Get the celebrity treatment with world-class service at The Ritz-Carlton, Macau

Set within Cotai’s Galaxy Macau™ integrated resort, The Ritz-Carlton, Macau is a hotel offering upscale experience for travellers. Outdoor pool, on-site water sport facilities and business centre are featured. The Ritz-Carlton, Macau enjoys great location with a 12 minutes' walk and 2 minutes' drive from The Venetian Macau. Macau International Airport is a 5 minutes car journey away. As part of the integrated resort environment, The Ritz-Carlton, Macau enjoys access to the Grand Resort Deck with the Skytop Adventure Rapids waterpark, designer shopping at The Promenade, world-class entertainment and 3D Cineplex. Exploration beyond the hotel is easy; all attractions, including the UNESCO World Heritage Historic Centre, are within 20 minutes. Suite here offers a large picture window with a breathtaking view of the glittering city. Separate bedroom and living room are featured. There is also marble bathroom fitted, offering full-equipped bath facilities. Guests are welcomed to indulge in a calming spa treatment, try out the state-of-the-art equipment at the fitness centre, take a dip in the pool, or participate in water sports. The Business Centre provides business amenities and service for those who want to catch up with their work. Free WiFi can be accessed throughout the property. Free parking is provided on site as well. Exquisite Cantonese cuisine can be tried out at the on-site restaurant. The 51st floor restaurant highlights the skills of our extraordinary chefs and offers five private dining rooms. At The Ritz-Carlton Café, fresh seafood and a decadent afternoon pastry tradition pay homage to the authentic French brasserie, while The Ritz-Carlton Bar & Lounge transitions from a la carte breakfast and afternoon tea to evening tapas and cocktails.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

    • Top location: Highly rated by recent guests (9.8)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Asian, American, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
and
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
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Guest reviews

Categories:

Staff
10.0
Facilities
10.0
Cleanliness
10.0
Comfort
10.0
Value for money
9.4
Location
9.8
Free WiFi
9.5
High score for Macau

Select topics to read reviews:

Guests who stayed here loved

  • Hyeyoung
    South Korea South Korea
    결혼 6주년을 기념하여 리츠 칼튼에 머물렀는데 탁월한 선택이었다. 우리를 위해 이벤트를 매우 정성스럽게 해 주어 만족 또 만족했다. 한국인 직원인 우진님도 우리를 편안하게 해 주어 너무 고마웠다. 다시 마카오에 온다면 또 묵을 예정이다.
  • Hyoung
    South Korea South Korea
    친절한 응대, 쾌적한 시설, 맛있는 음식, 풍부한 놀거리 특히 전망이 아주 좋습니다. 그동안 다녀본 호텔중에서도 손꼽히게 좋습니다. 추가로 침대가 매우 편안합니다.
  • Stephan
    Germany Germany
    Wir waren beide erkältet und wurden sehr lieb und fürsorglich gepflegt. Es gab verschiedene Sonderleistungen des Hotels die uns den Aufenthalt besonders erfreulich machten.
  • S
    Sarah
    Germany Germany
    Es war der absolut beste Hotelaufenthalt den wir jemals hatten und wir sind seit sehr vielen Jahren weltweit in Top- Hotels in Urlaub. Es geht nicht besser und war UNGLAUBLICH!!!!!
  • Hyelyn
    South Korea South Korea
    부족한 점이 없음, 투숙객 대비 여유로운 공간, 요청과 동시에 즉각 실행되는 서비스, 친절한 스태프, 누구도 NO라고 말하지 않고 최선을 다해 고객의 요청을 들어주기 위해 노력, 쾌적하고 사진과 똑닮은 공간, 먼지하나 없이 유지되는 고객 동선의 모든 공간, 방음이 잘 되는건지 실제 투숙객은 우리밖에 없는것처럼 느껴짐 그냥 호텔 자체가 우아합니다, 내가 가본 호텔중에서 시설로는 최고라할 수 없더라도 소프트웨어로는 감히 최고라 말할 수...
  • Oi
    Hong Kong Hong Kong
    我們所訂的房間是「尊貴俱樂部套房-可使用俱樂部酒廊」以慶祝結婚週年紀念,由預訂到入住,職員都服務殷勤,回應快,一天包了五餐,食物款式及味道均不錯。每天提供一程免費limousine 服務,十分方便,贈品也十分細心。另外一讚的是浴袍,很多酒店的不是太厚便是太笨重或不通爽,但此酒店的品質很好,看得出是經過細心的挑選。
  • Enrico
    Brazil Brazil
    Excepcional! Um dos melhores hotéis que já fiquei, talvez o melhor, e isso ainda pq viajo muito. Recomendo para todos.
  • Evgeniy
    Russia Russia
    В первую очень это сервис отеля он был безупречным, наши ожидания от проживания в этом месте были предвосхищены. Хотим выразить большую благодарность всем сотрудникам отеля которые своей безупречной работай делают наше пребывание в этом месте...

Hotel surroundings

Restaurants
4 restaurants on site

  • Lai Heen
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • The Ritz-Carlton Cafe
    • Cuisine
      French
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern • Romantic
  • The Ritz-Carlton Bar & Lounge
    • Cuisine
      International
    • Open for
      High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
  • The Ritz-Carlton Pool Bar
    • Open for
      Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic

Facilities of The Ritz-Carlton, Macau
Great facilities! Review score, 10

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Additional bathroom
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room

View

  • Pool view
  • View

Kitchen

  • Dining table
  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Sofa bed
  • Clothes rack

Activities

  • Bicycle rental
  • Live music/performance
  • Happy hour
    Additional charge
  • Water park
  • Evening entertainment
  • Kids' club
  • Casino

Living Area

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Grocery deliveries
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Heating
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Full body massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair cut
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish
  • French
  • Chinese

House rules
The Ritz-Carlton, Macau takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

Please note that a charge for extra guest is required and the extra bed is subject to availability and needs to be confirmed by the hotel. There will be additional charges for supplement inclusions.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Macau in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about The Ritz-Carlton, Macau