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Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi. The Heartland Hotel Queenstown is within a 5-minute walk of Lake Wakatipu and Kawarau Jet. It is a 3-minute drive from the Queenstown Gondola. The hotel features traditional alpine architecture and a lobby bar with an open fireplace. Most rooms offer spectacular views of the area. There is satellite TV, wireless internet access and tea and coffee making facilities. Peaks Restaurant & Bar is open daily, for breakfast, dinner and all-day dining.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Queenstown, this hotel has an excellent location score of 8.9

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 large double bed
3 single beds
2 single beds
and
1 large double bed
1 extra-large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
7.5
Cleanliness
8.1
Comfort
8.1
Value for money
7.5
Location
8.9
Free WiFi
8.0
Low score for Queenstown

Select topics to read reviews:

Guests who stayed here loved

  • Tadhgflanagan
    New Zealand New Zealand
    We were a little nervous as the reviews weren't great, but we booked last minute and didn't have many options. However, we were pleasantly surprised! Great value for money, excellent location, and clean, tidy, and peaceful. Yes, it's older and a...
  • Miriam
    Australia Australia
    Ideal location- just 250m up the hill from town, overlooking the lake. My gorgeous lift style room had a balcony to sit out and look over the lake and the beautiful QT scenery. Very comfortable room. All food options available at the hotel section...
  • Merodie
    New Zealand New Zealand
    Staff were very nice, good central location and nice views over to the wharf. Breakfast was the highlight of our stay - great selection and quality. Beds were comfortable, the living area was a good size, and it was nice and quiet.
  • Meliezza
    New Zealand New Zealand
    Everything inside the room are excellent. Breakfast buffet is recommended. Staff are extra helpful too.
  • Penny
    New Zealand New Zealand
    Convenient location for a one night stay and easy walk into town centre. A frame room was big and bed comfy
  • Markéta
    Czech Republic Czech Republic
    Stunning view from my room. Great staff, very helpful and welcoming. Excellent location close to everything important.
  • B
    Bharat
    India India
    Breakfast was good. Our breakfast was additional, It wasn’t included, Staff are very warm and friendly and very helpful. Overall, it was the most wonderful experience over there with spectacular view. There were few important points such,...
  • Leedsloz
    United Kingdom United Kingdom
    We had a chalet lodge for our family and was great we had two floors so our daughter could sleep and we could still make food and have a drink in evening. The room itself is tired but would be good to have a good clean behind the beds, I pulled...
  • Janey
    New Zealand New Zealand
    Location was great. Room was well laid out and very spacious. Loved that the lights and heating were on for us on arrival at the end of what had been a long and exhausting day. It felt very cosy and a considerate thing to do.
  • Irina
    Thailand Thailand
    In the center . 7 minutes walk from main streets with pubs and shops

Hotel surroundings

Restaurants
1 restaurant on site

  • Peaks Restaurant & Bar
    • Cuisine
      Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Heartland Hotel Queenstown

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Alarm clock

Kitchen

  • Electric kettle
  • Refrigerator

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Food & Drink

  • Kid meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not possible).

    Reception services

    • Luggage storage
    • Tour desk
    • 24-hour front desk

    Cleaning services

    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Safety & security

    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Safety deposit box

    General

    • Vending machine (snacks)
    • Vending machine (drinks)
    • Wake-up service
    • Heating
    • Carpeted
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Room service

    Wellness

    • Hot tub/Jacuzzi
      Additional charge
    • Fitness centre
    • Sauna

    Languages spoken

    • English

    House rules
    Heartland Hotel Queenstown takes special requests - add in the next step!

    Check-in
    From 14:00
    Check-out
    Until 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 4 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardEftposCash

    The fine print
    Need-to-know information for guests at this property

    Please note that there is a 1.5% charge when you pay with a credit card.

    Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

    Limited Car Parking - all car parking is based on a first-to-secure basis upon arrival. Parking cannot be reserved or guaranteed for any guests.

    FAQs about Heartland Hotel Queenstown