<h2>Comfortable Accommodations</h2> Hotel Casa Once in Santiago de Querétaro offers 4-star comfort with air-conditioning, private bathrooms, and garden views. Each room includes a work desk, soundproofing, and free WiFi throughout the property. <h2>Exceptional Facilities</h2> Guests can relax on the sun terrace or in the year-round outdoor swimming pool. The hotel features a garden, outdoor seating area, and a hot tub. Additional amenities include a fitness center, sauna, and spa. <h2>Delicious Breakfast</h2> A complimentary American or à la carte breakfast is served daily, including warm dishes, juice, pancakes, cheese, and fruits. Special diet menus are available. <h2>Prime Location</h2> Located 14 mi from Querétaro International Airport, the hotel is a short walk from San Francisco Temple and near attractions such as Josefa Ortiz de Dominguez Auditorium. Guests appreciate the attentive staff and excellent service.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Querétaro, this hotel has an excellent location score of 9.8

    • Breakfast Info

    • American


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
2 queen beds
1 king bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.5
Cleanliness
9.8
Comfort
9.7
Value for money
9.4
Location
9.8
Free Wifi
10.0
High score for Querétaro

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Guests who stayed here loved

  • Jim
    United States United States
    Breakfast was not as bountiful as it should have been. Need more yogurt and fruit
  • Mike
    United States United States
    We loved Once. Beautifully remodeled 300 year old home. Every detail designed with care and flair. Great Location and staff. We will be back again.
  • James
    Honduras Honduras
    Great breakfast. Wonderful service and attention. Peaceful yet central location. Excellent internet for my online work. Beautiful place and excellent bed. Everything wonderful, comfortable, beautiful and functional.
  • Gary
    United States United States
    The owner and house keeper were really good, friendly people.
  • Victor
    Mexico Mexico
    The location was great. There's a nice pool and daybeds to relax. The hotel street is not busy. Breakfast is delicious.
  • A
    Anne
    United States United States
    Amazing! Steps away from the high spots of the colonial city. The rooms are lovely and unique. Clean and quite large! The staff is great - super friendly and courteous. Breakfast was wonderful. Ambience perfect.
  • Roberto
    Costa Rica Costa Rica
    The room was spacious and well distributed, location was great and the terrace is breathtaking!
  • Nancy
    United States United States
    We were on the second property with the pool. They let us know ahead of time so we didn’t go to the wrong one as it can be confusing. Excellent location, clean and modern room with helpful staff and cooked to order breakfast. They also have a...
  • Suzanne
    United States United States
    Attractive modern style and good construction. Comfortable bed. The room was very quiet except for the church bells, which we enjoyed. Beautiful courtyard was very pleasant spot for breakfast. Room 8 is worth the price -- includes private...
  • Juliana
    Mexico Mexico
    Very good place, quiet, confortable, good breakfast, we enjoyed our stay!

Hotel area info

Amenities of Hotel Casa Once
Great facilities! Review score, 9.5

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Walk-in closet

View

  • Inner courtyard view
  • Garden view

Outdoors

  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Patio
  • Terrace
  • Garden

Kitchen

  • Dryer

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Special diet meals (on request)
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Daily housekeeping
  • Express check-in/out
  • Airport shuttle

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Tile/Marble floor
  • Soundproof
  • Laptop safe
  • Ironing facilities
  • Non-smoking rooms
  • Iron

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Beach chairs/Loungers

Languages Spoken

  • English
  • Spanish

House rules
Hotel Casa Once takes special requests – add in the next step!

Check-in
From 2:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 1:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 3 are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Casa Once of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hotel Casa Once