopping street, all Yokohama landmarks.

Hotel area info

Restaurants
6 Restaurants On Site

  • パノラミックレストラン ル・ノルマンディ
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • イル・ジャルディーノ
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • ザ・カフェ
    • Cuisine
      European
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • ラ・テラス
    • Cuisine
      British
    • Open for
      High tea
  • シーガーディアンII
    • Open for
      Cocktail hour
    • Ambience
      Traditional • Romantic
  • 熊魚菴 たん熊北店
    • Cuisine
      Japanese
    • Open for
      Lunch
    • Ambience
      Traditional

Amenities of Hotel New Grand
Great facilities! Review score, 9

Most popular amenities

  • Non-smoking rooms
  • Private Parking
  • 6 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs ¥1,500 per day.

  • Parking garage

Front Desk Services

  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/Shrine
  • Carpeted
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Body treatments
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge

Languages Spoken

  • English
  • Japanese

House rules
Hotel New Grand takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print
Must-know information for guests at this property

Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket.

Guests who wish to use a baby cot need to contact the hotel in advance.

Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.

Major renovation work in the courtyard will be carried out from February 10, 2025 to August 29, 2025.

Renovation work is done from 09:00 to 17:00 daily.

Please note that the courtyard and view from some restaurants is temporarily inaccessible to guests.

FAQs about Hotel New Grand