Situated in a 16th century building in Cusco, Novotel Cusco offers modern rooms with heating and cable TV. It is only 3 blocks from Plaza De Armas and the cathedral. All rooms of Cusco Novotel are equipped with a minibar, a work desk, and a private bathroom. Some rooms have a flat-screen TV. Room service is available 24/7. Guests can enjoy international and local cuisine in La Cave Restaurant, or on the heated patio covered with a spectacular glass ceiling. The bar serves a wide variety of drinks and snacks. Additionally, guests can also enjoy Le Cote Jardin 365, the hotel's other restaurant. The public computers of Novotel Cusco have free WiFi. The hotel also offers a 24-hour reception, and a tour desk. Novotel Cusco is only 5 minutes from the Koricancha Temple.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Situated in the real heart of Cusco, this hotel has an excellent location score of 9.7

    • Great Food: Meals here are highly recommended

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 sofa bed
and
1 large double bed
2 single beds
2 single beds
1 double bed
2 single beds
and
1 large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.1
Comfort
9.2
Value for money
8.5
Location
9.7
Free WiFi
8.3
High score for Cusco

Select topics to read reviews:

Guests who stayed here loved

  • Ariana
    Germany Germany
    The staff was beyond friendly and helpful, the hotel is beautiful and the food delicious.
  • Jessica
    Australia Australia
    The Novotel staff were amazing from the moment I stepped in, we had to book accommodation for that night due to issues with our previous accommodation. They got us into our room early at 9am while we enjoyed the amazing buffet breakfast, where...
  • Taychje
    United Kingdom United Kingdom
    Very central and easy to access. The staff were amazingly helpful throughout. I arrived on a very early flight and they were able to get me checked in into my room hours before scheduled time.
  • Caroline
    Belgium Belgium
    Great location in the centre of Cusco. The room was big, clean, had double glazing and black-out curtains which made it very comfortable. The breakfast was great (at additional cost). There's a friendly lady with a baby alpaca that comes in the...
  • Mylena
    Australia Australia
    I loved the friendly staff, very nice and kind, always ready to assist. Rooms were very comfortable and breakfast abundant.
  • Justin
    Australia Australia
    The colonial room was very comfortable with a lovely balcony, the hotel is 200 metres to plaza mayor. staff were very friendly and attentive.
  • Carole
    United Kingdom United Kingdom
    This hotel was in the perfect location in central Cusco and walkable to all of the main attractions. The hotel was full of character and the rooms were spacious and clean.
  • Torsten
    Germany Germany
    Well located in the city of Cusco. Bed was huge and very comfortable. Beautiful courtyard and tasty breakfast.
  • Maria
    Romania Romania
    We felt very good at Novotel Cusco. Very nice and elegant hotel, right in the city center. Staff was incredibly nice, always smiling and the atmosphere in the hotel courtyard was special. The breakfast was one of the best we had in a hotel....
  • Elenas
    Romania Romania
    There are several things that I liked about this hotel in particular. First is the location. The hotel is located very close to Plaza De Armas, there are many shops and restaurants nearby and the area of the city where it us located is clean and...

Hotel surroundings

Restaurants
1 restaurant on site

  • 365
    • Cuisine
      American • Peruvian • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Novotel Cusco
Great facilities! Review score, 8.9

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen

Outdoors

  • Terrace
  • Garden

Activities

  • Happy hour
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in public areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible

Wellness

  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
    Additional charge

Languages spoken

  • English
  • Spanish
  • Portuguese

House rules
Novotel Cusco takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Cusco in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Novotel Cusco