Sands Macao
Sands Macao
Get the celebrity treatment with world-class service at Sands Macao
Opened in 2004, Sands® Macao is a world-class hotel and entertainment complex with 289 luxury suites. Its stunning gold glass exterior houses a wide range of diversions including specialty restaurants, a heated outdoor swimming pool, deluxe spa and salon, conference and banquet facilities and live entertainment.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Non-smoking rooms
- Fitness centre
- Private parking
- 3 restaurants
- Room service
- 24-hour front desk
- Bar
Guest reviews
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Guests who stayed here loved
Ying
China“The front desk are very hospitality and informative . Jason Wu helped with all my inquiries as I was in a business trip to catch up with two meetings. They arranged early check-in and allowed late check out and provide necessary information and...”- Georgina
Singapore“All the staff there are very helpful! Kudos to them!We had request for a birthday surprise for my niece and everything have been prepared nicely with a beautiful cake, balloons and well written card.” 
Aaron
Sweden“It was modern it was very good.it lived up to the five star establishment”- Jack Singapore“It was the best service we had throughout our stay at Sands Macao. Their staff was extremely courteous and helpful and knowledgeable.”
- Kiwy
United Kingdom“Incredible staff and extremely welcoming. Truly a luxury experience. Sands lived up to its namesake. I will definitely return in the future.” - José
Spain“It is a magnificent hotel, I was in #1927 with excellent views, all the comforts and magnificent attention from all the staff and I would highlight the wonderful attention of Sonia and Dean. I will return and recommend it.” 
Chengyun
Canada“We arrived around noon, a bit earlier than check in time, they tried to find a room for us in a short while and actually it was also upgraded to a harbor view room. They also sent us a snack pack, a fruit dish and a souvenir bear which my daughter...”- Alina Singapore“Friendly staff who went out of their way to make our stay an enjoyable one. Hotel room is huge and has nice amenities”
- Hei United Kingdom“Excellent service, spacious room, and we are so impressed with the free room upgrade. Enjoy the Jacuzzi bath in room and stunning view. Overall it was an enjoyable stay. Would come back again.”
Peter Singapore“Big and cosy room. Quiet environment and next to the Fisherman Wharf where good food is available.”
Hotel surroundings
Restaurants3 restaurants on site
- Copa Steakhouse
- CuisineAmerican
- Open forLunch • Dinner
- AmbianceModern • Romantic
- Golden Court
- CuisineAsian
- Open forBrunch • Dinner
- AmbianceTraditional
- Moonlight Noodle House
- CuisineAsian
Facilities of Sands MacaoGreat facilities! Review score, 9.1
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Non-smoking rooms
- Fitness centre
- Private parking
- 3 restaurants
- Room service
- 24-hour front desk
- Bar
Bathroom
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
View
- View
Kitchen
- Tumble dryer
- Electric kettle
Room Amenities
- Drying rack for clothing
- Clothes rack
Living Area
- Seating Area
- Desk
Media & Technology
- Flat-screen TV
- Telephone
Food & Drink
- Coffee house on site
- Bar
InternetWiFi is available in all areas and is free of charge.
ParkingPrivate parking is possible on site (reservation is not needed) and charges may be applicable.
Reception services
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Currency exchange
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Safety & security
- CCTV in common areas
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Air conditioning
- Wake-up service
- Carpeted
- Lift
- Ironing facilities
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Outdoor swimming poolFree!
- Open all year
- All ages welcome
- Heated pool
- Pool/beach towels
Wellness
- Fitness
- Fitness centre
Languages spoken
- English
- Chinese
House rulesSands Macao takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Breakfast-included rates include breakfasts for up to 2 adults only. Breakfast for children and/or extra guests will be charged separately.
Guests are kindly requested to provide guest names in English at the time of booking. Other language are unacceptable. All guests must be registered at check-in and present a valid passport or identification document, along with valid authorization to stay slip.
Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.
Please kindly note that the Hotel does not accept third party payment unless a payment authorisation form is submitted to hotel 7 days before arrival.
Guests must enter full English names when making the booking for each room.
Please note that a maximum of 5 rooms per person may be booked in each complete booking transaction. Certain room types may have a lower maximum of rooms that can be booked.
Please note that name changes after reservation have been made are not permitted.
If the guest is unable to present the original credit card upon check-in, the hotel will process the refund to the original credit card and charge the guest on-site. The hotel will not bear any costs due to foreign exchange rates.
Please note that a valid credit card is required for completing the transaction online. No Virtual Credit Card will be accepted.
Please note that once booking is completed, hotel will be entitled to debit your credit card. The physical credit card used to pay for room(s) must be presented by the cardholder for verification at check-in.
Please note that guests aged under 18 years old must be accompanied by adults (aged above 18 years old) when book at this hotel.
Breakfast-included rates include breakfasts for up to 2 adults only. Breakfast for children and/or extra guests will be charged separately.
Please note that hotel will charge the payment in hotel local currency (Macau Pataca) upon arrival with exchanged rate determined by hotel.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sands Macao in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
