Well located in the center of Tokyo, SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu provides air-conditioned rooms, a restaurant, free WiFi and a bar. This 4-star hotel offers a shared kitchen and a 24-hour front desk. Private parking is available on site. Guest rooms in the hotel are equipped with a flat-screen TV and free toiletries. A buffet breakfast is available at SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu. Popular points of interest near the accommodation include Konno Hachimangu Shrine, Shibuya Scramble Crossing and Moyai Statue. Tokyo Haneda Airport is 12 miles away.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.7)

Breakfast Info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
2 twin beds
1 full bed
2 twin beds
2 twin beds
1 king bed
2 twin beds
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.3
Location
9.7
Free Wifi
8.8
High score for Tokyo

Select topics to read reviews:

Guests who stayed here loved

  • Eileen
    Germany Germany
    We had a nice stay here. It's a bit complicated to get in and out of, since it is located in a shopping complex above the station, so you need to take two elevators to get from the rooms to the street.
  • Onkur
    United States United States
    Very convenient location, great service (lent us umbrellas in our stay), and nice amenities (mouthwash, hair oil, face mask)!
  • Katharine
    United States United States
    I’m SO glad I booked this hotel! The location was fantastic, and the view from our bed was amazing! The staff was super hospitable at check in and reserving us taxis a couple of times during our stay. Housekeeping was so good and I really liked...
  • Camila
    United States United States
    Great location, very convenient, very clean, wonderful breakfast.
  • J
    Joel
    United States United States
    Great location. The rooftop bar and onsen were very nice features.
  • Stephanie
    United States United States
    Very Comfortable in a great location. Breakfast buffet is awesome.
  • Shari
    United States United States
    Fantastic - great spot for 1st time visit to Japan and a great first spot to land first few days. Area right at hotel vibrant, safe and cool! Three floors of trendy non-touristy eateries in the complex makes for easy transition.
  • K
    Katharine
    United States United States
    Fantastic location, spacious room, great view. There’s even a robot that brings you towels and things after hours!
  • Ashley
    United States United States
    The hotel location was excellent and the lobby smelt wonderful.
  • Dash
    United States United States
    The hotel is modern and in a great location in Shibuya. The hotel is actually attached to Shibuya station. Our room was comfortable and the staff was very friendly. We would definitely stay here again.

Hotel area info

Restaurants
1 Restaurant On Site

  • バー&ダイニング TORRENT
    • Cuisine
      European
    • Ambience
      Modern

Amenities of SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu
Great facilities! Review score, 9.1

Most popular amenities

  • Non-smoking rooms
  • Free Wifi
  • Private Parking
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests
  • Laundry
  • Elevator
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linens

Kitchen

  • Shared kitchen
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Nightclub/DJ
    Additional charge

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not possible) and costs ¥2,800 per day.

  • Parking garage

Services

  • Daily housekeeping
  • Vending machine (drinks)
  • Suit press
  • Baggage storage
  • Fax/Photocopying
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Visual aids (Braille)
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Languages Spoken

  • English
  • Japanese

House rules
SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroNICOSUCUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Subject of power outage (guest rooms)

Hot water supply facilities and halls on each floor (power outage only from 0:30 to 1:00 and from 05:00 to 06:00)

An accommodation tax per person, per night is not included in the price and must be paid at the property.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu