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About this property

Comfortable Accommodations: Hotel Sapphire in Mombasa offers air-conditioned rooms with balconies, private bathrooms, and free WiFi throughout the property. Each room includes a work desk, TV, and free toiletries. Convenient Facilities: Guests benefit from a 24-hour front desk, free on-site private parking, and a seating area with a sofa. Additional amenities include a hairdryer, dressing room, and carpeted and tiled floors. Prime Location: Located 6.8 mi from Moi International Airport, the hotel is a short walk from Mombasa Train Station and close to attractions such as Uhuru Garden and Fort Jesus. Guests appreciate the friendly staff and excellent service.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Travelbook Hotels
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Irene
    United Kingdom United Kingdom
    I loved the staff's professionalism. Ever smiling and so kind. Especially George K. He was exceptional. 😊 A good selection of breakfast. I loved the Swahili Station food. Every Friday Live band, thanks to Pamela the entertainment manager. Overall...
  • Kimojino
    Kenya Kenya
    The staff are exceptional. Their attention to detail is superb!
  • Rebecca
    United States United States
    Amazing staff! So helpful and accommodating, i felt very wecome.
  • Shawn
    Canada Canada
    The location was great. I was able to walk everywhere I wanted to go. I was able to store my bags and even use a shower to clean up because I had a 6:30pm flight. Check out is at 10 am. Thanks to Laureen at the front desk she was excellent.
  • Ouyo
    Kenya Kenya
    I was surprised to learn at check-in that it was a bed-only booking. I liked the proximity to CBD and the staff's hospitality; Laureen and Janerose were exceptional. The meals were equally great. I liked the meal options though. I likely the pool...
  • Esau
    United States United States
    Great service. Cheerful customer service. Ms. Salome Mghoi Malusha was very helpful. She took time to make sure I got what I needed. Very cheerful with a great positive altitude
  • Yılmaz
    Turkey Turkey
    Except cleaning, all kinds of things were excellent.
  • Jill
    United States United States
    The AC, hot showers, cool towels when we arrived, help getting tuk tuks.
  • Helena
    Italy Italy
    Wonderful staff, very good breakfast and restaurant. The bed and the cushions are very comfortable. The room was good and very clean. Location is very good and quite calm, despite being in the busy big city center, and only 5 to 10 min away in...
  • Melda
    Turkey Turkey
    Best service across Kenya. Super friendly and kind personnel, they are solution oriented and always smiling. Location was great, it is walking distance to historical town (25 min). The room was clean. The furniture was older than it looked liked...

Hotel area info

Amenities of Hotel Sapphire
Great facilities! Review score, 8.6

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • 24-hour front desk

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Walk-in closet

View

  • View

Outdoors

  • Balcony

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Wake-up service
  • 24-hour front desk

Safety & security

  • Safe

General

  • Tile/Marble floor
  • Carpeted
  • Fan
  • Non-smoking rooms
  • Air conditioning

Accessibility

  • Upper floors accessible by elevator

Languages Spoken

  • English
  • Swahili

House rules
Hotel Sapphire takes special requests – add in the next step!

Check-in
From 2:00 PM to 9:00 PM
Check-out
Until 10:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 years old
Extra bed upon request
Free
4 - 12 years
Extra bed upon request
$45 per child, per night
13+ years
Extra bed upon request
$75 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

FAQs about Hotel Sapphire